It Project Manager
Managed American Express requests for IT professional services dealing with mechanical and virtual changes to servers and mainframes worldwide Directed liaison with customer program managers and technicians dealing with project Statement of Work (SOW), estimating service cost, budget control, and management reporting Changes dealing with Unix, Intel, zLinux Operating Systems, Oracle and SQL Data Bases, Capacity Planning, Control M, MQ, and Tivoli systems support Installation of application programs and hardware changes made to Servers, Mid-Range, and Mainframe computers, and the building of new servers Management control and coordination through communication via conference calls with technical resources located in Argentina, Brazil, India, Britain, Japan, Philippines and IBM Program Managers throughout continental United States