Mark Anderson Email & Phone Number

Manage a team of 12 analysts supporting 6 global business units. Provide key weekly sales analytics including trends, changes, areas of weakness, special focus areas, and actions for recovery. • Prepare the Senior Leadership team for monthly and quarterly reviews. Provide sales forecasts and recommendations to improve performance.• Created “Hot and Cold” deck for the Global Business Services Division leadership. Pulled data and analyzed to define areas of opportunity and success. Delivered on short notice.• Help prepare quarterly earnings release documents for use by Senior Leadership in the quarterly IBM earnings announcement call.• Seamlessly transitioned analyst team operations from a US based model to a new team based in Mexico within a 12-month period. • Advise, counsel, and alert Senior Executive Sales Leaders on all sales matters, current and future.

Southbury, Connecticut, United States

SCOPE– Managed a team of 12 analysts supporting 6 global business units. – Provided key weekly sales analytics reporting package.– Measurements included trends, changes, areas of weakness, special focus areas, and actions for recovery.– Counseled senior executives and leadership.ENVIRONMENT– Global Cognitive Process Transformation | Enterprise Strategy & iX | Next Generation Enterprise Applications Sales Management Leader – $10B sales annually – North America Sales Management Support | Enterprise and Commercial Client Segments – $15B sales annually– Global Business Services (GBS) Division – $25B sales annually | Business Consulting and Strategic Imperatives KEY CONTRIBUTIONS– Prepare the GBS Senior Leadership team for bi-weekly CEO reviews. – Provide sales forecasts and recommendations to improve performance.– Help prepare quarterly earnings release documents for use by Senior Leadership.– Seamlessly transitioned analyst team operations from a US based model to a new team based in Mexico.– Advise, counsel, and alert Senior Executive Sales Leaders on all sales matters, current and future. SKILLS– Sales & Performance Analysis– Measurements, KPIs & Metrics– Financial Analysis– Earnings Report – Trend Analysis– Sales Reporting – Remote Team Leadership– Database Management – Strategic Thinking– Data Mining – Business Analysis – Microsoft Excel – Financial Reporting– Forecasting– Training & Development – Business Transformation– Change Management

Southbury, Connecticut, United States

SCOPE– Managed a team of 12 analysts supporting 2 global business units. – Provided key weekly sales analytics reporting package.– Measurements included trends, changes, areas of weakness, special focus areas, and actions for recovery.– Advised senior executives and leadership.ENVIRONMENT– Global Sales Management Analyst–Global Business Services (GBS) Division – $25B sales annually– Global Technology Services (GTS) Division – $5B sales annuallyKEY CONTRIBUTIONS– Created “Hot and Cold” deck for the Global Business Services Division leadership. – Subject Matter Expert (SME) for analytics and metrics related to sales performance. – Served on analytics work groups developing new models and approaches for sales data analysis.– Presented analytics and metrics related to sales opportunities to large global audiences.SKILLS– Sales & Performance Analysis– Measurements, KPIs & Metrics– Financial Analysis– Earnings Report – Trend Analysis– Sales Reporting – Remote Team Leadership– Database Management – Strategic Thinking– Data Mining – Business Analysis – Microsoft Excel – Financial Reporting– Forecasting– Training & Development

Southbury, Connecticut, United States

ROLE– Managed business operations in the emerging Business Process Outsourcing services group. – Managed sales incentive programs for $6B division.KEY CONTRIBUTIONS– Facilitated incentive bonus payment process for 200+ sales professionals and executives.– Provided General Manager with guidance on policies and practices for incentive bonuses.– Developed and implemented standards and procedures for processing special signing bonus payments. – Advised executive team on sales compensation programs and regulations.SKILLS– Outsourcing– Bonus & Incentive Programs– Regulatory Compliance– Sales & Performance Analysis– Measurements, KPIs & Metrics– Financial Analysis– Trend Analysis– Sales Reporting – Database Management – Strategic Thinking– Data Mining – Business Analysis – Microsoft Excel – Financial Reporting– Forecasting– Training & Development