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Jacob Lyons Email & Phone Number
Searching for IT Jobs!
at
Intermountain Health
1 work email found
@shi.com
1 phone found area 210
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Searching for IT Jobs!
Location
San Antonio, Texas, United States
Company size
Who is Jacob Lyons? Overview
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Quick answer
Jacob Lyons is listed as Searching for IT Jobs! at Intermountain Health, a company with 34088 employees, based in San Antonio, Texas, United States. AeroLeads shows a work email signal at shi.com, phone signal with area code 210, and a matched LinkedIn profile for Jacob Lyons.
Jacob Lyons previously worked as Service Desk Analyst at Optimum Healthcare It and Deployment Technician at Compucom.
Company email context
Email format at Intermountain Health
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{first}_{last}@shi.com
86% confidence
AeroLeads found 1 current-domain work email signal for Jacob Lyons. Compare company email patterns before reaching out.
Profile bio
About Jacob Lyons
I am an end user support specialist with over five years of experience in providing IT support for various organizations, including federal clients, research institutes, and technology firms. My core competencies include imaging computers, troubleshooting issues, software deployment, backup support, and customer service. Currently, I work at Accenture Federal Services, where I review incoming requests in email, convert them to SNOW tickets, and resolve them in a timely and efficient manner. I also have major face to face interaction with internal employees and vendors, and use various software tools such as O365, OneDrive and Active Directory. My mission is to ensure the smooth operation and security of the IT systems and devices used by the federal clients and our stakeholders.
Listed skills include Windows Xp Professional, Windows 7, Microsoft Office, Linux, and 27 others.
Current workplace
Jacob Lyons's current company
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Intermountain Health
16 roles
Jacob Lyons work experience
A career timeline built from the work history available for this profile.
Sep 2024 - Present
Deployment Technician
Aug 2024 - Aug 2024
End User Support Specialist
Dec 2023 - Feb 2024
Deployment Specialist
Sep 2023 - Sep 2023
It Technician
Reviewing incoming requests in email then converting them to JIRA bucket. Some of our tickets are to image computers either for new employees or technology cannot be repaired. Largest ticket volume is break/fix. Issues range from account/group/server creation in AD Manager (ADMAN) to software deployment from Endpoint Central to hardware maintenance to.
Apr 2023 - Aug 2023
Apr 2022 - Apr 2023
Nov 2021 - Apr 2022
Deployment Technician
Project was to receive incoming shipments of laptops, docking stations, monitors and accessories. Thus unpacking equipment to have laptops reimaged. Once accomplished, existing workstations and All-in-Ones were removed allowing new equipment to be brought in for setup and cable management. Afterwards, refreshed IT equipment was inventoried on campus.
Mar 2021 - Nov 2021
Senior Technician
My job was to do the removal (“de-installation”) of the equipment at the U.S. Census Bureau (USCB) Area Census Offices (ACO) at the conclusion of the 2020 Decennial enumeration. The purpose of the Field IT Closeout Program is the planning and coordination of logistics services, which include providing, provisioning, shipping, installing, maintaining, and.
Jan 2021 - Jan 2021
Identity Access Management
Under limited supervision, I participated in annual review of security documents associated with specific systems assigned. Performed access configuration across both Windows and Linux environments utilizing both Active Directory and Chef. Work collaboratively as part of a larger team in a multi-cultural environment. Currently taking charge of projects.
Aug 2016 - Jan 2020
Identity Access Management
Utilizing Active Directory to manage accounts and entitlements. Troubleshooting entitlements and access issues thru Service Now and Technology Service Requests. Collaborated with various levels of support teams on arising issues. Headed projects to assist in reducing cancellations of tickets. Handled escalations from various level of management. Actively.
Jul 2014 - Aug 2016
Deployment Specialist
Robert Half Technology
Disassembled computers to relocate to another area via dollies. Assembled computers at new location. Verified computers connected to local network. On separate job, I had deploying Windows Operating System/software. Also, performed hardware configuration on new systems. Transported and updated hardware to various offices.
Mar 2012 - Jan 2014
Technical Support Representative
FiOS/EVRC/HSI BUSINESSProvide technical support with fiber optic optical network terminal, routers and DSL modems. Dispatch field technicians for inside/outside issues. Proficient use of iCAD ticketing system and VSC to remedy technical deficiencies. I data-mined our teams scores individuals customer’s survey. Handled escalation calls from customers that.
Mar 2012 - Jan 2014
Helpdesk Specialist
Provide technical support for corporate end users, field support all over United States, and foreign countries. Provided specialize support via click to chat. Assisted one on one call training with new employees. Provided feedback for department performance. Proficient use of Service Manager for all forms of ticketing.
Dec 2010 - Oct 2011
Technical Support
Provide customer support (i.e. billing, sales, technical). Dispatch field technicians for inside/outside issues. Proficient use of CRM and CMS ticketing systems. Provided beta testing of new software for contractor company. Held team meetings on improvement of service and support. Handled escalation calls from customers that needed special handling.
Jun 2009 - Mar 2010
FAQ
Frequently asked questions about Jacob Lyons
Quick answers generated from the profile data available on this page.
What company does Jacob Lyons work for?
Jacob Lyons works for Intermountain Health.
What is Jacob Lyons's role at Intermountain Health?
Jacob Lyons is listed as Searching for IT Jobs! at Intermountain Health.
What is Jacob Lyons's email address?
AeroLeads has found 1 work email signal at @shi.com for Jacob Lyons at Intermountain Health.
What is Jacob Lyons's phone number?
AeroLeads has found 1 phone signal(s) with area code 210 for Jacob Lyons at Intermountain Health.
Where is Jacob Lyons based?
Jacob Lyons is based in San Antonio, Texas, United States while working with Intermountain Health.
What companies has Jacob Lyons worked for?
Jacob Lyons has worked for Intermountain Health, Optimum Healthcare It, Compucom, Accenture Federal Services, and Southwest Research Institute.
How can I contact Jacob Lyons?
You can use AeroLeads to view verified contact signals for Jacob Lyons at Intermountain Health, including work email, phone, and LinkedIn data when available.
What skills is Jacob Lyons known for?
Jacob Lyons is listed with skills including Windows Xp Professional, Windows 7, Microsoft Office, Linux, Blackberry Enterprise Server, Vmware, Citrix, and Norton Ghost.
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