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A Chartered Engineer and IT Professional with over 30 years experience in Technology & IT Business, implementing systems including ERP, Production Control, Quality Management, Document Management, Bespoke Functional SoftwareExperienced in Consulting, Design and the Delivery of Technology Solutions with several years experience in Industry Sectors, including- Manufacturing (Process, Discrete) - Aerospace, Steel, Automotive - Production - Pharmaceutical, Food & Beverage- Telecoms, RetailRole Activities - a number of years in each of the following, across Industry- ERP Implementation (Pharmaceutical, Automotive, Steel, Coal, Beverage, Clinical)- EMEA Consulting Director (Lead, Coach and Delivery of Professional Services)- EMEA Outsourcing Director (Setup, Transition. Run, Data Centre and Application Management)- Principal Lead (Insourcing and Offshoring) - Setup of Production Services in India (4 years)- Vendor Management Lead - £100m annual Contract Management- Programme and Project Management - Supply Chain, Retail, ProductionGeography- 25 years on a global basis and with multiple cultures. Lived and worked in the UK, US, France. Extended periods pan-Europe, US, Middle East and India.Key Skills- Quickly get to the core of any issue and navigate a solution and way through- Identification of optimum functions to outsource/insource/nearshore/offshore- Supplier Management, through RFI/RFP and ongoing delivery and contract management- Setup/Establish new professional services offerings (experienced in Product Management)- Experienced leaderership of both startup and large consulting and IT service groups, internationally
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ConsultantNisnet Feb 2020 - Jul 2024United Kingdom- Programmes & Projects- Setting up for Success- Stress Test for running Projects- Establishing Quality and Progress Reviews- Supplier Selection and Management- Insourcing, Outsourcing, Offshoring (Rightsourcing and Rightshoring)- IT Operations - Setup: Incident & Problem Management, Structure of Teams, Control & Measurement- Successful Transition to Operations
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Senior AssociateVa Business Solutions Sep 2020 - Feb 2024Uk -
Programme Manager, John Lewis PartnershipWaitrose & Partners Aug 2014 - May 2019Bracknell, UkCustomer Programme Manager - Lead on the Customer Programme covering, Payments Systems, POS, Profit Protection, Personalised Marketing Offers - from inception through business case development, shaping and delivery through the SDLC. High experience in Supplier (Strategy, Delivery and Performance Management). Onshore/Nearshore/Offshore deliveryLed the Supply Chain and Technology Transformation Programmes. Transformation of Waitrose's business in the areas of Transport, Stock Management, Warehouse Management and the underpinning technologies to ensure they are fit for the future. Led a team of Project Managers through business case development, requirements, design and delivery through to transition to Operations. This included delivering through several software and services suppliers -
Principal Programme Manager - Global Technology Lead, Service Management Application OperationsVodafone Jan 2010 - Aug 2014GlobalIS Transformation - Programme Manager for the IS Shared Services Programme at Vodafone. Operationally working internationally on analysis and transition of IT Services to Vodafone India (Offshoring internally)Built the Vodafone India 'operation' for Applications Support and OperationsSenior Leadership role of c.300 for the Service Management and Quality of Service delivered from offshore to onshoreWork internally across multiple countries/markets including (Spain, Germany, Italy, Portugal, Greece and Ireland), to collaborate with those markets and define advantageous areas of IT Develpment and IT Operations that can be offshored and therefore return cost savings to the markets. Offshoring is within Vodafone to the Shared Service Centre.Responsible for shaping the service to be offshored, initiating the programme of work including the business case, legal data protection aspects and for leading and driving through a successful transition to the offshore organisation. Responsible for maintaining Quality of Service during transiton and managing the multi-million euro budget.Overall Programme lead for typically 5 or 6 programmes from inception to final delivery.Focus on Global IS Strategy, Offshoring, Service Delivery, Service Levels, Innovation and efficient OperationsIT Operations Review and Optimisation. Skilled in IT Operations Analysis and Optimisation -
Global Vendor Management LeadVodafone Sep 2007 - Jan 2010GlobalLed the vendor management team for the AD&M contract with HP/EDS across multiple countries. Contract renegotiations, pricing, terms, quality of delivery and supplier performance management.Delivery of AD&M across major geographies in Europe. Led complex negotiations on Service Levels, Function Point Measurement, Delivery Metrics, Continuous Improvement and joint R&D/Innovation Centre.Contract value of c.£200m per year over 3 years
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European Programme ManagerRolls-Royce Aug 2006 - Sep 2007Bristol, United KingdomBusiness Development in the European Region for Consulting Assignments for the population of Rolls-Royce professionals in Manufacturing and Supply Chain. -
Emea Director Of On Demand Services - OracleOracle Oct 2001 - Apr 2005Reading, United KingdomEMEA On Demand Director (2001-2005) - setup and ran the EMEA On Demand Delivery business. Expertise is in building a delivery business, partner selection, offshoring, sales, contract negotiations and proposals. Global management and leadership of c150 IT Operations group located across 6 countries. -
Practice Director - Applications Consulting - OracleOracle Dec 1996 - Oct 2001Reading, United KingdomPractice Director for Oracle UK Applications Consulting ('97-2000).Development and Practice Lead of a group of c.450 Consultants and P&L with revenues of £58m pounds sterling.Practice covered all Oracle Applications and all Industry Sectors in UK.Client Director (2000-2001) - managed a global consumer account for Oracle Consulting services EMEA wide. All commercial and project responsibility.
