Jonas Lopez Email & Phone Number

Vancouver, BC, CA

• Develop high quality and professional looking websites for small businesses
• Create printed marketing pieces such as flyers, brochures, and posters.
• Manage different Facebook and Instagram pages for small businesses
• Improve sales funnels for small e-commerce businesses

North Vancouver, British Columbia, Canada

• Oversee and organize the schedule of 20+ staff members across the lower mainland
• Analyze materials and staff budgets to minimize expenses without sacrificing profits
• Negotiate with over 6 different school districts in the Lower Mainland
• Negotiate with over 25 different schools in the private and public sector
• Establish partnerships with different private and public organizations
• Update registration system with educational programs

276 1st St E, North Vancouver, North Vancouver BC V7L1B3

• Ensured that the company excelled in customer’s pre, during, and post-purchase experience
• Maintained records of over 500 clients in the CRM system using HubSpot
• Created sales collaterals using Canva and Adobe Illustrator
• Revamped website from WordPress to Wix which resulted in an increase of prospects of 60%, and an increase in sales of 45%
• Processed refunds and credits from over 300+ customers
• Planned over 20 different e-marketing campaigns that promoted the company’s values, and services that resulted in above industry CTRs

• Followed all cash handling procedures; Understand, meet and exceed regional cashier variance policy (CVP)
• Followed proper procedures for customer check out, handling of tenders, use of tares, and use of PLUs and UPCs
• Gave every customer immediate and undivided attention. Follow through on all Customer questions and requests. Surprise and delight the customers with consisten, delightful service
• Assisted supervisors in controlling customer flow and backed up lines
• Followed establishes procedures to report errores in retail pricing or signage
• Supported Global, regional, and store programs

Burnaby, British Columbia, Canada

• Developed marketing materials for B2B and B2C projects
• Created and updated a product catalogue every two months or as requested
• Updated website content and design twice per month based on customer’s and management feedback
• Assisted with in-store design layouts that would guarantee a smooth flow of customers across the

Canadá

• Participated in program conference calls and meetings
• Worked closely with supervisor to execute layout changes
• Maintained store shelf standards and inventory, including rotation of products in a timely manner.
• Accurately submitted daily reports online

Bachelor Of Business Administration, Business, Management, Marketing, And Related Support Services

Diploma, Business Administration And Management, General