Jaclyn Buckman Email & Phone Number

Sacramento, California Area

Sacramento, California Area

-Acts as a liaison between insurance agencies and insurance carrier-Collects business information regarding agencies for appointment with the company-Trains and instructs new agents in company's insurance rating system-Promotes company and products through marketing -Troubleshoots rating system and communication errors.

Wilkes-Barre, Pa

• Generates and edits policies for workers’ compensation, business owners, commercial auto, disability, and professional liability policies • Process required and desired modifications to established insurance policies at the request of agents, insureds, underwriters, and management• Reviews and process changes to both personal and commercial insurance policies per changing industry standards and requirements • Drafts Word and PDF documents regarding insurance coverages to be sent out to the state bureau, insured, or agencies• Works with other experienced employees to provide support to and answer questions for newer employees • Reviews and follows up on bureau criticisms regarding workers’ compensation insurance • Maintains and issues commercial insurance policies • Communicates and assists rush requests from management regarding various underwriting tasks to meet deadlines and goals• Answered inquires from co-workers and agents in a clear and efficient manner• Files and Organizes insurance information and documents to the state bureaus• Solves problems regarding erroneous policies brought up by the agent, management, or state bureaus• Mails helpful and essential documents the insured, agents, and other parties involved in the insurance process• Provides assistance for agents and policy holders regarding the company system in regards to their insurance polices• Ensures the quality and accuracy of documents forwarded to and from the underwriting department

Dallas, Pa

-Began as a cashier working in customer service before taking on responsibility in the scan department helping with pricing, -Took on a position as an office assistant helping with billing and data entry.-Assumed a leadership position as a shift supervisor overseeing the front end of the store.-Responsible for data entry of vendor invoices for each store-Filing invoices and other company documents-Various clerical tasks as needed-Provided efficient and friendly customer service-Responsible for training new cashiers-Entered and completed nightly or daily monetary deposits -Aided in changing prices and helped with pricing issues

Dallas, Pa

-Crafted custom sandwiches and meals per the customer request-Handled various customer needs and complaints as they occurred-Provided helpful customer service

Bachelor'S Degree, English Language And Literature, General

Activities and Societies: West Chester University Golden Rams Marching Band

Master'S Degree, Creative Writing-Non-Fiction