AeroLeads people directory · profile
Jen Sims Email & Phone Number
Senior Product Director
at
IDEO
1 work email found
@ideo.com
1 phone found area 315
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Product Director
Location
Raleigh, North Carolina, United States
Company size
Who is Jen Sims? Overview
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Quick answer
Jen Sims is listed as Senior Product Director at IDEO, a company with 1384 employees, based in Raleigh, North Carolina, United States. AeroLeads shows a work email signal at ideo.com, phone signal with area code 315, and a matched LinkedIn profile for Jen Sims.
Jen Sims previously worked as Product Director at Ideo and Senior Product Lead, Learning Experience at Ideo. Jen Sims holds Mba, Data Analytics And Leadership from Unc Kenan-Flagler Business School.
Company email context
Email format at IDEO
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{first_initial}{last}@ideo.com
89% confidence
AeroLeads found 1 current-domain work email signal for Jen Sims. Compare company email patterns before reaching out.
Profile bio
About Jen Sims
Structured and analytical thinker with a strong technical and business background. Empowers teams to achieve success by streamlining processes, gathering feedback, and creating tools to enhance communication, productivity, and performance. Sets high standards and engages stakeholders from requirements gathering, scope definition, and resource management to program financials, change management, and communication. Highly adaptable to new technologies and fast-paced environments.
Listed skills include Management, Team Leadership, Customer Experience, Training, and 46 others.
Current workplace
Jen Sims's current company
Company context helps verify the profile and gives searchers a useful next step.
Ideo
10 roles · 10 years
Jen Sims work experience
A career timeline built from the work history available for this profile.
Product Director
Current
2022 - Present
~4 yrs 4 mos
Senior Product Lead, Learning Experience
Drive and prioritize program development and cross-team initiatives with a focus on product strategy and road mapping, operations and delivery, and team leadership. Lead a team of digital producers, product specialists, customer success managers, and program leads responsible for the learning experience for IDEO U’s online courses, live events, and digital.
Aug 2020 - 2022
Senior Program Manager
Led a 5-degree program portfolio spanning negotiations, partner management, vendor relations, content production, global marketing, data and infrastructure, student services, and platform services. Developed and implemented go-to-market strategies for the program in collaboration with business partners to align vision, gather requirements, and define.
2018 - Oct 2019
Technical Program Manager
Implemented standardized program structure with templates, benchmarks, and roadmaps. Set up seamless systems and processes for securely sharing data between program partners. Analyzed customer feedback to improve the overall customer experience (CX); increased customer retention and program completion metrics.
2016 - 2018
~2 yrs
Manager, Account Management
Oversaw a regional territory consisting of 10,000+ school and district subscriptions; defined priorities, workload, and metrics for 13 account managers, professional services trainers, and seasonal contractors. Partnered with executive leadership to make strategic recommendations and create scalable solutions to enable rapid growth with a seamless (CX).
Nov 2013 - Aug 2016
Account Manager
Facilitated a seamless onboarding experience and successful IXL implementation for customers world-wide. Owned a territory with approximately 2,000 school and district subscriptions. Conducted customer training and webinars, drove the effort to create online teacher resources, and developed team-wide processes that supported the growing team and customer.
Jan 2013 - Nov 2013
Project Manager
Striiv
Served as key point of contact and company representative for customer communications. Worked closely with cross-functional teams and led customer-facing web development and major releases with a global vendor in India; coordinated updates and project management. Analyzed and improved existing business processes; revamped, streamlined, and standardized the.
Jun 2012 - Dec 2012
Technical Support Lead
Striiv
Motivated the Customer Success team, including outsourced call center team of 4 people to deliver a best-in-class CX; trained team members on all new product features. Served as customer advocate and primary point of contact for Tier 2 and 3 technical cases through resolution. Created closed-loop feedback systems to drive product enhancements. Created and.
Sep 2011 - Dec 2012
Training And Support Lead
Led, managed, and motivated a customer-driven team supporting up to 100 regional customers. Served as trainer and mentor to develop staff while promoting a collaborative work environment. Facilitated recruiting for the internship program with 2 software engineers. Drove the end-to-end planning and project management for an enhancement to online customer.
