Johannes Marbun Email & Phone Number

Denpasar, Id

Indonesia

- Oversee day-to-day operational basis for various departments.- Maintain relationships with customers, suppliers, partners, and the board of directors.- Stay up-to-date with industry trends and best practices.- Establishing policies that improve the company vision and culture.- Reporting directly to the CEO.

Bali, Indonesia

- Overseeing day-to-day operations of all Indonesia and Thailand teams.- Handling all administration on behalf of directors.- Represent companies to strategic partners, government and prospective clients.- Overseeing growth in South East Asia.- Ensuring company goals meet with direction from the board of directors.- Reporting directly to the board of directors every month.

Denpasar, Bali, Indonesia

- Connecting with strategic partners around Indonesia and South East Asia for PMS, Booking Engine, OnlineTravel Agents and many more.- Arranging new product development compared with other competitors.- Act as a beta tester to ensure the product is well developed before launched.

Singapore

- Connect with the Owner, C-level, or director of F&B Groups, hotels, fine-dining restaurants, and independent outlets, to build lead generation.- Setting appointments for board management and prospecting, creating, qualifying, processing, and following up on leads.- Launches inbound/outbound sales and marketing activities and initiatives as part of lead/demand generation strategies.- Leads and participates in new business pitches and subject matter experts, and is responsible for following up with the lead prospect.- Providing internal and external communications that are consistent, concise, and accurate.- Communicate and showcase the solution and value proposition to customers in a clear and concise manner.- Providing management with weekly/monthly sales lead generation activity reports that are consistent, simple, accurate, and timely.- Collaborative and autonomous work in a team environment.- Establishing and maintaining good interpersonal ties.

Denpasar, Bali, Indonesia

We ended this project. Thank you to all partners that support us. As a result of the pandemic crisis, Voucher Indonesia is an e-project and non-profit platform for the tourism business in Indonesia.- Responsible for partner account management and new account acquisition.- Conduct market research to discover new markets and partners' requirements.- Assist partner's needs in developing their products/services.- Train partners' entry-level employees to become valuable salespeople.- Develop long-term relationships with potential and current partners.

Kota Medan, North Sumatra, Indonesia

- Responsible to create multi F&B outlets loyalty and CRM business model development.- Check to see if a CRM system has an effective sales funnel.- Create marketing strategies to attract new customers.- Coordinate the efforts of the Sales and Marketing departments.- Create customer-relationship strategies.- Create workflows to automate sales and marketing processes.- Make existing workflows and strategies more dynamic.- Propose new approaches to meeting the needs of your customers.- Keep an eye on marketing metrics and trends.- Conduct market research to keep track of trends and competition.- Application Configuration for Loyalty Management.

Denpasar Area, Bali, Indonesia

- Connect with CxO-level, understand their business challenges, and propose the problem-solving idea by combining product and service to close the deal (contracting).- Close the deal of contract with potential clients, have responsibility until the product is delivered to customers.- Responsible for penetrating Indonesia's market to increase the company's brand awareness.- Directly reporting to Senior Sales in Indonesia branch office and monthly report to CEO in HQ.

Denpasar Area, Bali, Indonesia

- Increasing the business by 14.1% compared with last year's business.- Developing the budget to increase the efficiency of online and offline strategy for sales management.- Developing social media marketing strategy, CRM, and email campaign to increase direct booking on the website.- Cooperating with Online & Offline Travel Agents to dominate the European market in competition.- Join the operation team to ensure all marketing and sales premises are delivered.- Working with 7 team members to oversee all marketing and sales activities for 3 unit villa in Umalas, boutique hotel in Seminyak, and Ubud with 2 restaurants and 1 yoga-shala.

Phuket, Thailand

- Identify and offer prospective business transactions by contacting potential partners; uncover and explore opportunities.- Attend meetings with clients, vendors or advisors and give presentations. All meetings should be attended with vigour and enthusiasm.- Coordinate account set up and transition of service or product delivery with the Operations team once a new business has been obtained. This will help to assure client satisfaction and establish a basis of return customers.

Bali Province, Indonesia

- Achieving the year's budget before the end of the year by completely re-doing internet pricing strategy through OTA and direct booking by 100%.- Responsible for Sabre onboarding, including content and pricing maintenance.- Changing the entire price approach, including walk-in pricing, from online to offline.

Denpasar Area, Bali, Indonesia

- Creates a unique sales plan for each property based on market conditions, rival pricing, possible customers, and a realistic budget (Cost, Revenue, Profit) based on metrics.- Create a yearly marketing budget for sales activities such as digital ads (social media and search engines), a website, offline advertising, and sales trips, and then submit it to the owner (Representative)- Respond to incoming booking requests and solicit new business through mailings, cold calling, and face-to-face sales meetings.

Denpasar Area, Bali, Indonesia

- Responsible for the company's revenue stream, which is based on operating and sales profit.- Prepare a monthly sales and marketing agenda for each of the company's properties.- Develop sales and marketing strategies, including contracting, advertising in the mass media, websites, booking engines, social media, and brand identity, which includes visiting trade shows.- Attending business meetings with the owner and providing accurate sales estimates for their property if working with a management company

Denpasar - Bali

- In charge of supervising the activities and schedules of 50 guides and 80 drivers.- Responsible for assisting the contracting manager during each hotel and activity inspection.- Assist customers as the first point of contact if there is a problem during their stay.

Denpasar Area, Bali, Indonesia

- In charge of overseeing the schedule and activities of 15 guides and 20 drivers.- Inspect hotels and activities to ensure they adhere to company guidelines.- Provide clients with first-responder service 24 hours a day, seven days a week to cover any accidents or complaints.

Medan Area, North Sumatera, Indonesia

- Concepting the events along with the route-to-market plan from each client's brand.- Provide events budgeting, planning and after event evaluation projects.- Overseeing all the programs during the events.

Macau

- Assisting guests in the casino during the trip.- Provide a first response solution for the client's problem in the casino.

Bachelor’S Degree, Mass Communication/Media Studies

Activities and Societies: Indonesia SHARP's; Public Relation Society; Digital Marketing Society Mastering Mass Communication.

Associate’S Degree, Tourism And Travel Services Management

Activities and Societies: Join with Tourism Nature Society as activist for supporting healthy natural environment for tourism. Learning.