By default, I think outside of the box.I have over 10 years of experience managing financial services systems and operations. System administrator and SME of Nortridge Loan Software and LiveVox. Extensive experience implementing, migrating, maintaining, and optimizing software platforms. Over 10 years of project and management. Highly proficient in SQL, Excel, R, and XML.My core competencies include strategic operations management, data analysis, systems admin, and business intelligence. I am passionate about finding innovative ways to use technology and data to streamline processes, reduce costs, increase revenue, and deliver value to internal and external stakeholders. My mission is to bridge the gaps between systems, data, and tech and to create a seamless and positive customer experience.