James M. Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

- Cyber Security- IoT- Disaster Recovery- Cloud & Infrastructure- Integration- Software Development

Melbourne, Victoria, Australia

Working as a Project Officer, I supported the delivery of three projects with total value at approx $3mMy key responsibilities were:- Scrum master role leading management of JIRA and Confluence - Worked closely with lead Project Manager to deliver project milestones- Financial reconciliation of month end actuals- Completed purchase orders and invoicing to vendors- Developed strong and positive working relationships with internal and external stakeholdersVolunteer experienceAMES (Adult Migrant Education Services) Skilled Professional Migrant Program, Mock Interviews 2020.

Melbourne, Australia

Yarra Valley Water is the largest of Melbourne’s three water corporations based in Melbourne’s east. I provided IT support to approximately 700 users. Key responsibilities included:- Office 365 administration- Supporting core IT & Engineering applications Maximo, EasyAccess, Windows environment.- Continuous service improvement- After hours supportProject WorkI was involved in leading the design and implementation of two IT Tech Lounge hubs at YVW.Volunteer experienceYVW Team Sleep at the G’ 2019

Melbourne, Australia

KWM is a Tier 1 law firm with offices located in Australia, Asia and globally, I was part of a team delivering level 1 - 3 IT support.- Supporting over 1000+ users globally- Level 1 - 3 IT support- Hardware deployment- Audio/Video conference supportProject WorkPart of the project team involved in the roll-out of Salesforce platform to uplift the firm's CRM function

Melbourne, Australia

Working for a leading Australian Superannuation fund, my role was to provide IT support to users and core financial applications.- Supporting 300+ users across the Melbourne head office and regional centres- Level 1 - 3 IT support- Monthly patching of core financial applications- Hardware deployment- Video conferencing support

Melbourne, Australia

Providing IT support to users within Victorian governmental departments.- First level IT support of 1000+ users across Victoria- DELWP fire season support - Customer service excellence - Quarterly award winner

Melbourne, Australia

Working with clients such as Optus, Coca-Cola & Collingwood FC, I was directly responsible for the implementation and support of hardware configurations and virtual solutions.I was involved in delivering TKM9 solutions and projects to clients in Melbourne, Sydney and Brisbane,

Master Of Cyber Security, Cyber Security

Bachelor Of Business, Project Management