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J.M. Carlyle
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James Carlyle Email & Phone Number
Product and User Experience Designer | Design Leadership, UX Design, Product Design, Human-Computer Interaction Certified
at
J.M. Carlyle
1 work email found
@amfam.com
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Current company
Role
Product and User Experience Designer | Design Leadership, UX Design, Product Design, Human-Computer Interaction Certified
Location
Seattle, Washington, United States
Who is James Carlyle? Overview
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James Carlyle is listed as Product and User Experience Designer | Design Leadership, UX Design, Product Design, Human-Computer Interaction Certified at J.M. Carlyle, based in Seattle, Washington, United States. AeroLeads shows a work email signal at amfam.com and a matched LinkedIn profile for James Carlyle.
James Carlyle previously worked as Senior Product Designer at Stealth Startup and Lead Designer at Nukebear. James Carlyle holds Certificate, Human Computer Interaction from Mit Professional Education.
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{first_initial}{last}@amfam.com
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Profile bio
About James Carlyle
Whether it’s a niche product or one that impacts the lives of millions, I love designing things that people love using.I’m a seasoned User Experience and Product designer with over a decade of experience in the complete end-to-end design process and the ability to handle tasks as diverse as iconography, user research, animation, prototyping, and marketing, spanning multiple projects and even development teams.I bring with me experience not only in conducting appropriate research, but in drawing meaningful conclusions from the data and translating them into actionable tasks, alongside a Fine Arts background that informs and enriches my visual communication and interaction skills.I recently helped modernize and improve online insurance shopping with American Family Insurance, and before that I was revolutionizing risk management for credit card carriers with G2 Web Solutions, envisioning the future of connected work at Microsoft, and streamlining omni-channel customer experiences for Zumiez.I love growing my personal and professional network. Feel free to reach out to me at jim@jmcarlyle.com!Competencies: User Experience Design, User Interface Design, Information Architecture, Design Sprints, Design Workshops, User Research, Design Leadership, User-Centered Design, Human-Computer Interaction, Design Systems
Listed skills include User Experience, Interaction Design, User Interface Design, Illustrator, and 49 others.
Current workplace
James Carlyle's current company
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12 roles
James Carlyle work experience
A career timeline built from the work history available for this profile.
Senior Product Designer
Current- Guide and participate in the design process from concept to final implementation for the client’s forthcoming AI products- Partner with product owners, development teams, and data owners to gather requirements- Conduct user research and gather insights to inform design decisions- Create wireframes, mockups, prototypes, and high-fidelity designs that.
Dec 2023 - Present
Lead Designer
Current
Jul 2020 - Present
Senior User Experience Designer | Online Shopping Experience, Customer Service Apps
- Supported design efforts that propelled American Family’s online shopping experience from the lowest 20th percentile to #1 on J.D. Power & Associates’ annual ranking- Overhauled the design of the cross-sell customer experience, leading the product to nearly double the annual KPI goal- Helped build, manage and maintain an industry-leading Design System.
Apr 2021 - Oct 2023
Ui/Ux Designer | Web Site And App Design, Design System
- Redeveloped the User Experience of an industry-leading financial tech portal, decreasing time on task by nearly 30%- Partnered with stakeholders and users to align design strategies with customer needs, resulting in a 25% surge in customer satisfaction scores and a marked increase in customer loyalty- Engineered and implemented a comprehensive Design.
Feb 2019 - Dec 2021
Ui/Ux Designer | Agency Design For Web, Mobile And Pc
-Owned the User Experience for individual client projects in an agency setting, for which Customer Satisfaction scores were consistently above 90%-Built positive working relationships across teams and departments to promote individual collaboration and team efficiency, cutting project startup time by nearly 20%-Designed a custom solution to help a Fortune.
Jul 2016 - Jan 2019
Design Consultant
Self-Employed
Jun 2015 - Jun 2016
Ui/Ux Designer | Web Apps, Windows Mobile Apps, Windows Apps
-Working alongside multiple development teams, designed and prototyped experiences for speculative products under the Microsoft umbrella-Built a POC of a touchscreen app for the Microsoft campus to perform basic admin tasks, reducing Receptionist workload at implemented sites by 15-25%-Outlined plans for an office IoT network to help increase employee.
Oct 2013 - Jun 2015
Web Designer
Freelance
Mar 2013 - Oct 2013
Ux Designer | Omni-Channel Ux, Customer Experience, Web Design
-Liaised with internal stakeholders to define the easy UX wins for building Zumiez as an omni-channel retailer-Incorporated customer feedback, in-depth site analytics, internal subject matter experts, and hands-on research to zero in on the most effective improvements-Reworked web checkout path to help increase conversion rates and reduce checkout exit.
Mar 2012 - Mar 2013
Graphics Manager / Web Specialist | Graphic Design, Web Design, Marketing
-Planned and executed production art for mobile wallpapers and apps-Managed and art directed junior Graphic Designers-Designed, coded and updated B2B web portal for content buyers-Created wireframes, mockups, and redline sheets for mobile Video and Audio app development
Jul 2007 - Mar 2012
Website Specialist | Web Design, Graphic Design, Marketing, Custoemr Service
Idearc Media
Designed and built websites in an agency production environment, including customer contact duties and custom web development involving Flash, HTML, Javascript and PHP
Apr 2007 - Jul 2007
2 education records
James Carlyle education
Certificate, Human Computer Interaction
Mit Professional Education
Interactive Media Design
The Art Institutes
FAQ
Frequently asked questions about James Carlyle
Quick answers generated from the profile data available on this page.
What company does James Carlyle work for?
James Carlyle works for J.M. Carlyle.
What is James Carlyle's role at J.M. Carlyle?
James Carlyle is listed as Product and User Experience Designer | Design Leadership, UX Design, Product Design, Human-Computer Interaction Certified at J.M. Carlyle.
What is James Carlyle's email address?
AeroLeads has found 1 work email signal at @amfam.com for James Carlyle at J.M. Carlyle.
Where is James Carlyle based?
James Carlyle is based in Seattle, Washington, United States while working with J.M. Carlyle.
What companies has James Carlyle worked for?
James Carlyle has worked for J.M. Carlyle, Stealth Startup, Nukebear, American Family Insurance, and G2 Web Services.
How can I contact James Carlyle?
You can use AeroLeads to view verified contact signals for James Carlyle at J.M. Carlyle, including work email, phone, and LinkedIn data when available.
What schools did James Carlyle attend?
James Carlyle holds Certificate, Human Computer Interaction from Mit Professional Education.
What skills is James Carlyle known for?
James Carlyle is listed with skills including User Experience, Interaction Design, User Interface Design, Illustrator, User Interface, Css, Photoshop, and User Experience Design.
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