 Liaising with clients and affiliates to answer requests and receive information  Premium Investments  Payment of vested rights  Handling of Tripartite agreement (local and international)  Handling of transfer into Duly Registered Scheme  Solving of payment issues with accounting  Liaising with compliance department for sensitive cases  AML/KYC process  Creation of web portal access for clients/affiliates

 production, coordination and publication of reporting, statistics to sales teams and/or management  in coordination with the commercial request and several departments of the company, being in charge of the establishment of distribution agreements;  respond to distributor / Client / commercial requests;  ensure the compliance with contractual obligations, particularly all the aspects regarding compensation and reporting; gathering the information needed to develop… Show more  production, coordination and publication of reporting, statistics to sales teams and/or management  in coordination with the commercial request and several departments of the company, being in charge of the establishment of distribution agreements;  respond to distributor / Client / commercial requests;  ensure the compliance with contractual obligations, particularly all the aspects regarding compensation and reporting; gathering the information needed to develop distribution agreements with commercial;  KYC monitoring. Show less

 prepare asset management contracts for front office  handle security transactions, transfers, credit cards  support to the compliance department  preparation and distribution of client reports

Act as the intermediary between the investor and the transfer agent of the Fund:  Reception of client orders and sending orders to the transfer agent  Reception of contract notes from the transfer agent and sending to the client  Cash management (subscriptions and redemptions)  Communication management and reporting

 Processing and validation of transaction orders from client  Production of reports for shareholders in a timely manner  Management of cash processes in a timely manner  Ensure the escalation of risks and operational issues to the hierarchy  Resolve queries from internal department

 Dividend reinvestment  Fund liquidation  Ensure efficient handling of client queries  Handling of mandatory and voluntary events  Liaising with TA and Custodian to investigate on client issues

 Client account opening and maintenance  Processing of Redemptions, Purchases, Transfers, Platform transfers, Exchanges  Tracking of original legal documents  Use of Vestima+, Fundsettle, Creation Online, BBH Worldview, AWD  Late shift tasks handling

 Opening of securities and options in Olympic System upon request from Relationship Managers  Update of prices in accordance with Telekurs  RIC codes implementation in opened options with Thomson Reuters System.

 Reconciliation of unsettled account for SWIFT messages  Investigation on occurring differences with our sub-custodians

 Implementation of investment funds related information on Vestima+  Retrieving of the most relevant and essential information for investors  Creation and allocation of ISIN codes to newly created investment funds by mean of internal software  Daily maintenance and update of the funds database, archiving of relevant documents to related funds

 Customer advising  Sale strategy planning (including product evaluation)  Contacts with high-level representatives