Jeff Popp Email & Phone Number

United States

Western United States

Providing all aspects of customer and equipment service for telco equipment.Service area is all of Western United States.Also heavily involved with service engineering for improved customer service and company cost savings.

Greater Seattle Area

Service and testing of water purification equipment

Greater Seattle Area

Providing all aspects of customer and equipment service for fuel station equipment.Service area is all of North Puget Sound, Washington State.Also heavily involved with service engineering for improved customer service and company cost savings.Single-handedly engineered and executed field service process that continues to save CMS tens of thousands of.

Greater Seattle Area

OS and Application support for high security software

Kirkland, Washington, United States

Application Support

Snoqualmie, WA

• Monitoring, managing, engineering and support for all Linux, HP-UX, and Solaris systems. Performing patching, upgrades, and fresh installations of the OS. Maintaining LDAP DB of users. NetBackup client installation and.
• Supported 4700+ systems on a 24/7 basis.
• Solely owned and executed quarterly OS security patching of all Linux and Solaris Systems.
• Engineered and deployed processes to improve failing Netbackup environment from success rate of less than 40% to 99%.
• Created and deployed automated monthly execution of Oracle diagnostic application for all Sun/Oracle systems.
• Interfaced with cross functional teams, consistently delivering on projects.

Seattle, WA

• Supported and maintained all hardware and operating system support of UNIX based applications. Provided hardware and software support on Hewlett-Packard and Sun Microsystems UNIX platforms.
• Created patch management application for analyzing, creation, deployment and installation of custom patch bundles, reducing patching times by 90% on all Solaris systems.

Bothell, WA

• Supported and maintained UNIX based applications. Provided hardware and software support for Hewlett-Packard and Sun Microsystems UNIX platforms. Automated processes for National Operations staff and succeeded in.
• Automated processes for National Operations staff, which succeeded in implementing functions for lowering operational costs.

Bellevue, WA

• Engineered and implemented replacement and upgrading of Sun Microsystems server and client workstations. Supported the development, test, and operations infrastructure of the world's largest computerized document.
• Completed upgrades and automation of entire department workstations and support systems.
• Redesigned and implemented departmental systems infrastructure.
• Designed, deployment, maintenance and upgraded jumpstart environment for autonomous rebuilding and restoration of all systems.

Greater Seattle Area

Lead Field Engineer in charge all facets of software and hardware technical support for Sun and third-party engineers, salespeople and customers. Oversaw all hardware and software service in Washington and Alaska, and maintained client-server systems at strategic accounts. Installed and configured system hardware, software and applications. Conducted.

Electronics / Computers

Associate Of Science (A.S.), Electronics Technology

Education record

Activities and Societies: Swimming, Promethians (Service Group)