Jorge Montenegro Email and Phone Number
San Antonio, TX, US
Jorge Montenegro's Location
San Antonio, Texas Metropolitan Area, United States, United States
Jorge Montenegro's Contact Details
Jorge Montenegro work email
- Valid
- Valid
- Valid
Jorge Montenegro personal email
n/a
Jorge Montenegro phone numbers
About Jorge Montenegro
Seasoned Customer Success Manager with over six years of experience in the SaaS MarTech industry, and with a sharp focus on client relationship building, exceeding revenue retention and expansion goals, strategic account planning and project management
Jorge Montenegro's Current Company Details
Jorge Montenegro Work Experience Details
-
Senior Customer Success ManagerYouappiSan Antonio, Tx, Us
-
Senior Customer Success ManagerAdjust Nov 2024 - PresentBerlin, Berlin, DeAdjust, an AppLovin (NASDAQ: APP) company, is trusted by marketers around the world to measure and grow their apps across platforms, from mobile to CTV and beyond. Adjust works with companies at every stage of the app marketing journey, from fast-growing digital brands to brick-and-mortar companies launching their first apps. Adjust’s powerful measurement and analytics suite provides visibility, insights and essential tools that drive better results. -
Regional Product SpecialistAppsflyer Jun 2021 - Oct 2024San Francisco, Ca, Us> Worked directly with R&D engineers to influence product roadmap through feature requests, assisted US team on product demos, onboardings and trainings, led live webinars for prospects and clients -
Customer Success ManagerAppsflyer Apr 2018 - Oct 2024San Francisco, Ca, Us> Managed up to ~$6MM in ARR working with a large base of Enterprise and Mid-Market accounts concurrently, notably Roblox, Coinbase, Gopuff, FOX, NerdWallet, VIZIO, PlexTV, Jack In The Box, Taco Bell, Pizza Hut, Hard Rock Digital> Cultivated deep client relationships as trusted strategic advisor, solving technical and business issues, designing solutions that led to product adoption> Consistently strong performer in maintaining >90% ARR retention> Awarded 2023 Top Customer Success Manager for top revenue contributor (over $300K in Q4 upsells) and technical contributor > Managed many complex client initiatives that shaped company product roadmap, such as Roblox’s bespoke security solution later rolled out globally > Revamped team-wide risk management process, creating efficiencies that led to reducing churn and downgrade by 25%> Engaged proactively with clients during all stages of the customer journey lifecycle—onboarding, value realization, and optimization—to ultimately secure contract renewals> Built multi-threaded relationships with clients at all levels—Manager, VP, C-level—to drive business and product desired outcomes, creating customer advocacy and executive alignment > Partnered closely with all cross-functional teams—Sales, Tech Support, Product, Marketing, Partner Development, Finance, Legal, and Executive Leadership—in order to drive account performance and results> Led executive business reviews and shared product/data insights through consultative approach to align product offerings with client objectives, leading to strategic customer wins
-
Client Services Manager, PerformancePandora Jun 2015 - Feb 2018Oakland, Ca, Us> Managed a Client Services team in charge of generating ad revenue and meeting quarterly revenue goals (~$15M/quarter)> Responsible for the professional development of 6 Account Managers > Increased operational efficiency and effectiveness of campaign workflows and team processes; resulted in 10% reduction in work time team-wide> Implemented new programs to increase team motivation and peer recognition; increased employee satisfaction team survey results by 20% YoY> Created training materials and on-boarding processes for new hires> Crafted and presented new product roll outs and trainings; created practical resources to ensure adoption and retention > As a Steering Committee member of Mixtape, Pandora's internal community for employees of color, led group events to bring the community together and connect community members with Oakland youth using Volunteer Time Off -
Client Services Supervisor, PerformancePandora Feb 2013 - May 2015Oakland, Ca, Us> Managed multiple advertising accounts for an extensive client base to achieve their direct response and performance advertising objectives including app install, user acquisition, database building and product sales> Provided clients the upmost detailed level of service, striving to meet and exceed their needs and expectations in a timely manner > Partnered with cross-functional teams such as Sales, Ad Tech, Pricing & Yield, Ad Design & Production, Finance, Legal, Sales Marketing, Sales Research, and Ad Product Strategy to plan and execute insightful campaign strategies> Executed all stages of campaign management including onboarding, trafficking, testing, reporting, optimizing, upselling, troubleshooting and billing> Optimized campaigns by analyzing ad delivery & conversion data in order to achieve clients’ objectives while meeting internal revenue goals> Worked extensively with mobile tracking & attribution solutions, third party ad servers & reporting dashboards, CPM/CPC/CPA/CPE cost types, retargeting, viewability, remnant inventory availability & monetization, audience segmentation, lookalike modeling, and other ad industry standards
