📣 Jim Macleod Email & Phone Number

Berkeley, CA, US

Santa Clara, California, US

VM-Series software firewalls for multi-cloud, hybrid cloud, and virtualized data center.

San Francisco, CA, US

Front line manager for Public Safety volunteer team:- Year round position for conference planning- Recruit and screen volunteers- Create and present training curriculum- Assign roles and supervise during the conference- Initial point of escalation for Public Safely incidents

Seattle, Washington, US

Product Marketing for F5 Volterra- Messaging and positioning for multi-cloud networking and security at L3-L7 and API- Created content, including web pages, videos, webinars, presentations, and white papers- Technical subject matter expert and content editor within the product marketing team- Co-coordinator for internal “Explain like I’m 5” tech education.

San Francisco, California, US

- Led Product Marketing for Indeni: owned the messaging for turn-key AIOps firewall stability platform; created new buyer personae based on historical customer wins and losses; interim head of Analyst Relations and Press Relations; created all Sales Enablement tools and trained Sales team to support ABM and targeted verticals; drove transition of Marketing.

San Francisco, CA, US

- Evaluated core technology to expand market beyond service provider network visibility into enterprise security visibility- Managed feature set for cloud VPC logs, providing a consistent UI to view traffic across data center, campus, and cloud networks- Created pricing model for competitive value among cloud monitoring solutions, to balance margin, SKU.

New York, US

- Transformed the SaaS prototype from presentation prop to usable hands-on demo- Developed data query module for McAfee ePO using Python to extract normalized KPIs from the proprietary ReST facade- Customer Success: Wrote user & tech documentation, plus debriefed preview users to capture real-world feedback to validate assumptions

- Created service to provide enterprise-grade security to SOHO by leveraging VPN to apply SDN-style packet steering on cloud-hosted virtualized network functions- Identified the target market segments, defined the production roadmap and priorities, designed and implemented UX, and developed rapid prototype of MVP- Components: LAMP (Linux, Lighttpd, MySQL.

Richardson, Texas, US

- Owned the SDN Platform roadmap, aligning engineering effort with business needs; drove direction of product to meet demands of existing and evolving markets- Agile Product Owner: broke down epics into user stories; ensured developers had empathy for customer problems; prioritized backlog; tracked velocity versus backlog- Interfaced with service provider.

Ellerslie, Auckland, NZ

- Managed 2 software products on packet capture hardware: Security and Visualization- Drove innovative redesign of UI for flexible data visualization to decrease user effort- Focused feature priority on AANPM metrics and security incident discovery- Met directly with enterprise customers to present roadmap and discover unmet pain- Oversaw EOL of product.

Palo Alto, CA, US

- Product Management and Product Marketing for company’s marquis enterprise software line to analyze captured network traffic for performance and anomaly measurement- Wrote MRDs and PRDs, and increased company agility to launch three releases- Authored internal and external blog posts and by-line articles, wrote and delivered webinars and trade-show booth.

Sunnyvale, CA, US

- Evangelist for network management platform: trained Sales at kickoffs and engaged with customers on-site and in EBC about product’s solutions for their specific needs- Designed training course for ReST API development, and delivered training at service provider customers in multiple countries- Created sales tools ranging from 1-pagers up through VM.

Sunnyvale, CA, US

- Responsible for OS on two network management appliances, including systems for build and install, admin CLI and web UI, system hardening, OS-level security, and hooks for upgradability and horizontal scalability- Created self-healing and security subsystems with service monitoring and restart, dynamic firewall policy, app server hardening via URL.

Campbell, CA, US

- Engaged with engineering to refine new products during development, and trained sales team as products rolled out - Generated sales team battle sheets (including pricing and feature comparisons) based on ongoing competitive analysis- Added custom features to anti-spam product to support key customer requirement

Palo Alto, CA, US

- Pre-sales technical consulting at new prospect engagements; on-site installation, support and training; beta customer coordination- Provided product management with feedback on customer feature needs - Created internal utilities in C to support marketing and customer engagements

Milpitas, CA, US

- Built testbed to simulate 25,000 IPSec tunnels on CheckPoint firewall; based on results, convinced Kineto to re-architect from IPsec to SSL- Architected layer-2 redundant failover between load balancer pair and blade server switches to assure continuous service operation even in degraded network situation - 3-month contract extended to 10 months with.

- Learned and mastered numerous new technologies in networking, security, and storage- Analyzed business value of potential new vendor products for inclusion on line sheet

Espoo, Southern Finland, FI

- Creatively applied cross-silo knowledge to solve customer issues (example: diagnosed multi-area black hole caused by missing OSPF address on firewall policy)- Met with customers to determine how our products could best solve their problems- Designed humorous, memorable trade show demo to show capabilities of firewall product- Authored white paper on.

- Customer network performance consulting (example: Used knowledge of disparate systems (TCP and Token Ring) to diagnose root cause of 500% network slowdown)- Consistently received 90%+ rating as "Network General Sniffer University" course trainer

London, GB

- TCP/IP network consulting- Developer for custom utilities- Apple Macintosh desktop support

Swarthmore, PA, US

- On site Apple Macintosh and networking support for college administration, faculty, staff, and students- Junior Unix system administrator for college computer club

Armonk, New York, NY, US

- Intern in OS/2 Product Management group