In founder mode! Stay tuned.

Fleetworthy provides software tools that simplify safety, compliance, and tax for the transportation industry.• Secured alignment on mission and vision across four product lines• Launched a new customer portal for Bestpass and led discovery to uncover and resolve top pain points• Led a team to reengineer the signup flow, nearly eliminating payment-related errors and driving a 25% reduction in onboarding time, with 92% of customers rating the experience as easy or very easy• Grew revenue by 33% by implementing a new pricing strategy, while maintaining a 92 NPS rating (ExpressTruckTax product line)• Led a strategic partnership to offer a new product offering aligned with broader company goals• Implemented a customer feedback loop by introducing new tooling, resulting in more than 60 customer feedback initiatives

Unique Software Development is a software consultancy firm specializing in custom B2B SaaS.I learned in this role how to bring new products to market as I worked directly under the CEO.• Drove the development of a fintech app that simplified transaction management, leading to higher returns on investments (Net Partner Services)• Launched a web app for managing rent-to-own contracts for portable buildings, streamlining approval times and contract turnaround time by XX% (Heartland Capital)• Defined and delivered a SaaS application for auto dealerships, optimizing service call handling and appointment scheduling, leading to a XX% improvement in operational efficiency (Traver Connect)• Drove UX, requirements, and agile development from ideation to launch on a cross-functional team with 20+ developers

Built and managed reporting to track office location performance across 50+ offices.