Jerome Macgillivray's Location
Gloucester, England, United Kingdom, United Kingdom
Jerome Macgillivray's Contact Details
Jerome Macgillivray work email
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About Jerome Macgillivray
Leading the Digital Transformation to deliver exceptional Customer Experience.Experienced systems architect and strategic planner with a background in digital transformation across multiple business sectors including pharmaceuticals, fintech, B2C and B2B retail. Broad knowledge spanning program management, systems implementation, change management, brand & user experience design, security and process automation.I have worked around the world, including the UK, Europe, US and Asia.
Jerome Macgillivray Work Experience Details
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Digital DirectorGloucester, Gb
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Digital Director - Customer ExperienceTechwave Feb 2022 - PresentHouston, Tx, UsDigital Director specialising in SAP CX and SAP Commerce/SAP Hybris -
Chief Technology OfficerWatchman Technology Systems Jan 2021 - Feb 2022Watchman is developing an integrated cybersecurity and system reliability monitoring platform, intended to provide a single view of digital systems, websites, IoT and robotics devices. Aimed at SMEs, web hosting companies, digital agencies and organisations that often lack dedicated resources or the skills to manage complex, hard to configure monitoring tools, and need peace of mind and the ability to understand in the simplest way what the potential risks, threats and issues are with the systems that they own or manage.Reliability - Security - Simplified -
DirectorRatio Software Engineering May 2016 - Jul 2021Ratio Software Engineering is a full service e-commerce digital agency, providing strategy, design and development servicesWe are passionate about delivering high quality software engineering services and creating designs that engage visitors and drive sales.Our specialist focus is:- Web development and mobile apps - Java, Python, PHP- Enterprise e-Commerce applications - SAP Hybris, Magento- Mid-and-low tier e-Commerce applications - PrestaShop, OpenCart and Woocommerce- Infrastructure Support, Server Engineering and DevOps- CyberSecurity, PCI Compliance, systems monitoring and secure coding
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Chief Technology OfficerAmbiently Apr 2020 - Dec 2020Ambiently CTO leading the technical development process and team, and responsible for architecture, infrastructure and technical resourcing. Ambiently is developing a number of Voice User Interface (VUI) products and services aimed initially at the education sector, including Cognito Assist; a voice first personal digital assistant supporting Higher and Further Education students throughout their journey - from enquiry to graduation. The Ambiently product stack leverages AWS serverless and API-driven architectures to develop a suite of components, from the CMS that enables dynamic content for voice, through to integration with client systems and chatbot-enabled Alexa skills using AWS services including AWS Lambda, Amazon Lex, and Amazon DynamoDB. -
Chief Technology OfficerMoneytoken Feb 2017 - Dec 2020CTO of MoneyToken - a cryptocurrency financial ecosystem - including a crypto-asset lending platform and a crypto exchange serviceLaunched in 2018 after a successful ICO, MoneyToken continues to roll out new services and features via moneytoken.com, including ChainShift - a service for migrating ERC-20 tokens from the Ethereum blockchain to the Binance Chain; a VIP Customer Service program for crypto-asset holders and investors with significant holdings; a Due Diligence analysis team for token analysis and listings; the MoneyToken exchange platform at exchange.moneytoken.com; and a number of interest-free loan programs.MoneyToken is part of the wave of new cryptocurrency and blockchain-powered fintech solutions disrupting the financial industry.
