José Luis Ojeda Carrillo Email and Phone Number

– Installation and configuration of OPERA OPI & PMS software to different hotels around USA and Europe.

– Responsible for the configuration of more than 90 operators to do home office due to the pandemic. (RDP's Windows and IPsec and SSL VPN tunnels)

– On-site IT support specialist for more than 90 advisors.– Telephone exchange administrator for more than 3 call center campaigns. Creation and administration of extensions, agents, queues and campaigns (in & out)– Data center manager. Responsible for the administration of Active Directory, e-mail and SQL servers. Internet wiring and router, switches and cybersecurity administration.– Mail server administrator.

- EDM Consultant (Electronic Data Management) of main private banking in Venezuela (BBVA Provincial, Banesco and Mercantil Bank) in charge of resolving the incidents that the Kofax digitalization software could have.

- Security specialist with experience in Fortinet UTM solutions (Web filtering, network antivirus, anti-spam, VPN, Firewall, WAF, application control, etc)

- Analyst in charge of the accounting system for generate invoices, budgets and purchase orders, were always functional and fix any problem that happened at the time

- Technician in charge of making the structured wiring of the Internet in the company and install a new security cameras network.