Jason Macres

Jason Macres Email and Phone Number

Cloud SaaS Product Leader, Passionate about finding new applications for AI/ML in Enterprise software @ Convoso
Jason Macres's Location
Greater Boston, United States, United States
Jason Macres's Contact Details

Jason Macres personal email

n/a

Jason Macres phone numbers

About Jason Macres

Senior professional product manager experienced in building and leading organizations for high-growth enterprise and consumer companies in the Cloud Computing and Customer Experience Industries.Specialties: Amazon Web Services, Azure, Google Cloud, Contact Center-as-a-service, SaaS, Contact Center as a Service, Cloud-based Managed Services, Identity and access management, Telephony services, Chatbots, SMS, Social Media Channels, IP Voice and Video.• Inbound, Outbound, and Social Media Customer Experience • Cloud Platform Services, including billing, IAM, MFA, and other core services• Pragmatic Marketing Certified, Level VI• Market and Customer Data Analysis• Strategic Product and Feature Planning• Key Account Development & ManagementTools: Aha!, Jira, Confluence

Jason Macres's Current Company Details
Convoso

Convoso

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Cloud SaaS Product Leader, Passionate about finding new applications for AI/ML in Enterprise software
Jason Macres Work Experience Details
  • Convoso
    Director Of Technical Product Management
    Convoso Jan 2024 - Present
    Los Angeles, California, Us
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  • Alvaria, Inc.
    Cloud Platform Product Management
    Alvaria, Inc. May 2021 - Jun 2023
    Atlanta, Georgia, Us
    Platform and Application Product Management leader responsible for Alvaria’s Contact Management suites as well as core platform services for all product suites. Focused on integrating and aligning Alvaria’s solutions across delivery platforms: premise, private cloud, public cloud (Amazon Web Services, Google Cloud Platform, Microsoft Azure).• General Responsibilities: Product strategy and delivery, roadmap development, feature prioritization, capacity management, pricing and go-to-market. Cross-functional leadership across delivery stakeholders including: product management, architecture, R&D, cloud operations, customer service, professional service, marketing, finance, sales, solutions consultants, and customer success management.• Core platform services include: Identity management, SSO, MFA, federation, User interfaces, reporting, media processing, call & message routing, billing, telephony and networking services including voice & data carriers, SMS providers, MPLS, VPN. Social media channels: WhatsApp Facebook Messaging, Viber, etc.• Applications responsibilities: Contact center software solutions including: Outbound – Alvaria Outreach and ALM, Inbound – Alvaria CXP and self-service, reporting, desktop analytics, and core platform services.
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  • Aspect Software
    Senior Product Manager
    Aspect Software Oct 2016 - May 2021
    Boulder, Colorado, Us
    Responsible for Aspect's Amazon Web Services and Microsoft Azure based contact center as a service (CCaaS) platform including telephony virtualization, SMS & social messaging, billing, IAM and user authentication, as well as historical and real-time reporting capabilities.
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  • The Real School Of Music
    Consulting Cto & Co-Founder
    The Real School Of Music Jan 2008 - Oct 2016
    Burlington, Massachusetts, Us
    Launched a new and exciting music school targeting students from ages 2-92. Grew the school rapidly to over 1,000 private lessons per week using a blended marketing strategy that includes inbound and outbound marketing activities targeting end-customers. Expanded school to several geographical locations and replicated results.Established technology infrastructure including the following SaaS applications: * Google Apps for email, documents, instant messaging and project management.* Constant Contact for customer email marketing and event management.* HubSpot for inbound marketing, blogging, and social media management.* MindBody for lesson scheduling and point of sale.Developed large data mining techniques and management dashboards to help guide marketing and customer retention campaigns and activities.
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  • Polycom
    Senior Director, Product Management, Cloud And Service Provider Group
    Polycom Sep 2011 - Sep 2012
    San Jose, California, Us
    Developed video-as-a-service (VaaS) cloud strategies, business models, go-to-market, pricing, services definitions, and partner ecosystems targeting national, regional, ITSP, and over-the-top service providers. Organized and led cross-functional teams including sales, marketing, engineering, and channels group.
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  • Polycom
    Senior Director, Product Management Telepresence & Vertical Solutions
    Polycom Oct 2010 - Sep 2011
    San Jose, California, Us
    Responsible for highly strategic $100M product and services revenues including immersive telepresence, vertical market solutions and custom product opportunities. Directed a team of senior product managers towards growth and development of current and new generations of this product line.
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  • Siemens Communications, Inc
    Director, Product Management, Video Solutions Business Unit
    Siemens Communications, Inc Jan 2006 - May 2010
    Munich, De
    Developed overall enterprise video communications strategy, business plan and product portfolio for Siemens OpenScape Unified Communications and Voice products. Portfolio included a blend of Siemens and partner solutions to address high-end telepresence, conference room and desktop applications.
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  • Sentito Networks
    Vp Business Development
    Sentito Networks Jun 2004 - Oct 2004
    Us
    Co-founder, VP Business Development/PartnershipsEstablished tactical and strategic partnerships with other Voice over IP and related industry companies, including session border controller, application server, and feature server partners.
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  • Sentito Networks
    Vp Of Partnerships
    Sentito Networks Feb 2001 - May 2004
    Us
    Formed founding team and successfully raised venture capital investment by identifying market opportunity in medium footprint VoIP service-oriented market. Developed and implemented business plan for multi-billion dollar market focused on delivery of next generation VoIP services via softswitching and media gateway solution. Forged tactical and strategic partnerships with other VoIP and related industry companies including session border controller, application server, and access feature server partners.
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  • Tellabs
    Director, Product Management
    Tellabs Oct 1999 - Nov 2000
    Carrollton, Tx, Us
    Following sale of DSP Software Engineering, joined Tellabs’ Voice over packet product marketing team. Responsible for market introduction of next generation network equipment for voice over ATM and IP packet networks targeting local, long distance, and cable telecommunications carriers and service providers.
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  • Dsp Software Engineering
    Co-Founder, Vp Marketing & Business Development
    Dsp Software Engineering 1989 - 1999
    Co-founded and sold a company that developed and licensed telecommunications software products for the converged voice and data networking marketplaces. Supplied digital signal processing products to voice over packet equipment manufacturers. Grew and operated company profitably, with no outside investment, for over 10 years - culminating in sale of the company to Tellabs Operations in 1999.