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Business ConsultantEbconsulting Aug 2016 - Dec 2017EBC provides training, mentoring and consulting support to Ukrainian companies, helping them to do business with the rest of Europe and the US. We provide business-focused English courses, senior-level Project and Programme Management training, coaching and mentoring support, and on-demand consulting assignments.- Strategic Business Planning- Organisational change & transformation- Programme, Portfolio and Project Management- Service Management- Customer Service Culture- Brand and Marketing- Culture and Communication
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Service Delivery ManagerCiklum May 2014 - Apr 2016London, England, GbClient Service Manager for clients with development teams based in the Kharkov office;- Off-shoring Business processes and organization- Outsourcing set-up, infrastructure, team composition- Product Life-cycle Methodologies, Project Management models and implementation- Communication & Onshore-Offshore coordination- Knowledge Transfer and Training- Process optimization- Dedicated offshore management -
Project ManagerNspcc Feb 2013 - Apr 2014London, GbProject Manager for the ChildLine Online Redevelopment Project at the NSPCC; working with internal services and external suppliers and agencies to deliver a new digital platform based on EPiServer technology, for children and young people at www.childline.org.uk. Personalisation, responsive design, interactive and peer-to-peer support channels. -
Programme ManagerNspcc Oct 2010 - Oct 2012London, GbDelivery of the Alpha Programme at the NSPCC:- Case Management system based on Microsoft Dynamics CRM 2011 and SharePoint 2010- Extensive design, development, build and testing- UK wide roll-out to 44 sites and over 750 users
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Interim Head Of ItWrvs Feb 2009 - Jun 2010Cardiff , Cardiff , GbInterim Head of IT Services:- Service re-engineering of IT department and move of IT operations function to Wales- National multi-site MPLS WAN Network Procurement Project- Data Centre relocation project and email migration from Lotus Notes to Exchange -
Head Of Is/ItThe Chartered Institute Of Environmental Health Feb 2007 - Jan 2009London, GbHead of IS/IT:- Operational management, IS Strategy, Web and Development Programmes:- Developed a ‘single view of the customer’ strategy; development and rollout of Microsoft Dynamics CRM 4.0 solution- Dynamics GP 10 implementation, integration to CRM and e-commerce portal; Web and Intranet Project- Web development programme; redevelopment of websites and online applications -
Head Of ItWspa Jan 2006 - Feb 2007London, London, GbHead of IT:- Introduced ITIL Support Services, help desk and data centre facilities- Roll-out IP telephony & remote access services; - Standardised IT systems, established offsite backup procedures and standard desktop applications and servers -
Ict Strategy ManagerWestminster City Council Oct 1999 - Jan 2006London, GbStrategy development for e-government/e-business agenda; project managing resulting projects:.- Electronic Document Management System Project (i-dox)- High volume E-Payments, parking and council tax project- Highways Maintenance Systems Project; large-scale data cleansing and migration- Mobile working Project; GPRS-enabled mobile applications for condition survey capture
Jerome Macgillivray Skills
Business Analysis
Project Management
Management
Sharepoint
It Service Management
It Strategy
Business Strategy
Business Process Improvement
Crm
Stakeholder Management
Information Technology
Solution Architecture
Strategy
Outsourcing
It Operations
Program Management
E Commerce
Microsoft Sql Server
Customer Relationship Management
Business Process
Data Center
Windows Server
Ms Project
Change Management
Microsoft Crm
Microsoft Office Sharepoint Server
Microsoft Dynamics
Business Planning
Prince2
Agile Methodologies
Unix
Microsoft Dynamics Crm 2011
Unix Operating Systems
Linux Desktop
Cross Functional Team Leadership
Distributed Team Management
Robotics
Cryptocurrency
Blockchain
Human Robot Interaction
Information Security
Cyber Security
Test Strategy
Hyperledger
Jerome Macgillivray Education Details
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King'S College LondonPhilosophy And Religious Studies -
St Joseph'S College, Upper Norwood
Frequently Asked Questions about Jerome Macgillivray
What is Jerome Macgillivray's role at the current company?
Jerome Macgillivray's current role is Digital Director.
What is Jerome Macgillivray's email address?
Jerome Macgillivray's email address is je****@****ose.com
What is Jerome Macgillivray's direct phone number?
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What schools did Jerome Macgillivray attend?
Jerome Macgillivray attended King's College London, St Joseph's College, Upper Norwood.
What are some of Jerome Macgillivray's interests?
Jerome Macgillivray has interest in Ice Fishing, Military And Naval History, Chess, Golf, Fishing, Fencing.
What skills is Jerome Macgillivray known for?
Jerome Macgillivray has skills like Business Analysis, Project Management, Management, Sharepoint, It Service Management, It Strategy, Business Strategy, Business Process Improvement, Crm, Stakeholder Management, Information Technology, Solution Architecture.
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