➣ Designed, developed, and successfully delivered best-in-class training programs and resources on digital media literacy and research techniques; achieved 100% participant success while instructing remotely and in person simultaneously.➣ Implemented new technological learning programming and online learning platforms to enhance learner’s experience and success.➣ Created a semester-long composition course for over 100 learners to better prepare them for the demands of college-level writing with a focus on writing for various rhetorical situations, revision strategies, editing, and proofreading.➣ Analyzed learner’s data to differentiate training sessions, inform revisions to existing content, and plan improvements to future content.➣ Mentored new educators and effectively ensured their smooth transition by guiding them in their onboarding, curriculum development, and learners’ success strategy and measurement.➣ Trained and provided support to educators in the use of educational technology to ensure a smooth and productive learning environment.