Program Manager, Cx Strategy And Planning
Current
May 2023 - Present
AeroLeads people directory · profile
Jay Perrett Email & Phone Number
Program Manager, CX Strategy and Planning
at
Meta
1 work email found
@facebook.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Program Manager, CX Strategy and Planning
Location
Austin, Texas, United States
Company size
Who is Jay Perrett? Overview
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Quick answer
Jay Perrett is listed as Program Manager, CX Strategy and Planning at Meta, a with 5 employees, based in Austin, Texas, United States. AeroLeads shows a work email signal at facebook.com and a matched LinkedIn profile for Jay Perrett.
Jay Perrett previously worked as Vendor Operations Program Manager at Meta and Program Manager at Car2Go North America. Jay Perrett holds Bachelor'S Degree, Advertising, Texas Creative Sequence, Business Foundations Certification from The University Of Texas At Austin.
Company email context
Email format at Meta
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{first}.{last}@facebook.com
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Profile bio
About Jay Perrett
Experienced program and operations manager with a passion for building programs, products and teams from idea to scale. Mission-driven leader with expertise in launching and scaling strategic initiatives, teams, processes, programs, and managing operations at scale.
Listed skills include Marketing, Marketing Strategy, Operations Management, Marketing Communications, and 17 others.
Current workplace
Jay Perrett's current company
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Meta
10 roles
Jay Perrett work experience
A career timeline built from the work history available for this profile.
Vendor Operations Program Manager
- Manage service operations delivery for multiple large-scale offsite vendor workforces (support center operations)- Responsible for the Executive Service program (tier one support for Meta’s highest revenue-generating clients), and the Access and Identity program (tier two support team)
Jan 2021 - May 2023
Program Manager
Car2Go North America
- Head of North American Program Management Office; responsible for the North American project/program portfolio - Built PMO team from ground up; hired team of project managers, created project portfolio from scratch, introduced project management standards to North American business unit- Planned, scoped, managed and completed large scale and enterprise-wide projects, including the transition of the car2go fleet to Mercedes-Benz vehicles, launch of the car2go credit system, pricing system conversion, BMW/Daimler Joint Venture launch in North America, micromobility pilot project, and more- Served on the Global Product Council, overseeing the Business Value Estimation process for enterprise-wide product road map- Main representative for North American business and operations to global product development team; built bridges between functional groups and technical product management team to increase effectiveness of global product efforts
May 2017 - Apr 2020
Product Manager
Car2Go North America
- Lead overhaul of our onboarding process and global online validation as part of a multi-year strategic change management program that streamlined and automated the onboarding process for North America, Europe and China- Built digital Know-Your-Customer stack, enhanced customer onboarding, enabled additional fraud detection measures- Implemented identification and driver’s license extraction software for use in all registrations worldwide leading to an annual cost savings of over €1,000,000 annually - Oversaw technical product adaptations and go-to-market launch strategy for car2go China, leading to the rapid growth and onboarding of over 250,000 Chinese members within first months of operation- Hired and managed Chinese development team responsible for market-specific product adaptations post-launch- Served as main point of contact between the HQ product team and APAC region before, during and after the launch phase for car2go in China, and traveled frequently to Beijing and Chongqing
Oct 2014 - May 2017
Car2Go
Car2Go N.A., Llc
Jul 2009 - Apr 2020
Business Process Manager
Car2Go N.A., Llc
Jul 2013 - Oct 2014
Marketing Strategy Manager
Car2Go N.A., Llc
Apr 2013 - Jul 2013
Marketing Analyst
Car2Go N.A., Llc
Sep 2011 - Apr 2013
Marketing And Sales Coordinator, Austin
Car2Go N.A., Llc
Nov 2010 - Sep 2011
Intern
Car2Go N.A., Llc
Jul 2009 - Nov 2010
Team & coworkers
Colleagues at Meta
Other employees you can reach at metadownhole.com. View company contacts for 5 employees →
LU
Lulu Undefined
Colleague at MetaLondon, England, United Kingdom
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MD
Matt Downing
Colleague at MetaColumbus, Ohio Metropolitan Area, United States
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MI
Mr Irfan
Colleague at MetaKarāchi, Sindh, Pakistan
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JL
Jackson Leblanc
Colleague at MetaNew Lisbon, Wisconsin, United States
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YL
Yu-Hsiang Liu
Colleague at MetaMountain View, California, United States
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AW
Alexandra W.
Colleague at MetaNew York, United States
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ZN
Zach Nylund
Colleague at MetaHouston, Texas, United States
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PK
Paily K M
Colleague at MetaSharjah, Sharjah Emirate, United Arab Emirates
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LD
Léa Dupont
Colleague at MetaParis, Île-De-France, France
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CD
Chester Dong
Colleague at MetaBellevue, Washington, United States
View →
Lulu Undefined
Colleague at MetaLondon, England, United Kingdom
View →
MD
Matt Downing
Colleague at MetaColumbus, Ohio Metropolitan Area, United States
View →
MI
Mr Irfan
Colleague at MetaKarāchi, Sindh, Pakistan
View →
JL
Jackson Leblanc
Colleague at MetaNew Lisbon, Wisconsin, United States
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YL
Yu-Hsiang Liu
Colleague at MetaMountain View, California, United States
View →
AW
Alexandra W.
Colleague at MetaNew York, United States
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ZN
Zach Nylund
Colleague at MetaHouston, Texas, United States
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PK
Paily K M
Colleague at MetaSharjah, Sharjah Emirate, United Arab Emirates
View →
LD
Léa Dupont
Colleague at MetaParis, Île-De-France, France
View →
CD
Chester Dong
Colleague at MetaBellevue, Washington, United States
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1 education record
Jay Perrett education
FAQ
Frequently asked questions about Jay Perrett
Quick answers generated from the profile data available on this page.
What company does Jay Perrett work for?
Jay Perrett works for Meta.
What is Jay Perrett's role at Meta?
Jay Perrett is listed as Program Manager, CX Strategy and Planning at Meta.
What is Jay Perrett's email address?
AeroLeads has found 1 work email signal at @facebook.com for Jay Perrett at Meta.
Where is Jay Perrett based?
Jay Perrett is based in Austin, Texas, United States while working with Meta.
What companies has Jay Perrett worked for?
Jay Perrett has worked for Meta, Car2Go North America, and Car2Go N.A., Llc.
Who are Jay Perrett's colleagues at Meta?
Jay Perrett's colleagues at Meta include Lulu Undefined, Matt Downing, Mr Irfan, Jackson Leblanc, and Yu-Hsiang Liu.
How can I contact Jay Perrett?
You can use AeroLeads to view verified contact signals for Jay Perrett at Meta, including work email, phone, and LinkedIn data when available.
What schools did Jay Perrett attend?
Jay Perrett holds Bachelor'S Degree, Advertising, Texas Creative Sequence, Business Foundations Certification from The University Of Texas At Austin.
What skills is Jay Perrett known for?
Jay Perrett is listed with skills including Marketing, Marketing Strategy, Operations Management, Marketing Communications, Management, Customer Service, Project Management, and Strategic Planning.
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