Jose Lucar Email & Phone Number

London, England, Gb

London Area, United Kingdom

Windows Server Management & PatchingVMware ESXi Host Patching & VirtualizationVeeam Backup & Replication Administration and PatchingMimecast ManagementDisaster Recovery TestingPhysical Infrastructure & PowerShell Scripting

London, England, United Kingdom

As Tech Lead at ARO Technology (formerly CircleIT), I oversee and manage UKTV's IT infrastructure, offering strategic direction and guidance for the implementation and maintenance of IT systems, networks, and software.I lead a team of IT professionals and collaborate with other departments to ensure smooth operations and efficient use of technology resources. My daily responsibilities include maintaining physical and cloud-based infrastructures, responding to escalations from first or second-line support, and providing platform stability for Azure, Office 365, and JAMF Pro.Key accomplishments and responsibilities.:-Implemented Autopilot and Intune deployment, transitioning from Acronis Snap Deploy, effectively streamlining system provisioning processes.-Successfully revamped the existing DEP JAMF deployment for Mac devices, demonstarting experienced management of Apple devices.-Led the project to build the Evoko Room Management System and successfully connected it with Zoom Rooms and Office365, demonstrating proficiency in Azure VMs and Office365 management.Implemented security automation playbooks utilizing the Taegis/Secureworks portal and enhancing security measures.-Ensured seamless operation of WhatsOn, UKTV's broadcast scheduling system, while contributing to database refresh configuration.-Maintaining Windows Server environments, including versions 2012, 2019, and 2022-Led the coordination of power-down and power-up procedures for physical infrastructure components, ensuring smooth transitions and minimizing downtime.-Create documentation to support team members professional development, allowing for knowledge transfer and skill growth.

London, England, United Kingdom

Senior IT Engineer at CircleIT, handling both remote and on-site responsibilities at UKTV. Responsible for overseeing technical operations across on-premises and cloud infrastructures, serving as the primary point of contact for all technical inquiries.Key Skills:-Infrastructure Management: Proficient in overseeing both physical and cloud environments to ensure robust and efficient infrastructure operations.-Server Administration: Skilled in managing Windows Server (2012 and newer), Azure virtual machines (VMs), Hyper-V, Veeam, domain controllers (DCs), and TriplePlay systems. -Microsoft Intune: Experienced in deploying devices, setting policies, customising profiles, and maintaining the company portal to provide effective device management.-Jamf Pro - Skilled in JAMF Pro deployment, with expertise in utilizing scripting languages like PowerShell to optimize JAMF Pro capabilities and tailor automation workflows.-Microsoft Azure Administration: Proficient in deploying and managing Azure resources such as virtual machines, storage solutions, Azure Active Directory and ensuring governance & compliance in Azure environments.-Office 365 Administration: Proficient in Office365 administration, tenant settings, user management, and license assignment. Skilled in managing Exchange Online, SharePoint Online, Microsoft Teams, and Office 365 Groups. Experienced in troubleshooting user issues, implementing data governance policies, and optimizing Office 365 performance and security.

London, United Kingdom

Began my professional journey as a Service Desk Analyst at CircleIT, where I delivered frontline technical assistance to end-users, resolving IT issues and addressing inquiries effectively. Acquired hands-on experience in diagnosing hardware and software glitches, administering user accounts, and delivering exceptional customer service. Additionally, contributed to the maintenance and enhancement of the company's IT documentation and knowledge repository.Key Responsibilities Included:-Deploying laptop images for new employees-Providing desktop support for Windows 10 and MacOS systems-Using remote tools like Datto RMM for effective troubleshooting.-Installing and maintaing security software such as Sonicwall vpn, Webroot, Qualys, Taeigs and Carbon Black-Offering on-demand assistance through walk-up support-Managing Zoom Rooms configurations and support

Croydon, United Kingdom

London, United Kingdom