Jose Jimenez Araneda Email & Phone Number

Milan, It

Santiago Metropolitan Region, Chile

Customer Support (PS Domain and NFVI)• Provided comprehensive support to customers through service requests, analyzing technical issues andestablishing communication with HQ/R&D teams to conduct thorough troubleshooting and resolve problemseffectively.• Ensured network safety by applying rectification and precautionary measures based on recommendations fromHQ, supporting ongoing network maintenance.• Performed hardware replacements, including servers, disk arrays, and BBUs, in response to issues reported bycustomers within Data Center environments.Project Delivery (PS Domain and NFVI)• Hardware Installation: Executed installation of hardware components such as E9000/H servers, disk arrays, andLSW switches as part of infrastructure setup.• Design Review: Conducted detailed reviews of vertical and horizontal low-level designs, ensuring alignment withcustomer requirements and industry standards.• Infrastructure Commissioning: Managed the commissioning of infrastructure platforms including FusionSphere, FusionStage, and eSight, ensuring systems were operational and optimized for service.• Acceptance Testing: Led Hardware and Service ATPs to validate the successful deployment of solutions.• VNF Deployment: Delivered end-to-end VNF deployment and commissioning ahead of network cutover andcommercial launch.Key Projects• UPCF Project for WOM Chile: Successfully delivered UPCF project over Huawei NFV solutions, ensuring seamlessnetwork performance.• UDM Project for WOM Chile: Led the deployment and delivery of the Unified Data Management (UDM)project, focusing on NFVI aspects.• CloudUGW Project for WOM Chile: Delivered the CloudUGW project over Huawei NFV infrastructure.• CloudCG Project for WOM Chile: Successfully completed the delivery of the CloudCG project, addressingall NFVI-related tasks.• 5GC Lab Project for Telefónica Chile: Played a key role in the successful delivery of the 5G Core Lab project,focusing on NFVI, ensuring compatibility.

Santiago, Santiago Metropolitan, Chile

• Assisted in network infrastructure design and implementation for core network systems.• Project Delivery: 5G SA NFVI installation and deployment for WOM Chile over Huawei NFV solution.• Project Delivery: UDM NFVI installation and deployment for Telefonica Chile over Huawei NFV solution.

Huechuraba, Santiago Metropolitan, Chile

• Technical support services by checking support requests, using software and management tools to investigate and diagnose network problems.• Management and administration of the GPON-ROMA network architecture.• Management of referrals and escalations to different areas according to the nature of the problemencountered: Network, maintenance or systems.• Configuration and provisioning of services for 3PLAY Fiber clients.• Generation of technical configuration reports generating the pertinent documentation.• Evaluation of the operational procedures performed in the installation of 3PLAY Fiber services. • Approval and certification of the 3PLAY Fiber service.

Engineer'S Degree, Telecommunications Engineering

Grado En Ingeniería, Ingeniería Civil En Telecomunicaciones

Telecommunications Technology/Technician