• Organize and execute action plans to address Vulnerabilities by bridging platform owners with vendors• Responsible for carrying out and supervising various attestation processes for Infrastructure, Planning and Engineering• Coordinate Threat Risk Assessment process for Service Management Engineering teams. Tracking and following up on action plans with engineers, risk assessors and vendors• Gather and analyze data from various sources to create cohesive high level reports and summaries for upper management• Create and update process documents and testing documents in order to maintain compliance with CIBC standards• Tracking and coordinating completion of incident and request tickets• Team lead for internal audit communications, procuring and presenting artifacts on behalf of engineering teams• Technical writing for various governance process documents aimed at defining objectives, RACI charts, process scope and deadlines• Lead support for Replicon (time reporting)

• Created and revised scripts to optimize analytical processes and update compatibility • Gained knowledge and experience in ServiceNow CMDB functionality• Facilitated staff transition towards the CIBC@Work program• Assisted in preparing and coordinating town hall meetings• Submitted and tracked tickets for new hires, transfers and terminations

• Assisted in monitoring quizzes, tests and exams• Provided technical support to students and professors• Carried out classes on specific topics (Active Directory, VLSN, Routing, Unix)• Assisted professors in guiding students through projects and in-class assignments