Jonathan Mador Faac® Email and Phone Number

· Oversite of University’s Financial Aid and Student Accounts offices providing financial counseling, aid processing, and account receivables operations necessary for students to finance their education· Review, update, and maintain necessary policies and procedures to ensure compliance, efficiency, and effectiveness of offices’ operations  · Provide leadership and guidance in working with various University offices, outside agencies, and vendors to best service our students and their families

• Organized and supervised the daily recording and reconciliation of the College’s revenue receipts and cash• Managed the preparation of the College’s multiple bank reconciliations to ensure timeliness and quality standards• Managed Accounts Payable daily processes, including the issuance of accounts payable checks, ACH transfers, and Fed wires• Managed the bi-weekly issuance of the College’s payroll and attendance records. Supervises tax and garnishment payments to outside government agencies• Coordinated Federal, State and local tax reporting for employees and outside vendors including, but not limited to, W-2’s, 1099 Misc.’s and 1042’s• Organized the receipt and reconciliation of State and Federal funds. Reviews the Title IV Student Refunds prior to release• Lead the preparation of audit work papers and responds to auditors’ inquiries

• Oversaw both Financial Aid and Bursar departments as a combined one-stop operation to improve service to students • In collaborations with IT, rebuilt the university billing tables for the eighteen different classifications of students using entirely new rules and routines remedying prior billing conflicts and errors • Partnering with client services at Tuition Management Systems, successfully redesigned the university invoice and real time software integration for payment plans, payments, and balance information• Provided content and format of student financial information for new student portal and university website • Performed annual build of billing tables, new financial aid award year data, and award packaging parameters incorporating new federal, state, and institutional guidelines

• Transitioned the college to a new payment plan provider (FACTS) and their integration with the DataTel student information system • Streamlined the departmental policy manual, modifying procedures where necessary to ensure efficiency and compliance • Working with IT and the business offices, assisted with the implementation of electronic refunds • Worked with collection agencies to place and attaint payment on delinquent accounts, reducing outstanding receivables and potential bad debt write offs

• Produced, analyzed, and compared receivable reports necessary to project future revenue and cash flow critical to the University’s transition to for-profit and growth goals • In the absence of a Registrar, assisted IT in the development and implementation of a web registration system for administrative and student use • Oversaw the Financial Aid operation in the absence of a FA Director and continued to assist after a new director was brought in• Managed the distribution of all department correspondence necessary to reduce outstanding receivables• Successfully projected, prepared and balanced departmental budget on a monthly and annual basis

• Effectively coordinated registration, payment, and certification processing for special programs such as Teach for America, CPA Examination Board candidates, and study abroad students • Working with auxiliary services, campus security, dining services, the university library, and Higher One, aided in the implementation of the university one card system used to process electronic refunds and allow access to university resources to registered students• Balanced and deposited department’s daily monetary intake with 100% accuracy• Conducted orientation presentations for parents, new students and new student service staff

• Established and publicized newly created department for city campus which consolidated several non-academic student service related functions • Received outstanding contribution award for successfully negotiating, relocating and managing three hundred students displaced when the new university residence hall that was scheduled for its first occupancy in September did not get the necessary clearance to open by the city • Consolidated student mailroom and locker rentals operations from residential life and student life offices • Assisted in the planning and initial implementation of university one card system and service

• Effectively coordinated returning resident room selection process and new resident student placement processes for 1,200 resident students • Worked in conjunction with admissions in their recruitment of new students to successfully meet enrollment goals for resident new students • Collaborate with student accounts department in ensuring billing statements accurately reflected housing charges in a timely manner and proper payments were made by resident students• Assisted admissions in meeting recruitment goals of resident students by presenting at recruitment events and assisting perspective students and parents with housing concerns