John Michael Ramos Email & Phone Number

Cainta, Calabarzon, Philippines

Technical Project ManagementWarehouse Management Systems L2/L3 Production SupportFunctional Business Requirements Analysis and DesignRequirements ElicitationSystem Enhancements and AnalysisData AnalyticsPre-Prod and Production Knowledge Transfer

• Responsible for overall Distribution Center Operations• P&L Analysis, Cost and Revenue Analysis• Billing to Principal, discussion of variable and fixed costs• Creation of Cost Estimates and Quotation of adhoc services to Principal• Manpower hiring and screening of possible candidates• Revision and creation of Standard Operating Procedures and other IntegratedManagement Systems pertinent documentations and procedures (ISO9001/14001/450001)• Analysis and presentation of KPI to Clients and other stakeholders

Tarlac, Central Luzon, Philippines

• Responsible for overall Product Quality and Work Quality of the whole WarehousingOperations• Investigates and resolves Non-Conformances in processes and products• Quality Management Systems coordinator (ISO 9001:2015, 18001:2018, 45001:2018)• Initiates blocking and unblocking of stocks with non-conformances to prevent servingto customers• SAP Advance User (Materials Handling)

Responsible for validation of Inbound and Outbound trucks condition and complianceto Good Distribution Practices and Trucker's Hygiene• Responsible for validation of incoming delivery documents and items based on Client'sreceiving parameters• Random physical and visual checking of outgoing food and packaging materials beforedispatch• Process non-conformances related to QC/QA through investigation, root causeanalysis, documentation and correction action validation.• Performs internal GWP (Good Warehousing Practices) Audit plan and actual ratedaudit and flags down areas of concern• Assist JWSL Operations and Quality Assurance department to all quality innovationsand projects related to QA, inspection, logistics and distribution

• Responsible for ensuring a 100% uptime of all computer systems and printers• Repair and maintenance of computer units• Manages local network and VPN Connection to main office (Manila)• HW/SW Inventory• Focal person for all IT purchases and support

• Responsible on setting up all sold IT Equipments• Repair and setup• Customer service (on call, email, on-site support)• Sales and Product Knowledge

• IT Outsourcing/System Support• GPS Sales and Software Implementation

● Manages day-to-day operations● Clerical jobs (Check preparation, P.O. requests, etc)● Product Research and Development (Ruptela GPS Tracking Device)● Prepares cost proposal, presentations and negotiations● System Implementation Officer (Business Systems, POS, Accounting Systems,ERP Systems)

● Responsible on marketing our IT solutions● Serves as technical personnel● System Implementation Officer (Business Systems, POS, Accounting Systems,ERP Systems)