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Business DirectorArtec Systems, Inc (Boca Raton, Fl, Usa) Oct 1994 - Oct 1996Boca Raton, FloridaAn IBM software agent company, specialising in connectivity solutions for Industrial clients in Process, Manufacturing, Chemical and Pharmaceutical Industries. Led all service aspects post product development.Responsible for new services (creation and new business) and product support
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Consultant And Project Manager - Erp ProjectsIbm Dec 1986 - Oct 1994Warwick, UkIBM Industrial Sector and Global Services1987-1994 - Through IBM Sales and SE (Systems Engineering) School (12 months full time), covered pre-sales and Consulting on Production Control Systems and MRP/ERP, implementing IBM and partner solutions across Europe. -
Consultant And Project ManagerIbm Sep 1991 - Jul 1992Greater Los Angeles AreaLed the European Region in the Product Management of a new application for paperless manufacturing for IBM customers. This included getting 'early pilot' (Beta) customers on board, design and creation of the marketing material. Determining critical success factors for the application in the target market and building the references and case studies for major rollout.Most of the time spent in US, between West Coast and Boca Raton
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Consultant And Project ManagerIbm Aug 1989 - May 1991Montpellier, FranceIBM Product Division assignment in Montpellier. Representing customer requirements for 3 major companies across Europe (Aerospace, Transport, Manufacturing), in the development of a global production control suite of applications for IBM's own manaufacturing plants and for IBM customers.Requirments analysis, QA on the design and scope of the applications and Beta programme management with external customers.Concluded with the general availability of both this and an application for paperless manufacturing (including 'at the time controversially' digital signature for audit trails)
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Control Systems EngineerIbm Oct 1982 - Dec 1986Greenock, ScotlandCommissioning of Europe's largest Automated Materials Handling system. 8km of totally automated conveyors and 14 aisle ASRS (automated storage and retrieval system). Designed and developed the PLC code and logic to manage these systems onto the robotic production lines. Built experience of software design and programming, electromechanical control systems and fault diagnosis
John Macpherson Skills
John Macpherson Education Details
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Warwick Business SchoolMba (Partial) - Modular Programme -
James Watt CollegeElectronics And Control Systems Engineering
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Uddingston Grammar School
Frequently Asked Questions about John Macpherson
What is John Macpherson's role at the current company?
John Macpherson's current role is Senior Associate at VA Business Solutions - CEng (MIET).
What is John Macpherson's email address?
John Macpherson's email address is jo****@****one.com
What is John Macpherson's direct phone number?
John Macpherson's direct phone number is +4413444*****
What schools did John Macpherson attend?
John Macpherson attended Warwick Business School, James Watt College, Uddingston Grammar School.
What are some of John Macpherson's interests?
John Macpherson has interest in Gadgets, Technology, Music, Business, Tennis, Health.
What skills is John Macpherson known for?
John Macpherson has skills like Outsourcing, Program Management, Business Transformation, It Strategy, Service Delivery, Crm, Business Intelligence, Business Planning, Erp, Management Consulting, Pre Sales, Leadership.
Not the John Macpherson you were looking for?
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1geneva-management.co.uk -
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John Macpherson
Bristol
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