John Mark Bojanski Email & Phone Number

United States

San Jose, Ca, Us

Data Privacy and Incident Response (DPIR) is a global team that leads enterprise-level response to personal privacy requests (DSARs), and leads management of data security / exposure incidents. All of the team’s efforts facilitate Cisco’s compliance with global privacy regulations and demonstrate the company's commitments to trust and transparency.• Partner with colleagues across the business to build and implement processes that comply with personal privacy rights laws and regulations worldwide, with a focus on CCPA/CPRA, LGPD, and GDPR• Manage DSAR module of OneTrust system; includes ownership of public web forms, workflows, integrations, automation, data mapping, user accounts, and software training• Research and on-board new PII data sources to searchable DSAR environment with custom APIs• Built and maintain custom reporting environment for DPIR team using APIs, CSV/text files, SQL database, Tableau, and OneTrust• Support audit information gathering for privacy-related systems across the entire company• Assist with any data privacy operational needs

San Jose, Ca, Us

• Processed Data Subject Access Requests (DSARs) as part of daily Data Privacy Response operations• Owned automation workflows in OneTrust privacy platform• Onboarded internal data sources to DSAR search environment• Created custom reporting for DPR team using APIs, text files, and Tableau• Assisted with escalated privacy cases• Assisted with any operational needs

San Jose, Ca, Us

• Owned projects pertaining to database management, data analysis, and data visualizations in Tableau• Maintained understanding of data systems and assist with ETL of data to be used in KPIs and other reporting• Conducted thorough research, fact-finding, and analysis when developing new visualizations and reports for division stakeholders• Supported Cisco Data Privacy Response team by handling data privacy cases, prioritizing new internal databases for on-boarding, and helping migrate major system platform from MailForce1 to OneTrust

Owner and primary pilot of a drone photography and videography company, specializing in real estate photography and canvas printing.

Chapel Hill, North Carolina, Us

• Provide insight-driven operational and financial analyses to enhance organizational decision-making in revenue cycle operations; primary focuses are healthcare analytics, scorecard & dashboard development, and project management; primary tools include Business Objects, Epic EHR, and Tableau• Operate as liaison between hospital and physician leadership, clinical staff and management, and other revenue cycle stakeholders in support of departmental goals• Perform predictive analytics, statistical analysis, data and text mining, data validation, and prescriptive analysis to generate insights that are transformed into action

• Designed custom, dynamic data visualizations and reports for dashboards, alerts, and advanced analytics; specializations included KPIs, growth opportunities, pinpointing at-risk accounts, improving goals/forecasts, and CRM/BI system integrations• Performed development and technical upkeep of data warehouses and data models through ELT processes, WhereScape, SQL Server Suite (SSMS, SSAS, SSDT), and TARGIT• Managed and assisted stakeholders with data integrity, best practices, and data-related projects• Planned and conducted 50+ major, on-site client training sessions covering TARGIT, Business Impact's supported data visualization platform; trained 300+ people to expert level across 50+ client companies• Account manager for 10-15 clients; primary contact for new and on-going projects on data validation, system implementation and integration, and analysis and reporting• Assisted with planning and execution of three 3-day biennial client events, including training sessions for multiple groups of users and conference sessions• Helped manage multi-server AWS environment• Recorded informative and instructional videos on BI concepts and tools for use by the marketing team

Raleigh, Nc, Us

• Performed expert searches of medical databases in support of all Rex Hospital providers' information requests and interlibrary loans through the National Library of Medicine's Docline service• Assisted patrons with resources, software, and computer issues• Maintained book and journal catalog in the integrated library system• Refined search options for online journals

Chapel Hill, Nc, Us

• Created a prototype web presence to disseminate consumer health information to hospital staff, patients, and the general public, unifying two previously overlapping websites• Managed resources and metadata for NCHealthInfo.org; imported entire site into LibGuides, allowing for easier updating and editing• Delivered research and web design support to each weekly episode of Your Health®, UNC Family Practice’s radio show.• Imported existing Health Science Library webpages from ColdFusion into Drupal• Conducted an extensive literature review and background research for an upcoming paper on new library graduates' competencies

• Supervised implementation of Intuit Health portal system and its integration with Allscripts practice management software; marketing efforts resulted in 50% increase in number of accounts created on patient portal• Created ad-hoc and enterprise-level reports to support practice's pursuit of NCQA Patient-Centered Medical Home certification• Managed all content for practice website through the Intuit Health web system; performed complete redesign of website to make consumer health information easier to find• Scheduled appointments for twelve providers, including personally handling a large population of special-needs patients

Midvale, Utah, Us

• Provided excellent customer service in-person and on the telephone• Completed re-organizational projects in the stockroom and sales floor• Supported four different stores in Durham, Raleigh, and Cary

Us

• Compiled research on stocks, mutual funds, annuities, and other financial products• Wrote financial reports on clients’ account(s)• Provided general support for office staff

Master'S Degree, Library Science

Bachelor'S Degree, History