Summary – Strategic HR Consultant between management/employee and the business. Collaborate with the Regional District Managers on implementing new streamlined services that have effectively improved our metrics.• Recruitment – Ensure quick action is taken to open/close all requisitions submitted. Trained the managers on how/when to submit, monitor and review requisitions, and process all their Make Offer Requests within 24 hours. • Analytics – Generate charts, run reports, review data to understand trends to then provide informed recommendations and guidance supported by this data.• Policies/SOP –Generate, modify and create multiple policies while also distributing them via ADP in English and Spanish. Teach managers on ways of enforcing the policies while remaining consistentand fair. • HR Service Tracker – We launched this initiative to promote a more organized/streamlinedmethod of communication. It ensures accountability/ownership while also providing several analytics for data, FAQ’s, discover trends. • Employee Solutions – I proactively reach out to my region provide recommendations for professional development as well as to ensure they understand what is expected of them. I guide to them on becoming aware of patterns, trends, documentation • Council: Support and coach management on employee relations with the goal of limiting risk, and legal liability to the organization while educating managers on the proper handling of workplace conflict resolution. • Special Projects – initiate, execute and follow up on a series of projects, “Bridge the Gap” to bring Performance Review implementation,• HRIS - Maintain a high standard of data integrity and accuracy in the ADP Human Resource Information System, ensuring that activities such as employee changes, terminations, transfers, LOA, and new hires are accurately recorded within 1 day of the event.

• Summary - Managed all HR functions over two brand new startup franchised hotels in the NYC Times Square market from pre-opening to going live. (Over 200 employees)• Recruitment - Managed full cycle recruitment focusing on diversity/inclusion for two separate hotels during pre-opening as well as once we went live. • Labor - Ensured all labor laws were being adhered to while promoting a safe, cheerful and productive work environment. • Employee Relations /Performance Management - Provided council to management/staff on every day issues/queries, strategic management, and investigations to solve any open cases/grievances. • Events - Managed all activities, recognition, and outreach to generate a positive work culture/ retention. • Leaves of Absence - Processed all LOA's including FMLA, PFLA, Workers Comp, and more. • Training& Development - Conducted new hire orientations, company-wide brand trainings, harassment trainings, and Covid-19 health trainings. • Benefits - Enrolled and processed all full time team members from both hotels who qualified for benefits. I also managed travel benefit program for two different brands/hotels. • Payroll - Processed payroll for both properties ensuring all proper documents for time off were signed and utilized correctly. • Administration/Service – Provided continuous service to all management/staff while managing multiple projects at once as well as data entry, filing, and maintaining all files for accuracy.

Drove Customer service experience while having managed all safety parameters As flight leader, managed crew and work with the pilots managing any passenger complaints, outbursts, or issues of any kind. Submit incident reports as necessary

• Recruitment – Union/Non-Union – managed full-cycle recruitment focusing on diversity/inclusion of permanent, substitute and temporary hires/transfers of all levels. (200+ employees)• Employee Relations/Performance Management - Provided counsel to leaders on all associate matters / issues and ensured any Union/Non-Union labor laws/investigations were always in compliance.• Labor - Ensured all labor laws were being adhered to promote a safe, cheerful and productive work environment. • Benefits - Enrolled and processed all non-union full time team members as well as the travel benefit program.• Events: Managed/hosted all employee events, outreach and recognition to promote a healthy work environment, company culture and retention. • Leaves – Processed and followed up on all LOA's including FMLA, PFL, workers comp, and personal leaves. • Training and Development – Managed all training events / programs such as new hire orientation, harassment, workers comp, and more. • Administrative/Service – Managed all data entry while maintaining all files for accuracy.

• Recruitment – Union/Non-Union – managed full-cycle recruitment of permanent, substitute and temporary hires/transfers of all levels. (Just under 500 employees)• Employee Relations - provided counsel to leaders on all associate matters / issues and ensured any Union/Non-Union labor laws/investigations were always in compliance.• Benefits - Enrolled and processed all non-union full time team members as well as the travel benefit program.• Events: Managed/hosted all employee events/functions/recognition to build up company culture/retention. • Leaves – Processed and followed up on all LOA's including FMLA, PFL, workers comp, and personal leaves. • Training and Development – Managed all training events / programs such as harassment, workers comp, and more. • Administrative – Provided continuous service to all management/staff while managing multiple projects at once while maintaining all files for accuracy.

• Recruitment - Managed full cycle recruitment and on boarding of this start-up company for all new hires and transfers. (7 different properties over 300 employees)• Policies Creation – revamped and streamlined company policies effecting 7 different properties on a variety of policies.• Benefits - Enrolled and processed all non-union full time team members as well as the travel benefit program. • Events: Managed/hosted all employee events/functions/recognition to foster a positive company culture/brand. • Leaves - Managed all LOA's including FMLA, PFL, workers comp, and personal leaves. • Training and Development – Managed all training events / programs. • Administrative – Provided continuous service to all management/staff while managing multiple projects at once as well as managed all data entry/filing.

• Recruitment - Union and Non-Union - Managed from beginning to end the full-cycle recruitment process for all hires and transfers of all levels. (Over one thousand employees)• Employee relations – Guided managers on associate disputes while conducting full investigations to ensure full compliance was kept. • Benefits - Enrolled and processed all non-union full time team members as well as the travel benefit program.• Employee Recognition - Managed all employee recognition programs as well as all events /functions. • Leaves - processed all LOA's including FMLA, PFL, workers comp, and personal leaves. • Training and Development – Managed all training events / programs from Safety to Harassment. • Administrative – Managed all data entry as well as maintained and updated all files for accuracy.

• In charge of handling the largest Ocean Import shipments• Generated all Arrival Notices and Invoices for various clients while ensuring proper billing is assessed.• Issue payments to the Steam Ship Lines and process payables. • Import Consolidation and break bulk cargo • Handled inbound shipments from Asia and Central/South America. • Extensive follow up calls made with the steam ship lines to retrieve any and all pertinent information regarding the Arrival Notice and Invoices. • Worked with foreign exports and abide by all international trade and transportation laws. • Followed up with extensive customer service with the clients ensuring that all emails/calls are replied to in a moment’s notice.

• Recruitment - managed full-cycle recruitment of permanent, substitute and temporary hires/transfers of all levels. (Over 3 thousand employees)• Events: Provided continuous service to all management/staff while managing multiple projects at once• Administrative – Kept accurate details for data entry as well as filed, worked the phones, and greeter. • Training – Conducted new hire trainings on a weekly basis, assisted on benefits enrollment seminars