James Brown Email & Phone Number

New York City Metropolitan Area

In my role at 1010data/SymphonyAI, I managed customer relationships and experiences withinthe fixed income space, catering primarily to investment banks and hedge funds. Myresponsibilities centered around enhancing service delivery and expanding client engagement as well as account management. ● Account Management and Customer Experience in the Fixed Income space for this big data vendor. Renewed several large existing accounts totaling over $3,000,000 ARR. Closed new business and upsells of $150,000.● Optimized Client Relationships: Managed account renewals and cultivated newopportunities, ensuring continuous engagement and satisfaction among key financialsector clients.● Enhanced Service Delivery: Improved internal processes to streamline data provision,focusing on agency and non-agency ABS+MBS datasets through reseller agreementsand hosting solutions.● Boosted Customer Satisfaction: Developed strategies to better meet the needs of ourcustomer base, leading to improved service efficiency and client retention.

Westport, Ct

● Shape technology strategy in delivery of a multichannel, automated solution for lead generation and the customer contact experience. Took a beta version of the software and was able to deliver a version that is used to provide autodialing/texting capability at several prospective clients. Provide project management discipline, proper documentation of business requirements aligned with corporate vision and lead the development team in execution and delivery. Implemented corporate domain name, website and email as well as shared collaboration suite for team collaboration. Performed extensive analysis of 3rd party tools and potential partnerships in the space along with Customer Relationship Management (CRM) capabilities and integration.

Livingston, New Jersey, United States

At CIT Group, I spearheaded the IT Risk Management department, focusing on projects thatmanaged risk and facilitated growth across various sectors including transportation financingand online banking.● Enhanced Reporting: Upgraded the Risk Data Warehouse and BI capabilities,integrating a QlikView dashboard for improved risk monitoring.● Data Management Integration: Implemented a customer master and MDM solution,streamlining data consistency across risk applications.● Risk Portal Development: Developed a portal that linked origination platforms to theRisk Data Warehouse, enhancing loan and risk review processes.● Vendor Partnerships: Established a customized solution with Moody’s AnalyticServices for deal originations and ongoing risk monitoring.● Compliance Solutions: Rolled out BWise for GRC management and Actimize for KYCand suspicious activity monitoring, improving compliance efficiency.

New York, New York, United States

During my tenure at Nomura Securities, I managed the Fixed Income IT division, focusing onenhancing front-office risk reporting and trading infrastructure.● Risk Reporting Enhancement: Led the aggregation of front-office risk system feeds,P+L, pricing, and analytics into a comprehensive Credit Risk OLAP Data Cube utilizedacross credit trading, research, and middle office.● Global Team Leadership: Directed a global development team responsible forsupporting and expanding front-office risk reporting solutions for credit, rates, andsecuritized products trading.● Trade and Price Gateway Development: Managed the development and enhancementof a critical Trade and Price Gateway, which centralized the feed of all trades and pricesto Nomura’s back-office systems.● Project Transition: Orchestrated the transition to Impact from Broadridge in May 2011,establishing a robust and reliable gateway that enhanced data flow, supported productexpansion, and increased trade volume by isolating front-office systems from back-officedependencies.

New York, New York, United States

At Syncora Guarantee, I played a pivotal role in multiple IT and finance integration projects,ensuring seamless transitions and optimal functionality during critical restructuring phases.These initiatives were instrumental in establishing Syncora's independence and operationalefficiency in the competitive financial sector.● IT Infrastructure and Services: Led the IBM outsource team to successfully transitionSyncora to an independent operational state by February 2007, which included settingup network, infrastructure management, and help-desk services.● Agile Project Management: Managed a development team that implemented agilemethodologies to deliver IT solutions that supported Syncora Guarantee’s restructuring,while maintaining legacy system functionality.● Financial Operations: Collaborated with Finance and Surveillance to automate keyfinancial operations, such as cash management and claims tracking, which significantlystreamlined the quarterly close cycle.● Corporate Systems Development: Implemented a Corporate Systems solution forGeneral Ledger and Accounts Payable to establish financial self-sufficiency from XLCapital.● Budget Management: Coordinated with the CFO and CIO to oversee the IT budget,ensuring transparency in reporting to senior management and effective tracking ofproject expenditures against the budget.● Financial Ratings Analysis: Collaborated with major rating agencies like Moody’s,S&P, and Fitch to decode and adapt their Financial Guaranty rating models, enhancingthe accuracy and timeliness of financial reporting during critical restructuring phases.

Stamford, Connecticut, United States

At XL Capital, my role was centered around enhancing technological capabilities to improveefficiency and accuracy across various operational aspects.● Weather Database Redesign: Successfully completed the redesign of the weatherdatabase and implemented a weather feed importer that updated temperature andprecipitation values daily from hundreds of global weather stations and variousproviders.● Simulation Model Overhaul: Led a project that re-engineered the simulation model forthe Outage Product, reducing the time required to value the portfolio from hours to just10 minutes.● Global Shared Services Initiative: Collaborated with XL Global Services on multiplekey initiatives as part of a move toward a global shared services model.

New York City Metropolitan Area

During my decade at UBS, I spearheaded the development and implementation of advancedtrading and risk management systems for US Treasury Products, significantly enhancing tradingoperations in New York, London, and Tokyo.● US Government Trading System Development: Enhanced system features includedlive updates, price sharing, option valuation, and various proprietary customizations,accommodating a wide range of products such as Bills, Notes/Bonds, Strips, TIPS,Agencies, Futures, and Options.● Electronic Trading System Enhancements: Led the strategy and technicaldeployment of major electronic trading systems like Cantor eSpeed, BrokerTec,TradeWeb, and Bloomberg Bond Trader (BBT)● Analytic Applications Development: Built custom analytic applications utilizingthird-party market data and internal systems.● Fixed Income Rates Product Enhancements: Played a critical role in strategic andimplementation teams that enhanced trading systems for fixed income rate products.

Ba, Computer Science, And Organizational Behavior And Management

Mba, Finance