📣 Jim Macleod Email & Phone Number

Berkeley, Ca, Us

Santa Clara, California, Us

VM-Series software firewalls for multi-cloud, hybrid cloud, and virtualized data center.

San Francisco, Ca, Us

Front line manager for Public Safety volunteer team:- Year round position for conference planning- Recruit and screen volunteers- Create and present training curriculum- Assign roles and supervise during the conference- Initial point of escalation for Public Safely incidents

Seattle, Washington, Us

Product Marketing for F5 Volterra- Messaging and positioning for multi-cloud networking and security at L3-L7 and API- Created content, including web pages, videos, webinars, presentations, and white papers- Technical subject matter expert and content editor within the product marketing team- Co-coordinator for internal “Explain like I’m 5” tech education for non-tech employees

San Francisco, California, Us

- Led Product Marketing for Indeni: owned the messaging for turn-key AIOps firewall stability platform; created new buyer personae based on historical customer wins and losses; interim head of Analyst Relations and Press Relations; created all Sales Enablement tools and trained Sales team to support ABM and targeted verticals; drove transition of Marketing towards content-driven authenticity- Represented the product and the company as the resident subject matter expert: prepared and presented all webinars; authored multiple reports, including Network and Security Automation Trends, Check Point Trends, and Palo Alto Networks Trends; speaker at multiple regional sales events and at Check Point’s annual conference- Ran cross-company launch of major release, including product content for new website, new animated explainer video, blog posts, webinar, white papers, evaluation guide for DIY POC, case study with key retail customer, and sales training

San Francisco, Ca, Us

- Evaluated core technology to expand market beyond service provider network visibility into enterprise security visibility- Managed feature set for cloud VPC logs, providing a consistent UI to view traffic across data center, campus, and cloud networks- Created pricing model for competitive value among cloud monitoring solutions, to balance margin, SKU simplicity, and non-uniform back-end costs

New York, Us

- Transformed the SaaS prototype from presentation prop to usable hands-on demo- Developed data query module for McAfee ePO using Python to extract normalized KPIs from the proprietary ReST facade- Customer Success: Wrote user & tech documentation, plus debriefed preview users to capture real-world feedback to validate assumptions

- Created service to provide enterprise-grade security to SOHO by leveraging VPN to apply SDN-style packet steering on cloud-hosted virtualized network functions- Identified the target market segments, defined the production roadmap and priorities, designed and implemented UX, and developed rapid prototype of MVP- Components: LAMP (Linux, Lighttpd, MySQL, PHP) with responsive design via Bootstrap Javascript framework, integrated with cert-based AAA on OpenVPN, with DNS-based Threat and Ad Blocking fed by multiple open DNSBL blacklists

Richardson, Texas, Us

- Owned the SDN Platform roadmap, aligning engineering effort with business needs; drove direction of product to meet demands of existing and evolving markets- Agile Product Owner: broke down epics into user stories; ensured developers had empathy for customer problems; prioritized backlog; tracked velocity versus backlog- Interfaced with service provider customers to explain our vision and value, and to get feedback from latest MVP releases; built strong relationships with Sales and Marketing

Ellerslie, Auckland, Nz

- Managed 2 software products on packet capture hardware: Security and Visualization- Drove innovative redesign of UI for flexible data visualization to decrease user effort- Focused feature priority on AANPM metrics and security incident discovery- Met directly with enterprise customers to present roadmap and discover unmet pain- Oversaw EOL of product line after determining and demonstrating its unsustainability- Collaborated with Marketing, including: blog posts, webinars, datasheet and website content, and multiple 5-minute videos demonstrating real world use of new features

Palo Alto, Ca, Us

- Product Management and Product Marketing for company’s marquis enterprise software line to analyze captured network traffic for performance and anomaly measurement- Wrote MRDs and PRDs, and increased company agility to launch three releases- Authored internal and external blog posts and by-line articles, wrote and delivered webinars and trade-show booth presentations, and was interviewed by trade publications (http://goo.gl/0PTaE8)

Sunnyvale, Ca, Us

- Evangelist for network management platform: trained Sales at kickoffs and engaged with customers on-site and in EBC about product’s solutions for their specific needs- Designed training course for ReST API development, and delivered training at service provider customers in multiple countries- Created sales tools ranging from 1-pagers up through VM software demos

Sunnyvale, Ca, Us

- Responsible for OS on two network management appliances, including systems for build and install, admin CLI and web UI, system hardening, OS-level security, and hooks for upgradability and horizontal scalability- Created self-healing and security subsystems with service monitoring and restart, dynamic firewall policy, app server hardening via URL blacklist and whitelist, and peer-peer multi-tier stateful https load-balancing- ScrumMaster for first year of Agile adoption: immersed myself in new processes, guided multiple teams of engineers through growing pains, and enforced covenants and rituals to enable flexible engineering response to dynamic requirements

Campbell, Ca, Us

- Engaged with engineering to refine new products during development, and trained sales team as products rolled out - Generated sales team battle sheets (including pricing and feature comparisons) based on ongoing competitive analysis- Added custom features to anti-spam product to support key customer requirement

Palo Alto, Ca, Us

- Pre-sales technical consulting at new prospect engagements; on-site installation, support and training; beta customer coordination- Provided product management with feedback on customer feature needs - Created internal utilities in C to support marketing and customer engagements

Milpitas, Ca, Us

- Built testbed to simulate 25,000 IPSec tunnels on CheckPoint firewall; based on results, convinced Kineto to re-architect from IPsec to SSL- Architected layer-2 redundant failover between load balancer pair and blade server switches to assure continuous service operation even in degraded network situation - 3-month contract extended to 10 months with increased responsibility

- Learned and mastered numerous new technologies in networking, security, and storage- Analyzed business value of potential new vendor products for inclusion on line sheet

Espoo, Southern Finland, Fi

- Creatively applied cross-silo knowledge to solve customer issues (example: diagnosed multi-area black hole caused by missing OSPF address on firewall policy)- Met with customers to determine how our products could best solve their problems- Designed humorous, memorable trade show demo to show capabilities of firewall product- Authored white paper on integrating routing and VPN (OSPF over GRE over IPSec)- Reduced performance test suite cycle time from 1 day to 1 hour via custom automation- Started in Technical Support. Promoted from frontline support → mid-tier → team lead within space of 9 months

- Customer network performance consulting (example: Used knowledge of disparate systems (TCP and Token Ring) to diagnose root cause of 500% network slowdown)- Consistently received 90%+ rating as "Network General Sniffer University" course trainer

London, Gb

- TCP/IP network consulting- Developer for custom utilities- Apple Macintosh desktop support

Swarthmore, Pa, Us

- On site Apple Macintosh and networking support for college administration, faculty, staff, and students- Junior Unix system administrator for college computer club

Armonk, New York, Ny, Us

- Intern in OS/2 Product Management group