For the past 3 years I have been working for a software production company called Medi-Productions. At Medi-Productions I was responsible for communication with current clients, our sales force and our team in France. I also managed all social media accounts associated with the company. Currently I am working on a sales blog to help the sales force with creative new ways to sell our product. My first management job was at age 16 for Anheuser Busch. This position is what helped me realize that pursuing a business degree would be a good fit. I loved the organized management and the idea that I could eventually move from Lead Supervisor to Area Supervisor if I worked hard and did a good job. Additionally I have a little over 13 years of experience in the hospitality industry, which is why I believe I found my niche in Customer Experiance Management and client experience.
From Marfa With Love
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Business OwnerFrom Marfa With Love May 2014 - PresentPortland, Oregonwww.etsy.com/shop/frommarfawithlove
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Customer Experience Manager And Social Media LeadMedi-Productions Oct 2012 - Feb 2016Portland, Oregon AreaManage Medi-Productions Social Media accounts as well as preform routine satisfaction reports and oversee all customer service activity. Currently using Wordpress for the companies outside sales blog with the intent of boosting sales and inspiring new ways to sell the product. The blog also promotes the month sales representative of the month. Responsible for completing, overseeing, and analyzing weekly e-mail campaigns for both clients and sales representatives using MailChimp and MailChimp analytics. Tracking trends on the company website using Google Analytics. Attends multiple veterinary trade shows per year. Uses Join.Me to assist practices with on-boarding and training.
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WaitressAc Restaurants Aug 2011 - Aug 2012Raleigh-Durham, North Carolina AreaWaitress at a lucrative restaurant in downtown Raleigh. The restaurant is owned and operated by James Beard award winner Ashley Christensen. The restaurant is a fast-paced environment, handling anywhere from 15-35 people at one time consistently for four to five hours.
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Midtown GrilleSummit Hospitality Jan 2009 - Aug 2011Waitress in a high end establishment. -
Manager Of Sales And OperationsPrime Communications Jan 2008 - Dec 2008Rocky Mount, North Carolina AreaManager of an AT&T authorized retailer. Responsible for rebuilding the location from the ground up. Hired and trained completely new staff of 10 people. Created schedules and goals for staff. Doubled the stores sales in the first month. Tended to follow-up calls to new customers to enhance loyalty and satisfaction. Performed monthly inventory checks. Practiced team building exercises. Attended multiple management and sales courses at HQ. Responsible for all location finances.
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Lead SupervisorWater Country Usa Jan 2001 - Jun 2003Williamsburg, VirginiaSupervised over 50 employeesCPR and First Aid trainingOverseeing ground maintenanceEmployee performance overviewSafety Control Hospitality
Jessica Marfa Skills
Jessica Marfa Education Details
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Business Administration And Management, General
Frequently Asked Questions about Jessica Marfa
What company does Jessica Marfa work for?
Jessica Marfa works for From Marfa With Love
What is Jessica Marfa's role at the current company?
Jessica Marfa's current role is Social Media and Satisfaction Manager at Medi-Productions.
What schools did Jessica Marfa attend?
Jessica Marfa attended Barton College, Wake Technical Community College.
What are some of Jessica Marfa's interests?
Jessica Marfa has interest in Interior Design, Gardening, Social Media, Sewing, Yoga, Writing And Animals, Photography, Organization, Travel, History.
What skills is Jessica Marfa known for?
Jessica Marfa has skills like Customer Service, Social Media, Sales, Social Networking, Social Media Marketing, Management, Microsoft Office, Time Management, Marketing, Email Marketing, Microsoft Word, Event Planning.
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