John Mcwilliams Email & Phone Number

Silkstone Common, GB

United Kingdom

• My Role: Lead UK sub-same day fresh grocery operations through rapid growth and change. Responsible for 13 sites (30-150k sq. feet) across 8 cities and an organisation of over 1000, including 45 managers.
• Managed P&L with an annual operations budget of £70million. Developed and implemented a comprehensive operational strategy to drive efficiency and profitability.
• Successfully shipped 100million+ multi-temperature units in 2023, showcasing operational excellence.
• Transformed Prime Now (under 1-hour click to delivery q-commerce) into sub-same day Fresh (Grocery) offering, while navigating complex challenges including tripled demand, increased inventory and COVID.
• Improved operational efficiency by 60% over 4 years by development and implementation of a robust logistics strategy, saving £15million in costs.
• Led design and execution of facility retrofit upgrades across legacy sites to cover increased customer demand and inventory holding and initiated four new buildings, demonstrating strategic planning skills.

United Kingdom

• Developed and implemented new peak labour planning processes, collaborating with Supply Chain, Finance and Business partners, resulting in a £500k annual cost reduction.
• Innovated security processes for Prime Now, implementing a no guarding model across the UK and Europe, saving £1million annually.
• Reduced on-site manager tasks by 50% within 6 months, saving £600k annually, through streamlined processes and increased on-site engagement.

West Yorkshire, England, United Kingdom

• Led UK Vendor Flex across 17 third-party (3PL) sites shipping large and heavy-bulky customer orders.
• Enhanced vendor capacity and customer experience, increasing capacity by 50% in 6 months to surpass the goal of shipping 200k orders per week.
• Spearheaded creation of pioneering Overflow Pop-Up Warehouse model for peak only operations, opening 100k+ sq. feet sites with an average 36-day cycle, resulting in £2million+ annual cost savings.

South Yorkshire, England, United Kingdom

• Managed implementation of technology solutions, including the first Box on Demand machine into UK Operations (£200k CAPEX) and transitioning Vendor Flex from paper-pick to scanning tech (£600k CAPEX).
• Increased inbound and outbound efficiency by 8% within 6 months through implementation of best-practice inventory layout and pick-path optimization.

South Yorkshire, England, United Kingdom

Greater London, United Kingdom