John Longenecker Email & Phone Number

Herndon, Virginia, United States

Manage a team of four individuals to build and maintain business momentum through creating new processes, growing talent and being flexible to meet the needs of the business.

Herndon, VA

• Coordinated with internal and external teams to assist customer in accomplishing their goals.
• Collaborate with developers to enhance over twenty user-facing features.
• Translate customer technical and functional requirements into product feature requirements.
• Grew accounts by over 70% over the last fiscal year.
• Responsible for providing training and tier one support for over eight of Ntrepid’s Federal customers.

Herndon, VA

• Created over 75 complex social media queries utilizing the Twitter firehose.
• Implemented multiple social media analytics tools with four Ntrepid teams.
• Preformed research on the two major mobile technology platforms and associated popular apps.
• Collaborated with four team members to created a comprehensive SWOT analysis of the Timestream product.

Herndon, VA

• Assisted in the creation of a comprehensive SWOT analysis of Ntrepid Passages, analyzing five different competing products..
• Created three country reports understanding current mobile and Internet based technologies in OCNUS countries.
• Preformed research and analyzed a project located on the DarkNet.

• Developing the Women’s Pro Rodeo Association’s new membership portal using Angular 6, Bootstrap and SASS.
• Creating a new REST API supporting Women’s Pro Rodeo Association’s business needs using Asp.Net Core 2, Entity Framework Core and existing MySQL database.
• Recently promoted to Angular lead on the WPRA project.

Orem, Utah

• Prioritized and managed 50 software development projects.
• Thoroughly tested proprietary software and oversaw implementation of 25 new features.
• Wrote proposals for 15 new software features.
• Shaped new and existing technology solutions to meet business needs.

Orem, UT

• Provided a weekly report to doTERRA leadership team, with detailed information concerning missing packages.
• Improved special shipping processes creating new efficiencies for the Ship from Will-Call team, increasing their effectiveness by 20%.
• Analyzed the causes of major shipping problems and implemented multiple solutions to prevent similar challenges.

Orem, UT

• Received numerous customer calls to facilitate orders, alter shipping information, respond to commission queries using the DataTrax.
• Provided hands on training to ten new customer service representatives.
• After two months of being a customer service representative, received promotion to become a process analyst.

Provo, Utah Area

• Graded three papers per semester for the Principles of Journalism, undergraduate class.
• Led discussions on the role of journalism in public opinion, democracy, and social media.
• Met with students one on one to answer questions concerning class content or grades.
• Collaborated with professor for two semesters to shape course content, prepare assignments, quizzes, exams and presentations.

Washington D.C. Metro Area

• Worked with the archivists to create an index for the Navy Maritime records.
• Pulled records from the archives and provided them to the inquiring researcher.
• Performed research for researchers unable to visit the National Archives.
• Provided critical information to the Coast Guard during the oil spill crisis of 2010.

Ios Developer Nanodegree

Introduction To Programming Nanodegree

Master Of Public And International Affairs, Security And Intelligence Studies, 3.87 Gpa

Within the field of Security and Intelligence Studies, classes focused on cyber security.

History, American History (United States), 3.5 Gpa