Jonathan Rodrigues
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Jonathan Rodrigues Email & Phone Number

Customer Service and Retention Agent at Blue Ocean Contact Centers
Location: Sydney, Nova Scotia, Canada 6 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 100%

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Current company
Blue Ocean Contact Centers
Role
Customer Service and Retention Agent
Location
Sydney, Nova Scotia, Canada
Company size
518 employees

Who is Jonathan Rodrigues? Overview

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Quick answer

Jonathan Rodrigues is listed as Customer Service and Retention Agent at Blue Ocean Contact Centers, a company with 518 employees, based in Sydney, Nova Scotia, Canada. AeroLeads shows a matched LinkedIn profile for Jonathan Rodrigues.

Jonathan Rodrigues previously worked as Customer Service & Retention Agent at Blue Ocean Contact Centers and Architectural Product Consultant at Advanced Glazings Ltd. Jonathan Rodrigues holds Postgraduate Degree, Logistics, Materials, And Supply Chain Management, 85 from Cape Breton University.

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Email format at Blue Ocean Contact Centers

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Blue Ocean Contact Centers

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Profile bio

About Jonathan Rodrigues

He is a dedicated professional with a background in International Business, Marketing, and Supply Chain Management. His career journey exemplifies adaptability, meticulous attention to detail, and a strong spirit of collaboration. Throughout his professional tenure, he has had the privilege of working across diverse industries, ranging from NGOs to manufacturing, architecture, glazing, and contracting. These experiences have enriched his skill set and broadened his perspective.With over four years of experience in Marketing, Sales, and Customer Service, he is committed to driving growth and achieving tangible results. His primary focus lies in identifying high-potential leads and delivering personalized customer experiences. He takes pride in his ability to work closely with teams to strategize and optimize product utility, ensuring consistent high-profit margins.His passion is centered around translating a company's vision and objectives into reality, aligning every effort with business expectations. He is currently seeking new opportunities within a growth-oriented organization with a strong vision for development, where he can leverage his expertise and drive to contribute to the company's success.Feel free to connect to explore potential collaborations and discover how he can add value to your organization in the realms of international business, marketing, and supply chain management

Listed skills include Microsoft Office, Communication, Organizational Culture, Skilled Multi Tasker, and 4 others.

Current workplace

Jonathan Rodrigues's current company

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Blue Ocean Contact Centers
Blue Ocean Contact Centers
Customer Service and Retention Agent
Sydney, NS, CA
Website
blueocean.ca
Employees
518
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6 roles

Jonathan Rodrigues work experience

A career timeline built from the work history available for this profile.

Customer Service & Retention Agent

Current
Blue Ocean Contact Centers

Halifax, Nova Scotia, Canada

  • Provide fast, friendly, and effective support to customers, addressing inquiries and resolving issues with a goal of one-touch resolution.
  • Manage challenging customer situations with a positive and upbeat approach, retaining clients by effectively handling complaints, answering questions, and troubleshooting basic issues.
  • Utilize customer incentives, discounts, and tailored solutions to encourage customer retention and loyalty.
  • Perform basic troubleshooting for web-based apps and website navigation, guiding customers on account inquiries, browser settings, and password resets.
  • Follow risk and compliance protocols to ensure customer privacy, upholding a high standard of integrity and trust in all interactions.
  • Collaborate with team members to meet individual and team performance targets, earning additional incentives based on quality and customer “save” rates.
Oct 2024 - Present

Architectural Product Consultant

Advanced Glazings Ltd

Sydney, Nova Scotia, Canada

  • Prospecting: Identified and engaged with firms aligned with our values, a crucial step in building fruitful partnerships.
  • Lunch and Learns: Conducted educational sessions for architects, nurturing relationships while effectively showcasing our Solera glazing products and services.
  • Developed compelling materials to articulate the value of offerings, confidently hosting and delivering presentations to architects and stakeholders.
  • Meaningful Conversations (MCAPs): Guided discussions during presentations to explore potential projects and opportunities.
  • Conversion Excellence: Successfully converted discussions into modeling and consideration of our offerings, driving project engagement.
  • CRM Expertise: Utilized Sugar CRM to manage interactions and gain valuable insights, efficiently tracking sales activities throughout the cycle.
Jan 2023 - Oct 2024

