• Support 50+ clients in reaching their health goals through one-on-one fitness and lifestyle coaching as a Certified Personal Trainer, Nutrition Coach, and Corrective Exercise Specialist through the National Academy of Sports Medicine. • Design, implement, and maintain a customized, integrated suite of technical applications and tools to allow clients to view program details, track workouts and metrics, send in-app messages, respond to feedback surveys, and manage subscription details. • Accomplished steady quarter over quarter growth, with over $35K in 2021 Q4 sales, by diversifying client offerings and moving from a purely online model, to a hybrid online and in-person coaching model, which included six months of in-person training at Equinox Lincoln Common in Chicago. • Perform all initiation, planning, and day-to-day business operations as a sole proprietor, including business and technology strategy, web design and development, graphic design, marketing, social media, administration, and finances.

Client: Health Care Service CorporationRole: Product Manager• Led the functional application design and management of project work plans, scope, issues, and risks for a $400M multi-year project to enhance a legacy claim adjudication system and modernize its technology from on-premise to the cloud.• Managed a team of 10 product analysts to deliver user stories and functional design specifications to 10 global scrum teams, liaised with client product owners and subject matter experts, coordinated communication within the project team, and oversaw the activities of Deloitte and client staff.• Designed and implemented claims process enhancements that led to $1-3M in annual savings by minimizing manual intervention and leveraging user centered design principles that streamlined claim adjudication processes for employees.

Client: Wisconsin Department of Health ServicesRole: Technical Project Manager• Delivered over 10 web application projects, ranging from 5,000 to 15,000 hours, on time, on budget, and with the highest client feedback marks for quality. Responsible for the end-to-end development lifecycle, including project planning, requirement gathering, functional and technical design, development, testing, implementation, and training. • Managed a team of 8 developers and a functional analyst, and led collaboration and coordination with client stakeholders, subcontractors, and enterprise architecture and infrastructure teams. • Enhanced the user interface and usability of an online program eligibility request tool through the application of user centered design principles, which led to ~37% increase in successful eligibility queries determined 1 year after implementation.• Implemented a paperless correspondence solution that has seen steady membership enrollment and subsequent reduction of mailing costs since inception in 2015.

• Founded and launched original music news and culture website. • Wrote articles daily and maintained personally designed and engineered site at www.OperationHandHug.com, which saw nearly 50,000 page views a month after just three months of operation. • Served as contributing writer to national campus magazine and collaborate with other internet startups.

• Aid in data mining research under a grant from the US Army Research Laboratory• Analyze and test large data sets to find more sophisticated approaches to solving the link prediction problem• Contribute writing for research papers that are currently under review for publication

• Resolved computer related problems and questions from students in the university engineering library. • Solved problems associated mostly with the LINUX operating systems and many other computer programs/languages, including C/C++, MATLAB, CAD/CAM, Microsoft Office, LaTeX, etc.

I work as a financial clerk in the S&P 500 options pit at the Chicago Board of Trade where I interact with customers over the phone, relay customer orders into the pit, and check them for accuracy.