▪ Translated and submitted articles on the use of 3D printing in tissue engineering to peer-reviewed scientific journals in order to help the university achieve wider international recognition for their research▪ Acted as liaison and translator for visiting professors allowing the team at NTUST to communicate effectively and benefit from exposure to leaders in the field▪ Edited doctoral and master’s candidates’ presentations and theses’ abstracts for grammar, syntax, and cohesion

▪ Contracted to evaluate trends in the Taiwan education market and restructured the company to provide competitive programs based on findings▪ Reduced operating costs by 23% with savings redirected towards the opening of a new branch office▪ Authored curriculum content for the new business model based on the rigor of US Common Core State Standards for academic achievement▪ Managed on-time launch of overhauled business website including project scope, design and user navigation, bilingual content and copy creation, and prioritization of task workload▪ Created standard operating procedures for compliance with local government regulations, course and instructor scheduling, and employee entry and exit processing▪ Updated employment and separation agreements, human resources forms, and the franchise employee handbook; vetted updates with local counsel

▪ Responsible for the development, growth, and expansion of five core service offerings▪ Increased class offerings by two-thirds resulting in a 41% growth in revenue in the first year▪ Expanded the company’s presence in area schools and universities leading to seven new school-based contracts worth NT$1.2M ▪ Brought to market the College Admissions Services program which began as a NT$20K service line and had grown to over NT$750K at the time of departure▪ Recruited and actively supervised a team of 50 instructors across five locations throughout Taiwan▪ Oversaw daily operations including communicating with local staff, inventory administration, and handling client service requests

▪ Taught over 1000 individuals in standardized test preparation (SAT, TOEFL, SSAT, ISEE) and academic studies▪ Guided international students through the unique demands of the US admissions process▪ Conducted yearly professional development seminars for fellow instructors ▪ Trained new hires in company methodology for the TOEFL and admissions advising

Specialized in Siebel Enterprise Suite application configuration and interface development spanning all phases of the system development life cycle.Aventis Pharmaceuticals▪ Part of implementation team on €350 million United States/Germany joint project▪ Owned and maintained system's database for the US side and coordinated with German developers to ensure database integrity between the two countries ▪ Designed, built, and implemented SQL data extraction process for integrating Siebel to client’s internal payroll system▪ Conducted multiple knowledge transfer sessions for the client staff and teammates

Specialized in Siebel Enterprise Suite application configuration and interface development spanning all phases of the system life cycle; Staffed on six project engagements all involving Fortune 100 clients and/or global deployments.SAMPLING OF PROJECT ROLESEnron▪ Responsible for gathering, cleansing, and transferring 11,000 legacy data records into the new system▪ Part of five person team involved in the firm’s fastest successful deployment of Siebel CRM▪ Supported the change management team by creating user manuals for over 150 new end-users▪ Facilitated switch to new system by teaching technical skills, data maintenance, and application administration tasks to client developers and help-desk staffCompaq ▪ Part of three person team responsible for US$1 M project engagement with client’s call center▪ Designed and coded a batch interface to extract marketing data for client call center analysis▪ Conducted knowledge transfer sessions for client staff on maintenance and support of the interface▪ Wrote comprehensive interface manual which included physical data models, data mappings, guidelines for future modifications, a file index, and troubleshooting guideMotorola ▪ Worked on two-year global deployment of Siebel to Motorola's worldwide sales force▪ Coordinated with client-side developers to customize software per user requirements