-
Sales PlannerGreystripe Oct 2011 - Feb 2013San Francisco, Ca, Us> Supported Regional Sales Managers and Account Executives in the Northwest territory to achieve quarterly sales goals > Elaborated insightful, innovative and effective proposals for an extensive client list, based on their marketing and advertising objectives> Maintained a high standard of customer service during the RFP process and throughout the duration of several campaigns> Provided mid- and post-campaign performance reporting and analysis> Understood inventory forecasting and availability; CPD, CPC, CPCV and CPM pricing models; conversion metrics; publisher revenue and relationships; and targeting capabilities; among other mobile-related business concepts and tactics> Collaborated with the Sales, Marketing, Account Management and Product Management departments to evolve our product offering based on market research > Maintained our internal Salesforce platform updated and organized> Provided insight to the Sales department on how to build successful relationships with ad agencies > Served as a mobile expert to clients, supervisors and peers by understanding and providing analysis on mobile trends, ad platforms and marketing initiatives -
Media StrategistSwirl Nov 2010 - Sep 2011San Francisco, Ca, Us> Developed fully‐integrated media plans that drove B2C and B2B marketing initiatives> Paid close attention to the latest online and mobile technologies and trends as related to clients and consumers> Authored a whitepaper on the state of the mobile industry and its impact on consumers and marketers> Contributed on new business pitches with strategic and executive collaborations -
Media PlannerDraftfcb Jul 2009 - Nov 2010New York, New York, Us> Developed multi-‐million dollar, online and offline media strategies that aligned with client business objectives> Prepared and presented recommendations to educate clients about the various roles of media> Provided clients the most efficient and effective options to invest their media budgets> Accountable for the education and development of an Assistant Media Planner -
Assistant Media PlannerDraftfcb Mar 2008 - Jul 2009New York, New York, Us> Responsible for preparing, executing and organizing media buys> Provided analysis on the performance of online campaigns to build effective optimizations> Conducted market and target research studies that drove marketing strategies> Built relationships with media partners at national, regional, and local levels
-
Account CoordinatorBromley Communications Jun 2007 - Jan 2008San Antonio, Tx, Us> Oversaw planning, production, and testing of several advertising campaigns> Worked collectively with all agency departments to provide clients our most insightful work> Managed multiple client needs working on different brands simultaneously> Gained valuable insight on the US Hispanic market and how to reach this fast-‐growing segment -
InternOgilvy & Mather Jan 2007 - Apr 2007New York, Ny, Us> Captured a different perspective on advertising and business practices> Supported several teams developing and executing creative concepts and client deliverables> Learned the dynamic and mechanics of advertising agencies by working in every advertising discipline
Jorge Montenegro Skills
Outdoor Advertising
Online Advertising
Mobile Marketing
Media Strategy
Display Advertising
Digital Media
Media Buying
Social Media
Marketing Strategy
Digital Marketing
Advertising
Online Marketing
Traditional Media
Media Planning
Interactive Marketing
Mobile Advertising
Ppc
Jorge Montenegro Education Details
-
Texas State UniversityAdvertising
Frequently Asked Questions about Jorge Montenegro
What company does Jorge Montenegro work for?
Jorge Montenegro works for Youappi
What is Jorge Montenegro's role at the current company?
Jorge Montenegro's current role is Senior Customer Success Manager.
What is Jorge Montenegro's email address?
Jorge Montenegro's email address is jo****@****yer.com
What is Jorge Montenegro's direct phone number?
Jorge Montenegro's direct phone number is (212) 252*****
What schools did Jorge Montenegro attend?
Jorge Montenegro attended Texas State University.
What skills is Jorge Montenegro known for?
Jorge Montenegro has skills like Outdoor Advertising, Online Advertising, Mobile Marketing, Media Strategy, Display Advertising, Digital Media, Media Buying, Social Media, Marketing Strategy, Digital Marketing, Advertising, Online Marketing.
Who are Jorge Montenegro's colleagues?
Jorge Montenegro's colleagues are Destiny Choi, Oded Gothard, Jessica Amanda, Alex (Israel) Ben Tal, Ran Zukerman, Myong R., Yiding Han.
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Aero Online
Your AI prospecting assistant
Select data to include:
Total price:
$0.00
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial