Joan Belfus Email & Phone Number

Philadelphia, Pennsylvania, United States

Greater Philadelphia Area

Assisted veterans in obtaining VA Benefits, Military Discharge Upgrades, and Bankruptcy filings, referred clients to appropriate social services. Supported attorney with a 300-client caseload, assembled exhibits for VA appeals, submitted medical records requests. Drafted correspondence to clients, government agencies and medical facilities, maintained the electronic database using Salesforce. Conducted intake to determine eligibility for services, scheduled and interviewed clients, performed factual research, reviewed documents and drafted chronologies for medical records. Represented the organization at a Pro Bono recognition event to raise awareness for the organization and recruit volunteers. Participated in a CLE - Trauma-Informed Lawyering: Interviewing Strategies for Clients with Post-Traumatic Stress Disorder.

Greater Philadelphia Area

Educated staff on 18th-century history, cuisine and dining customs; provided informational tours of the facility for press and tour groups, performed historical research.Represented the City Tavern and the television program “A Taste of History” at promotional events and book signings.Liaison for VIP guests and media clients, scheduled meetings, responded to customer complaints; managed social media accounts and maintained the City Tavern website.Prepared correspondence, maintained communication between the production company and episode locations; made travel arrangements.

Philadelphia, Pa

(Volunteer Position) Provided education to chapter Honor Council members to assist them in hosting effective intervention meetings, developed goals to change behaviors, and followed up with members to ensure a timely return to good standing.Oversaw the Risk Management Committee with direction, training, accountability, and regular meetings with committee members to provide support and guidance, liaison with Drexel University to maintain compliance with university regulations.

Greater Philadelphia Area

Organized scanned documents on local, network and cloud storage devices, indexed documents for future retrieval, produced digital copies of documents for retention purposes.Maintained daily workflow to ensure all records were scanned in a timely manner; protected client data by keeping all information confidential.Performed quality control comparing completed data to hardcopy documents using production software to inspect and correct image quality.Reassembled the physical file to its original state in preparation for storage or destruction.

Univeristy Park, Pa

Mentored college-bound high school students from disadvantaged backgrounds.Planned and coordinated fun & educational activities with staff members to foster a productive environment.Monitored student's grades and well being, provided tutoring for students that needed extra attention.Enforced university and program regulations by educating students on policies and issuing citations when violations occurred.

University Park, Pa

Served as liaison with other offices, individuals, external institutions and organizations; managed the calendar and made travel arrangements for directors.Organized and facilitated meetings, conferences, and special events; scheduled and coordinated dates and times, venues, attendance, agendas, and facilities.Maintained databases for the Office of Student Affairs; responsible for the security, confidentiality, and retention of office files.Prepared correspondence and documentation; prepared a variety of statistical, financial and narrative reports, letters, memos, press releases, and other written materials.

Certificate, Paralegal Studies | Electronic Discovery, 3.88

Activities and Societies: Phi Kappa Theta International Honor Society

Bachelor'S Degree, Political Science And Government

Activities and Societies: Sigma Sigma Sigma National Sorority, Panhellenic Council, Upward Bound, Panhellenic Judicial Board, THONSigma.