Team Lead and People Manager for Compliance as part of the Compliance / Compatibility / Cloud Quality Assurance Team for Netflix - Games. Currently managing embedded Sr. QA Analysts, QA Analysts and overseeing a vendor test execution of Games Requirements for Netflix.

• Team background: Currently one of two TQS's for the iOS platform on the WhatsApp application that serves over 2 billion DAU's and 5 billion downloads• This team of peers provide quality control and management coverage for all the relevant platforms

• Team background: Current team is the enterprise solution for Digital Asset Manager for DPEP (Disney Parks, Experience, Products) which support all the websites for digital experience and handle text and asset management• The team supports all of the digital content for Disney websites, mobile applications, signs, 4 cruise ships, and mobile application designed for the ship• Define, develop, review, and execute manual test plans, test scenarios, and test scripts based on software project specifications related to the CMS• Outline manual testing strategy and support each sprint by identifying the new testing scope and regression for the current sprint• Conducted API Testing utilizing POSTMAN• Verified data in the backend databases for accuracy, UI validation, endpoint checking, and overall content verification• Track defects from detection to resolution in tracking system and work with developers and architects to reproduce and resolve defects• Able to communication complex technical issues discovered during testing to stakeholders• Consistently meet deadlines on a self-sufficient, result driven, and highly visible team• Ability to learn complex systems quickly• Coordinate testing activities within the onsite and offshore teams

• Data Driven Experience Design Optimization, Conduct A/B Testing across all web browsers and mobile platforms• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.• Tested functional and compatibility of new programs or updates in comparison to existing applications.• Recommended changes and corrections to developers for optimal software performance and usability.• Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.

• Conducted functional and regression testing using Charles Proxy and Postman for the Universal Orlando Application on an Agile Software Development team• Created test cases, test folders, and eventually, test sets in Rally Project Management System to document testing results• Reported results to the team and Product Owners• Gave concise reporting of defects, regression progress status, and any blockers that were encountered using Kanban board in Rally to track features through development• Communicated with engineers and Product Owners daily• Was a part of mobile automation planning for iOS to find test cases that could be tested via airplane automation mode using Appium• Was labeled Lead QA resource for testing iOS platform over 4 other QA resources• Managed 3 additional QA resources to coordinate regression testing for Halloween Horror Night Feature• Was lead QA resource on three feature teams; working on all of them simultaneously

• Create and execute manual smoke, functional, regression, system, integration and exploratory tests• Design and maintain specific test cases in TestRail for optimum quality control on product• Ability to recognize issues and document them in JIRA, in a clear and concise manner• Experience working in an AGILE development environment • Use Charles HTTP proxy / HTTP Monitor / Web Debugging Proxy Application to aid in issue recognition• Given full responsibility to drive quality on monthly features• Participate in weekly test planning, project status meetings, and reviews• Act as liaison between development and business teams – provide visibility and clarity of current feature, acceptance criteria status, and design feedback • Start builds on Jenkins and then deploy those builds for rapid iteration in either development or production environments• Ensure timely and accurate implementation of test plan by managing and prioritizing test assignments, activities, and resources under direction of Project Manager and QA Manager

• Embedded internal QA Mobile Tester conducted smoke, functionality, and regression testing across iOS and Android devices• Able to follow instructions from Sr. QA Lead to perform black box and grey box testing• Communicated with offsite QA team in Romania to collaborate on issues • Tested the application under different networks and internet speeds including on 3G, 4G/LTE, and WiFi• Detailed issue documentation and tracking via JIRA• Sought out issues in mobile game

• Worked with bug tracking software, JIRA, to log issues in a clear and concise manner• Worked with a large team and communicated job related concerns to Engineers, Marketing, Development Director, and Producers• Performed QA Smoke, Acceptance, Regression, Functionality, UI, Usability, and Compatibility Testing• Ran Compatibility Testing (cross Android/iOS platforms and cross mobile devices – phones, tablets, iPads, etc)• Tested mobile application’s behavior under various interruptions: battery strength, incoming calls, SMS• Actively participated in regular QA team meetings to discuss SQA testing process and suggest improvements to application design and features• Met deadlines with the AGILE development methodology

• Promoted to serve on a team of one other lead and a senior lead, reporting to the QA Manager and Director• In charge of hiring QA testers and training• Supervised up to ten QA testers • Reviewed all issues that were submitted prior to sending to senior lead for distribution• Coordinated with fellow team lead and QA manager to create test plans, cases, and strategies to cut costs during SDC• Monitored various processes from Alpha, Beta, Release Candidate, and final shipment of product• Increased departmental wide communication on issue more quickly and accurately• Documented software defects using bug tracking system • Conducted daily post work QA meetings and reflection periods to ensure all testers understand the problems facing a particular project and what to look for in the next day’s build• Selected to lead another project for the United Kingdom team during their day hours, while supervising a QA team• Instructed the UK team on database usage and communicated with daily reports• Collaborated and designed training documentation on the company wide QA Standard and Practices and Mantis bug tracking database

Started as a contract tester and was promoted to assistant lead to help the QA Lead tester with daily task to expedite our testing procedure. Executed spreadsheet reports illustrating daily duty rosters and hourly allocations for managerial budgetary purposes. Found bugs and issues with products prior to shipping. Reported those issues in the database in a clear and concise manner. Selected to lead side projects with one or two-member team for either load/stress/smoke testing. Using NEWT exclusively and utilizing the command functions for the MAC OS system to conduct these test. Assisted in creating test plans and cases to conduct browser/operating system/resolution testing.● Logging and tracking bugs in a bug database in a clear and concise manner to ensure that the steps for reproduction are valid● Recognized early for my eagerness to help other testers and expedite processes during the QA cyle● Selected numerous times for proofreading and grammatical review of design documentation, closed captioning, and transcripts in the product.● Conducted testing on multiple platforms: most windows operating systems (including windows 8) and mac operating systems.

Game tested video games on multiple platforms. Gave clear and concise feedback via verbal and written to design team. Recognized bugs and graphical deficiencies in game and documented those errors where appropriate.

Worked as a journeyman laborer on the Devil's Slide Tunnel Project in Pacifica, CA. Worked on various crews: concrete, carpentry, and water systems crew. Maintained a high level of work and maintained an exemplary safety record.Was moved to another crew and supervised a crew of three during the main road drainage pipe installation.

Attended via online Full Sail University where I studied Game Design. Additional classes included:UnityC# and JavascriptGame MechanicsGame Theory

• Self-starter and highly motivated to succeed• Approximately managed $15 million in assets• Was in top tier of training class for 18 months for assets under management and revenue• Utilized Morgan Stanley's managed account platform which included mutual funds, bonds, and equities• Solid client base with high net worth individuals with room for expansion• Specialized in municipal bonds, preferred stock, and exchanged traded funds• Averaged $7000 a month in revenue within current market conditions• Worked with former colleague on financial planning and financial analysis of current holding

From college, enlisted in the US Army Reserves. Completed Basic Training at Fort Knox, Kentucky. Went on to Aberdeen Proving Ground to complete my profession training. Later attached to the 316 Quartermaster Corp at Camp Pendleton.