General Manager
Tiger Slots
RESPONSIBILITIES:• The complete operation of the company’s business and business units• Achieving organisational goals and objectives, including budgetary requirements• Ensuring guest comforts, needs, and wants are fully satisfied; ensuring customer service is King.• Management of the Gaming Product through continual monitoring of game performance, organisation of game conversions, recommending and arranging CAPEX for the purchase of new EGMs. • Ensuring Human Resources (along with the relevant Shift Manager) are adequate, well motivated and consistently assisting guests. Responsible for the final sign off for all new staff.• Ensuring Cage and Count Operations are managed safely and securely to minimise risk and protect against fraud and theft.• Ensuring adequate security and surveillance measures are constantly in place and utilised.• Ensuring the continual operation of the Acres Gaming System, inclusive of maintenance, the setting of jackpots, promotions and security controls in conjunction with the IT Contractors.• Continual monitoring, updating, and implementation of company policies and procedures• The provision of an annual Strategic Business Plan presented to Executive Management. Responsibility further extends to the continual referral to this plan ensuring minimal deviations from the stated business strategy; ensuring the stated goals and objectives are being achieved.• Continually seeking and developing new business opportunities• Implementation and management of Risk Management practices• All administrative duties for the company alongside the Gaming Administrator• The Company’s legal requirements, notably contracts, agreements, Gaming Board compliance, etc• Be assigned, from time-to-time, to special projects that are being undertaken• Attend management meetings as required