Jason Macres Skills

Strategic Partnerships Voip Cloud Computing Product Management Telecommunications Go To Market Strategy Unified Communications Saas Ip Managed Services Enterprise Software Product Marketing Business Development Strategy Wireless Telepresence Video Conferencing Cross Functional Team Leadership Management Sip Integration Business Alliances Start Ups Crm Networking Leadership Solution Selling Sales Engineering Channel Partners Mobile Communications Ethernet Sales Management Business Planning Executive Management Pre Sales Mobile Technology Marketing Strategy Mpls Channel Network Architecture Salesforce.com Iptv Mobile Devices Partner Management Sales Enablement Professional Services Product Development Project Management Strategic Planning Program Management

Jason Macres Education Details

  • Northeastern University
    Northeastern University
    Electrical Engineering
  • University Of Rochester
    University Of Rochester
    Digital Signal Processing & Microelectronics

Frequently Asked Questions about Jason Macres

What company does Jason Macres work for?

Jason Macres works for Convoso

What is Jason Macres's role at the current company?

Jason Macres's current role is Cloud SaaS Product Leader, Passionate about finding new applications for AI/ML in Enterprise software.

What is Jason Macres's email address?

Jason Macres's email address is ja****@****ect.com

What is Jason Macres's direct phone number?

Jason Macres's direct phone number is +1 978-250*****

What schools did Jason Macres attend?

Jason Macres attended Northeastern University, University Of Rochester.

What are some of Jason Macres's interests?

Jason Macres has interest in Business Development, Music, Product Management, Jazz.

What skills is Jason Macres known for?

Jason Macres has skills like Strategic Partnerships, Voip, Cloud Computing, Product Management, Telecommunications, Go To Market Strategy, Unified Communications, Saas, Ip, Managed Services, Enterprise Software, Product Marketing.

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