Jose Ruivo

Jose Ruivo Email and Phone Number

ITSM Consultant, USM Coach, Accredited Trainer for USM, FitSM, ISO20K and Lean IT, Certified ITIL® 4 MP, ITIL® V3 Expert. @ Qualius
barros, porto, portugal
Jose Ruivo's Location
Porto Metropolitan Area, Portugal
Jose Ruivo's Contact Details

Jose Ruivo work email

Jose Ruivo personal email

About Jose Ruivo

Experienced Information Technology Manager with a technical training complemented with an MBA. Worked on the client side of IT, mainly in the Financial Industry, in several management positions. Worked also in the supplier side, as Director in an IT Managed Services company.Currently working as IT Management Consultant, namely in ITIL implementation projects.Experienced teacher and trainer in IT Management, including and ITIL, ISO20000 and BPM.Specialties: ITIL Consultant, ITIL Manager's Certification, ITIL V3 Expert Certification, EXIN Accredited Trainer, ISO 20000 Consultant, General Management, Operations Management, Customer Service Management, Project Management, Experience in Telecom, Financial and Retail Businesses

Jose Ruivo's Current Company Details
Qualius

Qualius

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ITSM Consultant, USM Coach, Accredited Trainer for USM, FitSM, ISO20K and Lean IT, Certified ITIL® 4 MP, ITIL® V3 Expert.
barros, porto, portugal
Website:
qualius.net
Employees:
2
Jose Ruivo Work Experience Details
  • Qualius
    Partner
    Qualius Aug 2005 - Present
    Porto, Portugal
    Owner and manager of Qualius.Qualius is a consultancy and training company, focused in IT Governance and Management.Worked with several clients in ITIL oriented process improvement projects (Sonaecom, EDP, Cofidis, Sonae Indústria, AXA, CCDR-N, Continental, Assembleia da República).Delivered IT Service Management courses based on ITIL for companies and other organizations, for 20 years.In partnership with other companies and University related organizations, organizes and delivers IT Service Management courses.
  • Ist - Instituto Superior Tecnico
    Invited Teacher
    Ist - Instituto Superior Tecnico Sep 2007 - Sep 2013
    Invited Teacher in the Informatics Engineering Department.Responsible for IT Governance discipline, Master (Msc) Level, focused on ITIL.
  • Inov
    Consultant
    Inov May 2007 - Dec 2007
    IT Governance, ITIL Consultancy, ISO 20000 Consultancy, Training
  • Universidade Autónoma De Lisboa
    Invited Teacher
    Universidade Autónoma De Lisboa 2005 - 2006
    Teacher in the IT Service Management postgraduate course, responsible for a discipline on ITIL programme implementation.
  • Sonae - Mainroad
    Principal At Sonae - Mainroad
    Sonae - Mainroad Nov 2003 - Jul 2005
    Managed IT Services; Business Unit Manager and Business Development
  • Sonae - Novis Telecom
    Director At Novis Telecom
    Sonae - Novis Telecom Jan 2001 - Oct 2003
    Managed IT Services; Operations Management (COO) and Service Management.
  • Sonae - Sonae Redes De Dados
    Director At Sonae Redes De Dados
    Sonae - Sonae Redes De Dados Jan 1999 - Dec 2000
    Managed IT Services; Operations Management (COO)
  • Sonae - Banco Universo
    Director At Banco Universo
    Sonae - Banco Universo Mar 1996 - Dec 1998
    Chief Information Officer and Chief Operations Officer
  • Bolsa De Derivados Do Porto - Bdp
    Information Systems Manager
    Bolsa De Derivados Do Porto - Bdp May 1992 - Feb 1996
    Information Systems Manager
  • Universidade Portucalense (Upt)
    Invited Teacher
    Universidade Portucalense (Upt) Nov 1986 - Sep 1994
    Teacher in the Computer Systems Course
  • Banco Borges E Irmão - Bbi
    Sub-Director
    Banco Borges E Irmão - Bbi Oct 1984 - Apr 1992
    Systems and Production Manager at the System Information department of Banco Borges e Irmão [later merged with Banco Português de Investimento]
  • Banco Português Do Atlântico
    Systems Engineer
    Banco Português Do Atlântico Sep 1982 - Sep 1984
    System Engineer at the Information Systems Department of Banco Português do Atlântico [later merged with Banco Comercial Português]
  • Centro De Estudos De Telecomunicações
    Telecommunications Engineer
    Centro De Estudos De Telecomunicações May 1981 - Aug 1982
    Research and Development for the Portuguese telecomunications companies
  • Universidade Do Minho
    Junior Teacher
    Universidade Do Minho Sep 1980 - Apr 1981
    Teacher in the Computer Systems course of Universidade do Minho, Braga

Jose Ruivo Skills

Itil It Service Management It Management Project Management Leadership Management Telecommunications Service Management Team Leadership Governance It Strategy Team Management Operations Management Iso 20000 Information Technology Business Analysis Accreditation Business Intelligence Business Process Business Strategy Management Consulting Customer Service Management Change Management Managed Services Start Ups Itilv3 Expert Certification Software Project Management Data Center Cloud Computing Cobit Exin Accredited Trainer Security Ms Project Training Information Security Management Solution Architecture Consulting Iso 20000 Practitioner Certification

Jose Ruivo Education Details

Frequently Asked Questions about Jose Ruivo

What company does Jose Ruivo work for?

Jose Ruivo works for Qualius

What is Jose Ruivo's role at the current company?

Jose Ruivo's current role is ITSM Consultant, USM Coach, Accredited Trainer for USM, FitSM, ISO20K and Lean IT, Certified ITIL® 4 MP, ITIL® V3 Expert..

What is Jose Ruivo's email address?

Jose Ruivo's email address is jo****@****inov.pt

What schools did Jose Ruivo attend?

Jose Ruivo attended Porto Business School, Universidade Do Porto, Instituto Politécnico De Leiria, Faculdade De Engenharia Da Universidade Do Porto.

What are some of Jose Ruivo's interests?

Jose Ruivo has interest in International Travel, Diving (Certified P2 Cmas), Languages, Politics, Trekking, Environment, Canyoning, English (Fluent), Science And Technology, Sports.

What skills is Jose Ruivo known for?

Jose Ruivo has skills like Itil, It Service Management, It Management, Project Management, Leadership, Management, Telecommunications, Service Management, Team Leadership, Governance, It Strategy, Team Management.

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