Jennifer Marshall Email & Phone Number

MY ROLEWorking directly with the CEO and Executive, I lead the design, implementation and monitoring of organizational strategy as well as enterprise-wide measurement frameworks.+ Led mid-COVID strategic plan refresh design and implementation to align newly amalgamated provincial organization around shared priorities resulting in successful scaling of new.

Vancouver, Canada Area

MY ROLE To transform the United Way customer experience so that donors found maximum meaning and value in partnering with us in their philanthropic investments. Reporting to the COO, I worked directly with the Executive Team to re-orient internal culture, systems, processes and structure around the donor.MY RESULTS+ Designed and implemented multi-year.

Vancouver, Canada Area

MY ROLE Driving donor-centricity across United Way, led the development and implementation of the foundational donor relations strategy for ~30,000 donors from inception onwards including solicitation, gift acceptance, acknowledgement, recognition, engagement, stewardship and recovery.MY RESULTS+ Recovery of ~$2M in revenue as a direct result of win-back.

Vancouver, Canada Area

MY ROLEManaged an annual fundraising portfolio of $2.3 million comprised of 67 public and private sector workplace campaigns providing relationship management, analysis and strategy for complex and varied industries.MY RESULTS+ Met or exceeded financial goals, often in times of uncertainty in specific industries (e.g. layoffs)+ Created organization wide.

Vancouver, Canada Area

Edmonton, Canada Area

MY ROLECoordinated the research and the sports medicine electives program for students, residents and fellows.MY RESULTS+ Increased enrollment rates of both Canadian and international students in Sports Medicine electives due to re-writing objectives, overview and orientation to make them more clear and concise+Increased alignment between residents.

Kyoto, Japan

MY ROLETaught English grammar and conversation to students ranging in age from two to 80 years old.MY RESULTS+ Maintained a 90% client retention rate and brought on new clients through referrals+ Was asked to apply for the position of trainer; had to decline as was returning to Canada

Wellington & Wairarapa, New Zealand

MY ROLEManaged Connected Health’s market segmentation - 225 segments within the New Zealand healthcare system aimed at creating an integrated health record across all medical streams.MY RESULTS+ Developed 8500 contact market research database reflective of the segmentation early and under budget + Co-published internal federal report on the ICT needs of 15.

Bachelor'S Degree, Community Development

Bachelor'S Degree, Psychology