I am a Key Account Manager at CAREL, a global leader in HVAC and refrigeration solutions. I have over 9 years of experience in the commercial and industrial refrigeration sector, with a focus on automation, artificial intelligence, and CO2 systems. I hold a bachelor's degree in mechanical engineering and an MBA in human development of managers.In my current role, I manage the relationship with key customers and provide them with customized and innovative solutions that meet their needs and expectations. I also leverage my technical expertise and leadership skills to coordinate the automation of refrigeration projects and the post-sales monitoring services. Some of my achievements include creating a remote connectivity solution that reduced technical assistance costs, commissioning transcritical CO2 systems with high energy efficiency, and developing an artificial intelligence monitoring platform that increased the performance of the business unit by 70%.I am passionate about sustainable efficiency and innovation in the refrigeration industry. I enjoy collaborating with manufacturers, stakeholders, and field personnel to deliver optimal results and customer satisfaction. I am always eager to learn new technologies and skills that can enhance my professional growth and contribution. My goal is to continue working on challenging and rewarding projects that make a positive impact on the environment and society.