Senior Experience Designer
Current
Apr 2024 - Present
AeroLeads people directory · profile
Jonathan Low Email & Phone Number
UX & Service Designer
at
Commonwealth Bank
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
UX & Service Designer
Location
Australia, Australia, Australia
Company size
Who is Jonathan Low? Overview
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Quick answer
Jonathan Low is listed as UX & Service Designer at Commonwealth Bank, a company with 33550 employees, based in Australia, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Jonathan Low.
Jonathan Low previously worked as Senior Experience Designer at Commonwealth Bank and Lead User Experience Designer at Hello Human. Jonathan Low holds User Experience Design, Transform Immersive from Academy Xi.
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Email format at Commonwealth Bank
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Commonwealth Bank
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Profile bio
About Jonathan Low
I'm a strong believer in the power of human-centred design in creating positive business and social outcomes. With a background in service design, UX and visual communication, I help organisations bridge their promises to customers by translating human insights and complex business processes into enjoyable and meaningful experiences, products and services.
Current workplace
Jonathan Low's current company
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Commonwealth Bank
7 roles
Jonathan Low work experience
A career timeline built from the work history available for this profile.
Lead User Experience Designer
Championed and led the discovery, roadmap and design of a digital sustainability offering across two scope of works for a multinational agricultural company.SoW 1: Led the design and delivery of a strategic and operational roadmap detailing the development and pilot of a digital sustainability offering. SoW 2: Led the design, prototype and usability.
Aug 2022 - Dec 2023
User Experience Designer
Spearheaded the discovery and re-design of a workflow management system for a large national law practice. User groups and SMEs were interviewed in the re-design, prototype and usability testing of the MVP of the updated mortgage processing management system.By balancing the ideal user experience against targeted needs and objectives, the re-design helped.
Oct 2021 - Jul 2022
Service Designer
Collaborated with an independent regulator of Australian meat and livestock standards to review and uplift their end-to-end member experience across the accreditation program and audit journey.Proposed a future model that would provide the client with industry-wide visibility of supply chain activity that could better enable real-time monitoring of their.
May 2021 - Oct 2021
Service Designer
Worked with a cross-functional team tasked with preventing biosecurity and food safety breaches across Australian and international meat and livestock producing operations.Ethnographic research across the entire livestock production and transport supply chain shaped the delivery of design thinking artefacts that revealed operational gaps and opportunities.
Aug 2020 - Feb 2021
Service Designer
Led the MVP design, prototype and usability testing of a digital estate planning pilot for NSW Trustee and Guardian, with the objective of increasing engagement with online Wills.Ethnographic research of the current end-of-life journey facing NSW residents enabled a range of personas to be delivered, along with a journey map highlighting key challenges and.
Mar 2020 - Aug 2020
Service Designer
Delivered a large scale multi-industry research project with the purpose of simplifying the administrative burden of small business ownership in NSW. Ethnographic research across multiple industries enabled archetypes to be developed, along with the discovery of pain points and opportunities delivered in a suite of industry-focused journey maps.Supplied.
Dec 2018 - Dec 2019
Team & coworkers
Colleagues at Commonwealth Bank
Other employees you can reach at commbank.com.au. View company contacts for 33550 employees →
BC
Bishwa Chakravartee
Colleague at Commonwealth Bank
Punchbowl, New South Wales, Australia, Australia
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MD
Munmun Dutta
Colleague at Commonwealth Bank
Sydney, New South Wales, Australia, Australia
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MD
Maria Diakodimitriou
Colleague at Commonwealth Bank
Greater Sydney Area, Australia
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JR
James Rodger
Colleague at Commonwealth Bank
St Ives, New South Wales, Australia, Australia
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JH
Joanne Hogan
Colleague at Commonwealth Bank
Greater Sydney Area, Australia
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LM
Lyndal Macarthur
Colleague at Commonwealth Bank
Greater Melbourne Area, Australia
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PB
Palak Beohar
Colleague at Commonwealth Bank
Pune, Maharashtra, India, India
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EY
Edison Yang
Colleague at Commonwealth Bank
Sydney, New South Wales, Australia, Australia
View →
DG
D G
Colleague at Commonwealth Bank
Greater Sydney Area, Australia
View →
DS
Douglas Schindler
Colleague at Commonwealth Bank
Millers Point, New South Wales, Australia, Australia
View →
Bishwa Chakravartee
Colleague at Commonwealth Bank
Punchbowl, New South Wales, Australia, Australia
View →
MD
Munmun Dutta
Colleague at Commonwealth Bank
Sydney, New South Wales, Australia, Australia
View →
MD
Maria Diakodimitriou
Colleague at Commonwealth Bank
Greater Sydney Area, Australia
View →
JR
James Rodger
Colleague at Commonwealth Bank
St Ives, New South Wales, Australia, Australia
View →
JH
Joanne Hogan
Colleague at Commonwealth Bank
Greater Sydney Area, Australia
View →
LM
Lyndal Macarthur
Colleague at Commonwealth Bank
Greater Melbourne Area, Australia
View →
PB
Palak Beohar
Colleague at Commonwealth Bank
Pune, Maharashtra, India, India
View →
EY
Edison Yang
Colleague at Commonwealth Bank
Sydney, New South Wales, Australia, Australia
View →
DG
D G
Colleague at Commonwealth Bank
Greater Sydney Area, Australia
View →
DS
Douglas Schindler
Colleague at Commonwealth Bank
Millers Point, New South Wales, Australia, Australia
View →
3 education records
Jonathan Low education
User Experience Design, Transform Immersive
Visual Communication
Bachelor Of Commerce
FAQ
Frequently asked questions about Jonathan Low
Quick answers generated from the profile data available on this page.
What company does Jonathan Low work for?
Jonathan Low works for Commonwealth Bank.
What is Jonathan Low's role at Commonwealth Bank?
Jonathan Low is listed as UX & Service Designer at Commonwealth Bank.
Where is Jonathan Low based?
Jonathan Low is based in Australia, Australia, Australia while working with Commonwealth Bank.
What companies has Jonathan Low worked for?
Jonathan Low has worked for Commonwealth Bank, Hello Human, Nsw Department Of Customer Service, and Service Nsw.
Who are Jonathan Low's colleagues at Commonwealth Bank?
Jonathan Low's colleagues at Commonwealth Bank include Bishwa Chakravartee, Munmun Dutta, Maria Diakodimitriou, James Rodger, and Joanne Hogan.
How can I contact Jonathan Low?
You can use AeroLeads to view verified contact signals for Jonathan Low at Commonwealth Bank, including work email, phone, and LinkedIn data when available.
What schools did Jonathan Low attend?
Jonathan Low holds User Experience Design, Transform Immersive from Academy Xi.
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