• Control senior leaders' calendar, schedule meetings, conference calls, and special events/conferences including exercising discretion as to priority and decision-making responsibility resulting in 100% improvement in turnaround time and developing strong relationships with stakeholders.• Facilitate work though contracting routes, to enable rapid SOW creation and project initiation along with purchase order creation, invoice resolution and other financial administration.• Align with administrative and logistical aspects related to recruitment of new employees, summer interns (schedules interviews, coordinates on-boarding of new staff) for various teams.• Respond on behalf of senior leaders to different stakeholders maintaining high professional standards while meeting conflicting needs.• Strategically spearheaded laptop replacement projects• Engaged in Workstreams promoting effective collaboration and team workAdditional Tasks: • Partner with leaders to prioritize work and realize efficiencies within team.• Maintains awareness of new systems with potential impact on administrative work and devise personal expertise in new systems.• Control departmental budgets as well as supporting Sr Dir/VP and Brand Heads with budget/monthly reporting on T&E.• Perform administrative tasks by using sound judgement.

• Scheduling manager for C-Suite Level executives and extended leadership team; scheduling meetings and coordinating appointments based on availability resulting in a 70% improvement in turnaround time and developing strong relationships with clients.• Collaborated with development of a resource group to include budgeting for EA's collaborating monthly meetings and quarterly off-site team events.• Coordinated and directed 6 - 8 departmental projects monthly, evaluated and negotiated vendor contracts and planning for departmental and corporate events expediting fiduciary requirements.Additional Tasks: • Gatekeeper to corporate distribution lists for 350 employees for multiple departments.• On-boarding and off-boarding of employees. Interviewed candidates for open positions. Compiled and distributed data for monthly accrual reports.• Training and Asset Coordinator for Accounts Payable processes.

• Coordinated/scheduled/communicated quarterly Town Hall meetings for company.• Developed and maintained "how-to" manual of 250 pages on creating system reports, including screenshots & helpful links.• Developed SOP's (Standard Operating Procedures) and provided guidance, coaching and training to admin support team.Additional Tasks: • Directed, facilitated and coordinated weekly Onboarding/Off-boarding of employees based on company hiring needs.• Travel coordinator and expense report processing, process visa and passport renewals.• Managed Data and record maintenance for SEPTA Transportation project; recording document controls and SharePoint site updates. Prepared reports on financial, operational and project data. SME for internal systems, policies and procedures.• Authored monthly newsletters and managed Event Planning for quarterly office functions and monthly morale boosters.

• Developed training guide for Sr. Executive Assistant position to include screen shots and step-by-step processes to streamline workflow for new hires.• Achieved 100% completion for Documentation Delivery and tracking Action Items for Proposal Team.• Completed Visual Compliances/background checks for 50 or more individuals monthly were visiting facility and or attending briefs/meetings with team members.Additional Tasks: • Processed expense reports, including calculating conversion rates for international travel and submitted for approval.• Event planner for daily and weekly business meetings achieving fiduciary requirements.• Processed and tracked all expense reports through to completion, inclusive of delivering to AP for final processing.• Setup Webinars for various meetings, filling in as needed for employees are unable to attend. Assist other departments as needed when workflow is extremely busy.

• Compiled ~140 customer listing reports/week and delivered data to greater than 300 customers within 48 hours to meet all Service Level Agreement [SLA] guidelines.• Created and presented a Compressed Work-Week Proposal for direct reports resulting in a positive change in non-exempt employee work schedules.• Transitioned reporting team to a four-day work week schedule.• Partnered as part of the Bargaining Team in a Ratification during contract Negotiations with CWA and IBEW.• Spearheaded full-scale company-wide migration of newly created expense reporting database. Beta-tested and evaluated software while identifying areas of concern/problems/potential issues. Functioned as liaison and on-site expert contributing programmers to troubleshoot and make necessary changes.• Facilitated over 250 AP Training Classes and over 200 Ergonomic Training classes to meet Occupational Safety and Health Act (OSHA) standards within required deadline.Additional Tasks: • Led bi-annual performance management, strategically distributing annual bonuses and conducted salary review process and maintained performance appraisals.• Oversaw payroll/attendance/vacation tracking for greater than 100 employees utilizing multiple systems.• Supervised non-management employees and oversaw day-to-day Call Center responsibilities to customers• Covered for budget manager, managing time & workload meeting deadlines 100%.• Collected data, analyzed weekly workforce reports, & provided accurate head count to VP.• Reviewed resumes, scheduled/conducted interviews, completed I-9 verifications, negotiated and compiled/revised new bargaining contract during contract negotiations.