Jennifer Shaughnessy Email & Phone Number

Experienced in Sales, Client Relations & Customer Retention with a demonstrated history of success in the marketing & advertising industry. Thrives in dynamic and fast paced industries. Employs positive attitude, strong analysis skills and flexible communication to resolve problems and accomplish goals. Experienced in orientation towards strategic planning and creative opportunity building. High-level experience in Accounting with Quickbooks Desktop & Quickbooks Online, Skilled in Social Media Marketing, Sales, Direct Sales, HTML, Budget Analysis. Savvy in Customer Relations and a Marketing professional with a Bachelor of Applied Science focus in Accounting and Finance from DeVry University. Key Skills*Quickbooks Online Certified*Quickbooks Desktop Accounting*Introduce, continue and interject a brand’s voice in online conversations.* Hit deadlines & develop content calendars.* Seamlessly navigate between multiple client interactions and internal systems, while working toward clearly defined goals. * Provide personalized and compassionate support that aligns with a company's brand and voice directly impacting client retention/relations. * Think outside the box and deliver personalized solutions to each client.* Retain then delight clients on the brink of dropping the company's service. * Capable of flying high one moment and diving in low to the details the next.* Possess top-notch interpersonal, written and oral communication skills.* Solving problems, thinking creatively and trying new things. * Cross-functional communication comes naturally in solving problems and addressing roadblocks. * Strong orientation toward problem solving and decision-making in an open and collaborative environment. * Makes decisions that will benefit all Team members and customers. * Passionate, innovative, bright, kind, and goal-oriented.* Thrives on building and improving processes.

Listed skills include Social Media Marketing And Public Relations, Html And Css Coding Courses, Direct Sales Of Personal Care Products Via Local And Online Community, Microsoft Office, and 24 others.

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  Staff Accountant

  Gravitec Systems Inc.

  Jan 2018 - Present