Apr 2009 - Sep 2011
Team & coworkers
Colleagues at IDEO
Other employees you can reach at ideo.com. View company contacts for 1384 employees →
EA
Elizabeth Acquah
Colleague at Ideo
Accra, Greater Accra Region, Ghana, Ghana
View →
AE
Alex Eaton
Colleague at Ideo
Greater London, England, United Kingdom, United Kingdom
View →
RR
Ridima Ramesh
Colleague at Ideo
San Francisco Bay Area, United States, United States
View →
VO
Vilson Oliveira
Colleague at Ideo
Malhada, Bahia, Brazil, Brazil
View →
ST
Sam Truslow
Colleague at Ideo
San Francisco, California, United States, United States
View →
SS
Sonia Smith
Colleague at Ideo
Rosario, Santa Fe, Argentina, Argentina
View →
KO
Kenny Okagaki
Colleague at Ideo
San Francisco, California, United States, United States
View →
KH
Kayli Harris
Colleague at Ideo
Brea, California, United States, United States
View →
PY
Pang Yong
Colleague at Ideo
Shanghai, China, China
View →
AL
Alex Litten
Colleague at Ideo
Glendale, Arizona, United States, United States
View →
Elizabeth Acquah
Colleague at Ideo
Accra, Greater Accra Region, Ghana, Ghana
View →
AE
Alex Eaton
Colleague at Ideo
Greater London, England, United Kingdom, United Kingdom
View →
RR
Ridima Ramesh
Colleague at Ideo
San Francisco Bay Area, United States, United States
View →
VO
Vilson Oliveira
Colleague at Ideo
Malhada, Bahia, Brazil, Brazil
View →
ST
Sam Truslow
Colleague at Ideo
San Francisco, California, United States, United States
View →
SS
Sonia Smith
Colleague at Ideo
Rosario, Santa Fe, Argentina, Argentina
View →
KO
Kenny Okagaki
Colleague at Ideo
San Francisco, California, United States, United States
View →
KH
Kayli Harris
Colleague at Ideo
Brea, California, United States, United States
View →
PY
Pang Yong
Colleague at Ideo
Shanghai, China, China
View →
AL
Alex Litten
Colleague at Ideo
Glendale, Arizona, United States, United States
View →
2 education records
Jen Sims education
Mba, Data Analytics And Leadership
Unc Kenan-Flagler Business School
Bachelor Of Science - Bs, Management Information Systems, General
Rochester Institute Of Technology
FAQ
Frequently asked questions about Jen Sims
Quick answers generated from the profile data available on this page.
What company does Jen Sims work for?
Jen Sims works for IDEO.
What is Jen Sims's role at IDEO?
Jen Sims is listed as Senior Product Director at IDEO.
What is Jen Sims's email address?
AeroLeads has found 1 work email signal at @ideo.com for Jen Sims at IDEO.
What is Jen Sims's phone number?
AeroLeads has found 1 phone signal(s) with area code 315 for Jen Sims at IDEO.
Where is Jen Sims based?
Jen Sims is based in Raleigh, North Carolina, United States while working with IDEO.
What companies has Jen Sims worked for?
Jen Sims has worked for Ideo, Coursera, Ixl Learning, Striiv, and Medisked, Llc.
Who are Jen Sims's colleagues at IDEO?
Jen Sims's colleagues at IDEO include Elizabeth Acquah, Alex Eaton, Ridima Ramesh, Vilson Oliveira, and Sam Truslow.
How can I contact Jen Sims?
You can use AeroLeads to view verified contact signals for Jen Sims at IDEO, including work email, phone, and LinkedIn data when available.
What schools did Jen Sims attend?
Jen Sims holds Mba, Data Analytics And Leadership from Unc Kenan-Flagler Business School.
What skills is Jen Sims known for?
Jen Sims is listed with skills including Management, Team Leadership, Customer Experience, Training, Crm, Recruiting, Technical Support, and Project Management.
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