John Mathew Email & Phone Number

Woburn, Massachusetts, Us

I work with a diverse set of clients from small businesses to multibillion-dollar organizations. Engagements focus on improving profitability, optimizing technology, bolstering management capabilities, and driving increased sales.

Plano, Texas, Us

When Stack Sports acquired Krossover, I was retained due to my subject matter expertise, breadth of functional knowledge, and overall strong performance in building the business. ➤ Chosen to lead turnaround of Australian portfolio company, stabilizing operations in seven months, optimizing technology, restoring client confidence, and renewing employee morale.➤ Closed multimillion-dollar contract with previously dissatisfied client.➤ Moved quality assurance and website development offshore to cut costs 50% without sacrificing quality.➤ Fostered a culture of accountability and shared objectives with new key performance indicators (KPI) and enterprise-wide goals.

The board of directors of this venture-capital backed software-as-a-service firm recruited me to join the executive leadership team. I directed a global team with oversight of sales, marketing, service delivery, financial management, and product development. EFFORTS & OUTCOMES INCLUDED:➤ Delivered explosive growth to more-than-double revenue and increase sales and operations 140%. ➤ Expanded products lines to B2C and added new markets.➤ Optimized technology and instituted client engagement initiatives to reduce client attrition 10%.➤ Established offshore capabilities to drop costs 25%, improve turnaround time, and reduce errors.➤ Returned major platform revision project back on schedule after a two-year delay and introduced agile development methodologies and release processes.

Boston, Ma, Us

In 2011, ConnectEDU acquired EducationDynamics Enrollment & Retention division, and I was retained to oversee it’s integration as a consultant and later hired by the CEO to stay on in a full-time leadership role. EFFORTS & OUTCOMES INCLUDED:➤ Reduced number of products from 30 to eight to deliver a cohesive product strategy aligned with corporate vision.➤ Created post-acquisition playbook to integrate five new companies, drop employee turnover, and raise morale. ➤ Increased profit margin on large sales through software improvements, process reengineering, and team training.➤ Increased data processing efficiency 75%.

Pasadena, California, Us

I was brought on to oversee the fast-growing enrollment and retention division. My focus was restoring the division to profitability, course-correcting global service delivery, and enhancing the product portfolio. EFFORTS & OUTCOMES INCLUDED:➤ Restored underperforming business line to profitability in less than a year.➤ Overhauled entire sales operation to increase sales in 12 months. ➤ Achieved year-one sales goals with a new software-as-a-service product that added transactional and subscription revenue.

Irving, Texas, Us

I joined Bigfoot Interactive to lead a 12-member team and my tenure culminated with full P&L accountability for the professional services group.When Epsilon acquired Bigfoot, I was invited to stay on due to sustained success and effective leadership. I led operations, customer support, training, and project management for what became the world’s largest email service provider. EFFORTS & OUTCOMES INCLUDED:➤ Provided leadership crucial to professional service division’s ten-fold growth to nine-figure revenue.➤ Scaled operations to support thousands of global campaigns weekly while earning preferred vendor status from several key clients and achieving exceptional client retention. ➤ Enhanced core email technology platform to achieve industry-leading email deliverability rates.

Atlanta, Ga, Us

I joined the organization as a clerk typist to fund my engineering studies at Columbia University. Within months, I earned a promotion into a supervisory role and progressed through roles with increasing scope until I led a technology, operations and implementation team. EFFORTS & OUTCOMES INCLUDED:➤ Created and launched industry’s first self-service background screening e-commerce website. ➤ Designed and deployed proprietary algorithm that automated tasks, accelerated production, and reduced errors.

Bachelor Of Science - Bs, Finance

Electrical Engineering