Jacob Lichtman Email & Phone Number

Detroit, Michigan, United States

• Maintained established security policies and procedures that protected Comerica Park assets, colleagues and guests during all sports, concerts, and other events• Ensured a safe and friendly fan atmosphere by screening all guests and guests packages brought into Comerica Park• Wrote detailed and accurate incident reports and communicated all information, observations, and occurrences. Interviewed witnesses relevant to a specific incident• Served and professionally interacted with guests who attended events, provided information to inquiries from guests and colleagues in a positive and friendly manner. Offered alternative options to assist guests in resolving complaints or disputes

Detroit, Michigan, United States

• Manage traffic and the guests departure when they leave event grounds • Conduct foot patrols of the venue and monitor exits/entrances after the event begins• Use magnetometers and hand wands provided to screen patrons for prohibited items before entry to the venues• Greet and welcome guests in a positive manner when they enter and exit the venue

Detroit, Michigan, United States

• Greeted guest, in a friendly and polite manner while scanning tickets, and assist while finding their seat as well as with any question or need they may have during their visit • Performed duties meeting guest expectations while expressing event standards amaze, inspiring, and uniting the audiences• Responsible for monitoring crowd behavior, and taking steps to ensure that each guest may enjoy the event without disruption from others

Education record

High School Diploma