Omni Customer Fulfillment Associate

Walmart

Sydney River, Nova Scotia, Canada

Jun 2022 - Sep 2023

Senior Sales Executive

Maar Ltd

Bangladesh

In my tenure as a senior sales executive, I assumed the pivotal role of formulating and executing meticulous plans to consistently achieve and surpass monthly sales targets. My professional approach involved strategic planning and a nuanced understanding of market dynamics. My adaptability played a crucial role in immersing myself in the intricacies of the.

Aug 2020 - Jan 2022
Team & coworkers

Colleagues at Blue Ocean Contact Centers

Other employees you can reach at blueocean.ca. View company contacts for 518 employees →

JM Jenna Marie Jenna Marie Colleague at Blue Ocean Contact CentersMount Pearl Park, Newfoundland And Labrador, Canada, Canada View → DS Dream Singer Dream Singer Colleague at Blue Ocean Contact CentersHalifax, Nova Scotia, Canada, Canada View → AD Angela Dauphinee Angela Dauphinee Colleague at Blue Ocean Contact CentersDartmouth, Nova Scotia, Canada, Canada View → JB Joel Blesson Joel Blesson Colleague at Blue Ocean Contact CentersSydney, Nova Scotia, Canada, Canada View → JP Jashan Preet Jashan Preet Colleague at Blue Ocean Contact CentersCanada, Canada View → TW Thet Wai Soe Thet Wai Soe Colleague at Blue Ocean Contact CentersYangon, Myanmar, Myanmar View → DB Daniel Borden Daniel Borden Colleague at Blue Ocean Contact CentersHalifax, Nova Scotia, Canada, Canada View → VE Valentina Espinosa Vanegas Valentina Espinosa Vanegas Colleague at Blue Ocean Contact CentersHalifax, Nova Scotia, Canada, Canada View → JH Josephine H. Josephine H. Colleague at Blue Ocean Contact CentersHalifax, Nova Scotia, Canada, Canada View → GL Gildo Lima Gildo Lima Colleague at Blue Ocean Contact CentersHalifax, Nova Scotia, Canada, Canada View →
3 education records

Jonathan Rodrigues education

High School

S.F.X. Greenherald In’T School
FAQ

Frequently asked questions about Jonathan Rodrigues

Quick answers generated from the profile data available on this page.

What company does Jonathan Rodrigues work for?

Jonathan Rodrigues works for Blue Ocean Contact Centers.

What is Jonathan Rodrigues's role at Blue Ocean Contact Centers?

Jonathan Rodrigues is listed as Customer Service and Retention Agent at Blue Ocean Contact Centers.

Where is Jonathan Rodrigues based?

Jonathan Rodrigues is based in Sydney, Nova Scotia, Canada while working with Blue Ocean Contact Centers.

What companies has Jonathan Rodrigues worked for?

Jonathan Rodrigues has worked for Blue Ocean Contact Centers, Advanced Glazings Ltd, Walmart, Maar Ltd, and Dhaka Water Supply And Sewerage Authority (Dhaka Wasa).

Who are Jonathan Rodrigues's colleagues at Blue Ocean Contact Centers?

Jonathan Rodrigues's colleagues at Blue Ocean Contact Centers include Jenna Marie, Dream Singer, Angela Dauphinee, Joel Blesson, and Jashan Preet.

How can I contact Jonathan Rodrigues?

You can use AeroLeads to view verified contact signals for Jonathan Rodrigues at Blue Ocean Contact Centers, including work email, phone, and LinkedIn data when available.

What schools did Jonathan Rodrigues attend?

Jonathan Rodrigues holds Postgraduate Degree, Logistics, Materials, And Supply Chain Management, 85 from Cape Breton University.

What skills is Jonathan Rodrigues known for?

Jonathan Rodrigues is listed with skills including Microsoft Office, Communication, Organizational Culture, Skilled Multi Tasker, Multilingual, Easily Adaptable, Team Leadership, and Athletics.

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