Jeff Martens Email & Phone Number

Pittsfield, Massachusetts, Us

Leading go-to-market, strategy, and operations.

Advising early-stage founders, mentoring product managers, and writing small checks at the pre-seed and seed stage.

San Francisco, Ca, Us

Metrist (Formerly known as Canary Monitoring) created visibility into the availability, functionality, and performance of the cloud apps that modern software is built on.- Led the design and development of a first-of-its-kind software observability product used by 400+ companies, across the entire product journey from initial vision and ideation to marketing and sales, that resolved a lack of visibility into the dependencies that cause 70% of downtime for customer-facing SaaS and mobile applications.- Crafted the overall vision for the product with a focus on providing software developers and application owners with the same level of visibility into third-party cloud dependencies as internal coding.- Used by industry-leading companies including Credit Karma, Freshly, Mode, Hasura, and more.

Boston, Massachusetts, Us

Zenput is how top restaurant and retail chain operators use technology to make great customer experiences happen, in every story, every day.- Hired as the company’s first Product Executive to spearhead the design, hiring, and leadership of a Product Management and Design organization for an industry leading operations execution platform.- Defined and set the product strategy to guide the investments of 4 teams across the core web and mobile SaaS operations management application and integrated label printing/tracking and temperature sensor/food preparation products.- Established customer-centric product management and design processes including formal roadmaps, customer.

San Francisco, Ca, Us

PagerDuty is a leading Digital Operations platform that empowers businesses to improve software and business reliability through real-time alerting, on-call scheduling, and incident response workflows, automation, and business insight analytics, ensuring minimal downtime and enhanced customer experiences.- Defined and executed the product vision and strategy with a $40MM market opportunity to transform the company from a single tool focus to a suite of products focused on improving overall digital business operations.- Led the design, development, launch, and growth of Analytics and Business Visibility products.- Collaborated with the Sales and Marketing team to develop and executive go-to-market strategies and manage strategic relationships with highly engaged enterprise customers including Oracle, Sephora, and StitchFix.

San Francisco, Ca, Us

New Relic provides a comprehensive cloud-based observability platform that enables businesses to monitor, troubleshoot, and optimize their software applications, enhancing operational efficiency and improving customer experience.- Hired to launch and grow New Relic Insights, a second-act, company-transforming product consisting of high-performance, cost-effective event storage technology that also enables customers to query, transform, and visualize software observability data. The product now serves as the foundation of all New Relic producing offerings to this day.- Led the design, development, and execution of product strategy, selling the product vision across all stakeholders, and implementing methods & measures to achieve that vision.- Promoted to serve as the sole PM/Lead for developing the company’s fastest-growing product, New Relic Browser, and led the introduction of single-page monitoring to help triple annual recurring revenue to $24MM in under 2 years and serve 30,000 users across 3,000 paying customers.

Portland, Or, Us

CPUsage we built to make it easy to consume massive amounts of compute power in the cloud, without being a cloud infrastructure expert, introducing one of the world's first serverless compute platforms.- Spearheaded the development of a first-of-its-kind platform within the serverless computing space that enabled software developers to run discrete computing tasks on unused, idle computers.- Leveraged customer feedback to pivot the CPUsage’s high-throughput computing service from idle data centers and large computer deployments to public cloud platforms, improving performance, reducing costs, and allowing customers to easily use CPUsage without paying high data transfer fees.- Managed all aspects of product development from initial conceptualization to release while hiring and managing a 10-person team, driving business development, and overseeing company finances.

Sunnyvale, California, Us

• Managed long range forecasting of over $1.4b in annual revenues.• Oversaw the corporate growth metric that measures the annualized value of a complex mix of sales varying from long term ratable contracts to short term upfront orders.• Developed and executed on internal consulting activities that identify opportunities to meet corporate and customer level sales, revenue and margin goals.• Heavily engaged in M&A activities by evaluating target company customers and revenue.

Beaverton, Or, Us

• Designed and implemented an integrated inventory management process that has increased efficiency from as low as 40% up to 70%+ seasonally while greatly reducing risk.• Key member of a cross functional team that developed, tested, and launched a functionality for nike.net, resulting in greater visibility, increasing order confirmations, and an immediate 300% increase in average sales $’s per month.• Drove a five-year CAGR of 24%, outperforming the Nike USA organization as a whole.• Supported US sales management with value-adding sales analysis on forward looking indicators and historical data• Actively managed $30M in wholesale inventory over an 18 month cycle

Bachelors Of Science, Business

Bs, Business Administration