I lead a talented team managing a diverse portfolio across all Business Application domains. Together, we define and evolve the technology strategy and roadmap, ensuring alignment with business goals. We also develop and apply architecture standards, oversee review boards, and participate in global forums.In my role, I guide and mentor enterprise architects, focusing on their personal development and modern technologies. I also align IT roadmaps with financial constraints to ensure sustainable growth. Additionally, I lead initiatives in application rationalization and stay updated on industry trends in digital, integration, data & analytics, cloud, and automation.

As the Director of Enterprise Architecture for the Global Support Office, I was integral in shaping the technological landscape across the US market, encompassing Brands, Peapod Digital Labs, and Retail Business Services. Collaborating closely with heads of architecture, my responsibilities were multifaceted and strategic:Local Governance and Roadmap Support: I implemented local governance structures and supported the roadmap process, ensuring alignment and prioritization of US programs. This was vital in maintaining coherence and direction across various organizational units.Digital Marketing, Loyalty, and Personalization Leadership: I led and coordinated our digital marketing, loyalty, and personalization agenda across all business units and brands in the US, Netherlands, Belgium, and Greece. This included defining global reference architectures and capability models and supporting local teams. The goal was to create a seamless, personalized customer experience, leveraging innovative technologies and data-driven insights.Expertise in Key Areas: My technical acumen extends to several critical domains:1. Commerce Solutions: Including experience design and fulfillment strategies.2. Marketing and Merchandising Systems: Aligning technology with marketing goals and retail strategies3. Personalization: Utilizing streaming data, algorithms, and data platforms to create personalized customer experiences.4. POS and Store Systems: Overseeing technologies that drive in-store operations and sales processes.Through a combination of leadership, collaboration, and technical expertise, I contributed to the growth and success of our market presence. By connecting global strategies with local needs, I fostered a culture of innovation and excellence that resonated across the organization.

Actively worked with business and IT stakeholders to build a holistic view of the organization's strategy, and provide thought leadership to enable better decision-making for global projects and initiatives. In addition, provided architecture guidance and reviews for high-profile security projects such as Cyber Defense Strategy, E-Mail & Data Encryption, and Mobility.

As the driving force behind the successful launch of Ahold USA's Innovation Lab in Quincy, MA, I led a dynamic team exploring the frontier of emerging consumer technologies. My role was multifaceted, encompassing research, development, and strategic planning, all aimed at uncovering the potential for technology to transform both our online and brick-and-mortar retail stores.Key Responsibilities:Staffing and Development Resource Management: Including recruiting co-ops, ensuring we had the best talent to drive innovation.Strategic Meetings with Executives: Conducted monthly technology briefings with the COO, highlighting emerging technologies and their potential impactProgress Reporting: Kept upper management informed of our progress, successes, and challenges.Agile Methodology Adoption: Implemented a scrum approach to agile software development, enhancing team collaboration and project efficiency.Specialties & Areas of Expertise:1. Application Architecture: Designing robust and scalable solutions2. Mobility and Mobile Development Platforms: Including Sencha and open-source platforms3. Talent Acquisition: Expertise in recruiting co-ops to foster fresh perspectives.4. Modern Technologies: Mastery in Spring, RESTful services, digital analytics, Apple OSX, and IOS.5. User Experience: UI/UX design for optimal user engagement.6. Innovative Exploration: Research and development in cutting-edge fields such as computer vision, robotics, smartwatches, and location-based technologiesThrough focused leadership and a relentless pursuit of innovation, the Ahold USA Innovation Lab became a hub of creativity and technological advancement. My commitment to excellence and continuous exploration allowed us to position ourselves at the forefront of retail technology, pushing boundaries and setting new standards in the industry.

Domain Architect covering Marketing, e-Commerce, and Mobility.

Digital Marketing Strategy & Implementation:1. Creation & Management: Orchestrated the corporation's comprehensive digital marketing strategy, encompassing three customer-facing brand sites and enterprise data warehouses, while supervising the related budgets and staffing activities.2. Strategic Partnerships: Forged essential collaborations with marketing and upper management to articulate and realize the vision and priorities of BI-LO's digital marketing strategy3. Multi-Channel Implementation: Successfully devised and deployed a strategic platform and infrastructure, supporting a 207-store chain with integrated website, email marketing, mobile, and kiosk solutions.Social Media Engagement:1. Building Online Presence: Established a resonant social media footprint for BI-LO on platforms like Facebook and Twitter, employing a strategic approach to monitor, engage, and manage B2C and C2C interactions.2. Brand Insight: Executed analytical solutions to provide leadership with crucial insights into the strength and perception of the BI-LO brand.Customer-Centric Innovations:1. E-Coupon Integration: Collaborated with a third-party vendor to launch an e-coupon solution, offering BI-LO customers national and private label coupons via loyalty cards.2. Self-Service Kiosks: Designed, developed, and deployed over 400 kiosks, enhancing the shopping experience with features like tips, store maps with product look-up, call for help, and BONUSCARD enrollments.Data Management & Project Excellence:1. Data Stewardship: Managed the meticulous gathering, cleansing, transforming, querying, and cataloging of all transactional data within the company's data warehouse infrastructure.2. Project Success Record: Maintained an exceptional track record of executing large-scale projects, consistently delivering on time and under budget, demonstrating a commitment to efficiency and excellence.

Key contributor in the implementation of Ahold’s portal architecture across the United States and EuropeCollaborated with peers in the United States and Europe to document and implement a portal architecture and roadmap Lead the documentation efforts of portal design and organization with reusable templates such as group structures, site maps, subject trees, wireframes, and design documentsSpearheaded the design, development and execution of Giant Carlisle’s portal to enable low-level store management to manage their business in real-timeProvided overall software architecture of Ahold’s applications and third party softwareLead the design and architecture of Ahold’s Next Generation Point of Sale system. Collaborated with a Swedish vendor to finalize system requirements and architecture. Commuted to Sweden to monitor progress and evaluate the system

Designed, coded, and implemented a Java-based fuel system that integrated the Gilbarco and Wayne fuel pumps with the IBM supermarket point-of-sale application. Application-to-Application information exchange with XML messagingExperience with MSR, MICR, scanners, keypads, and display devicesPVCS administrator for archiving source code

Designed and developed a customer service web application that processed customer orders and invoice credits for over 100,000 business accounts. Migrated COBOL executables and DB2 database to Java 1.3 and HTML interfaces (cutting edge then).Managed all enhancements, support, and administration of the customer service application.Responsible for product development and support of the Customer Information System, which supported MCI's sales force in the field.

While earning my degree at University of South Carolina Upstate, I worked full time as Office Manager and Technical Support for family business

Owned, Operated and Managed Bar Catering business while attending the College of Charleston