Senior Domain Architect Oct 2018Partner with product manager, vendors and project teams to articulate solution impacts, and create product designs which resolves business problems.Demonstrate a technical understanding, market insight and applicability of a product to a given customer segment. Proactively support and assist the product managers and senior level management with identifying, shaping and assessing the feasibility of ideas, defining solution and working with various vendors… Show more Senior Domain Architect Oct 2018Partner with product manager, vendors and project teams to articulate solution impacts, and create product designs which resolves business problems.Demonstrate a technical understanding, market insight and applicability of a product to a given customer segment. Proactively support and assist the product managers and senior level management with identifying, shaping and assessing the feasibility of ideas, defining solution and working with various vendors and delivery teams. Show less

Run Architecture Governance Forum (AGF) to, review and endorse cloud/infrastructure/technology user cases for wider organisation and initiatives. Manage and define architecture principles, standards, guidelines and blueprints, technology/product management and evaluation. Recommend technological opportunities to help Telstra achieve its strategic objectives. Develop and execute IT strategic plans in consultation with the wider business linking directly to Telstra’s strategic goals.Manage… Show more Run Architecture Governance Forum (AGF) to, review and endorse cloud/infrastructure/technology user cases for wider organisation and initiatives. Manage and define architecture principles, standards, guidelines and blueprints, technology/product management and evaluation. Recommend technological opportunities to help Telstra achieve its strategic objectives. Develop and execute IT strategic plans in consultation with the wider business linking directly to Telstra’s strategic goals.Manage up to 8 Architects, Provide leadership and motivation to the team. Recruit, retain and develop team of effective professionals. Mentoring and performance appraisals Show less

Provides technical consultancy to stakeholder on behalf of the IT and facilitates the development of IT Solution/s for the business. The purpose of the TSM is to develop functional requirements through consultation and translate them into recommended IT solutions; including preparing the documentation of scope and associated costs for business case input.

The Japan and ATSEA Support Manager role is to manage a team of system engineers who manage the Enterprise Infrastructure and support requests whilst ensuring they are met in a timely, cost effective and efficient manner. Support Manager will coach for performance, drive processes efficiencies and ensure team continuously deliver an exceptional customer experience for all requests. Liaise with project managers, stake holders and other department to ensure the smooth transition of system and… Show more The Japan and ATSEA Support Manager role is to manage a team of system engineers who manage the Enterprise Infrastructure and support requests whilst ensuring they are met in a timely, cost effective and efficient manner. Support Manager will coach for performance, drive processes efficiencies and ensure team continuously deliver an exceptional customer experience for all requests. Liaise with project managers, stake holders and other department to ensure the smooth transition of system and support from AXA Tech Australia to AXA Tech Japan. Manage the handover and training of system support to AXA Tech Japan and CSC. Produce management reports containing correct and relevant data on a regular and ad-hoc basis. Show less

The National Operations Support Manager role is to manage a team consisting of system engineers, backup engineers, network designers and Architects. Drive processes efficiencies and ensures the team continuously deliver an exceptional customer experience. Manage and plan the transition of operational support for new CSG customers. Review contracts and SLA's with delivery managers and customers. Produce report on customer satisfaction and on our improvements in our services.

The Interim IT Manager role is to manage the BAU support, restructure the support team and complete the infrastructure refresh project. Managed vendor service delivery and identify cost savings and processing any contract variations. Operationalise, drive and manage the delivery of business capabilities. Plan and formulate IS policy. Develop and execute IT strategic plans in consultation with the wider business also linking directly to Wise Strategic Goals. Plan and review service level… Show more The Interim IT Manager role is to manage the BAU support, restructure the support team and complete the infrastructure refresh project. Managed vendor service delivery and identify cost savings and processing any contract variations. Operationalise, drive and manage the delivery of business capabilities. Plan and formulate IS policy. Develop and execute IT strategic plans in consultation with the wider business also linking directly to Wise Strategic Goals. Plan and review service level agreements with the business.Provide effective people management and resource planning, through staff performance and development programs, ensuring appropriately skilled staff were available to meet service level requirements. Show less

The Infrastructure Manager role is to manage a team of system engineers who manage the Enterprise Infrastructure and support requests whilst ensuring they are met in a timely, cost effective and efficient manner. Build a high performing team, with a positive culture that collaborates continuously with various teams both internal and externally. Plan and formulate IS policy, develop and execute IT strategic plans in consultation with the wider business also linking directly to Aviva Strategic… Show more The Infrastructure Manager role is to manage a team of system engineers who manage the Enterprise Infrastructure and support requests whilst ensuring they are met in a timely, cost effective and efficient manner. Build a high performing team, with a positive culture that collaborates continuously with various teams both internal and externally. Plan and formulate IS policy, develop and execute IT strategic plans in consultation with the wider business also linking directly to Aviva Strategic Goals. Plan and review service level agreements with the business. Managed the BAU activities of the infrastructure support team in the management, maintenance and delivery of 24 x 7 support services. Worked productively with third party technology and service suppliers (including Microsoft, Novell, NEC and Data3) and provided point of contact support for voice communications systems. Show less

Provide production application support of business critical systems by performing analysis, investigation and resolution of problems within SLA and implementing changes to industry change management best practices.

Provide production support of business critical systems by performing analysis, investigation and resolution of problems within SLA and implementing changes to industry change management best practices.Provide planning and risk management advice to senior management and project management teams regarding critical infrastructure decisions and direction, including high availability and enterprise disaster recovery solutions.Microsoft MCSE NT4, MCS 2003,Novell CNE4, CNE5 CNE 6… Show more Provide production support of business critical systems by performing analysis, investigation and resolution of problems within SLA and implementing changes to industry change management best practices.Provide planning and risk management advice to senior management and project management teams regarding critical infrastructure decisions and direction, including high availability and enterprise disaster recovery solutions.Microsoft MCSE NT4, MCS 2003,Novell CNE4, CNE5 CNE 6, CISCO CCNA , CCDA. Show less

Provide production application support of business critical systems by performing analysis, investigation and resolution of problems within SLA and implementing changes to industry change management best practices.