J. Marcus Poon Email & Phone Number

Bronx, New York, United States

In addition to all listed duties & responsibilities of the Operations Coordinator and IT Coordinator (below), responsibilities include analyzing organizational needs, processes, technologies, and vulnerabilities, conducting cost–benefit analyses to meet annual budget requirements, managing the acquisition of all new network hardware and software, coordinating all maintenance and installation projects and upgrades with vendors, developing and implementing network security and disaster recovery policies and procedures, maintaining additional technological spaces (school website and social media) and administering trainings with employees to properly use software and hardware.

Bronx, New York, United States

Operations Coordinator: Assisting with the management of day-to-day logistics to ensure smooth and seamless daily operation. Providing administrative support with maintaining office space, managing school supplies, securing school files, and organizing student phones management. Providing operational support with school events, school trips, facility requests, school safety, student attendance, and schoolwide internal communications. Providing logistical support with planning and implementation for facility launches and closeouts.IT Coordinator: Overseeing the supervision of all IT logistics to ensure stable and steady operation of IT Infrastructure. Providing technical support for all hardware & software related issues, network and connectivity issues, and immediate helpdesk requests. Providing maintenance support with installing and configuring new hardware and software, managing cloud-based domains and licenses, and coordinating service vendors. Providing administrative support with maintaining extensive asset inventory, assisting with new employee onboarding, and implementing repair and replacement programs.

Brooklyn, New York

Executing logistics of the Properties & Facilities Management Department ensuring efficient and effective business operation. Responsibilities include creating and processing requisitions, invoices, purchase orders, service contracts, office/labor schedules, and HR benefits and employment paperwork; monitoring and managing annual budget, supply inventory, and permits for elevator operation, fire safety compliance, and pool safety; overseeing IT needs of all department meetings including A/V setups, Wi-Fi and LAN optimizations, and equipment configurations.

Brooklyn, Ny

Driving operational management of the Membership Department to implement high quality service to all YMCA & community constituents. Responsibilities include punctual daily opening of YMCA facility; preparing monthly membership mailings to members; providing full “Y Experience” tours for prospective members; maintaining computer hardware, software, systems, networks, printers, copiers, and scanners.

Brooklyn, Ny

Executing logistics of total sales solutions for small businesses and maximizing operations and compliance for effective Sprint-customer connections. Responsibilities include managing store opening/closing duties as store key-holder; resolving customer requests/concerns; training/supervising sales staff; overseeing store compliance for audit readiness; testing and inspecting new technological equipment and software to ensure functionality and efficiency.

New York, Ny

Leading logistical direction in conceptualizing, managing, and executing event operations at conferences/meetings and consumer B2B events for WWPR-FM. Responsibilities include supervising, training, and evaluating street team of 12+ members; scheduling & coordinating staff work & PTO hours; effectively overseeing a $100K+ inventory of prizes & giveaways; maintaining a fleet of eight station vehicles; configuring and managing on-site broadcast equipment for optimal connectivity and seamless transmission.

New York, United States

Developing and directing logistics and operations of internal resources with third-party vendors and volunteers for flawless execution of service projects. Responsibilities include establishing framework to monitor procedures for prize distribution; strategizing and executing outreach and volunteer responsibilities of 25 major community service projects in two (2) major cities for 10,000+ registered volunteers.

Philadelphia, Pennsylvania, United States

Assisted with the promotion of corporate affiliates through high quality station events and executed community youth outreach programs by developing a comprehensive calendar of youth empowerment programs for WUSL-FM, WDAS-FM, and WDAS-AM.

Master Of Business Administration - Mba, Operations Analysis And Management

Bachelor Of Arts - Ba, Communications Management

Activities and Societies: Men’s Track Team, WHIP-FM Student Radio

Diploma, Civil Engineering / Structural Design

Activities and Societies: Varsity Track Team, Varsity Football Team, Junior Varsity Football Team, BTHS Gospel Choir